ADVAL Communications and SoundBite Partner to Offer Unparalleled Interactive Voice Messaging Solutions.Business/Technology Editors BURLINGTON, Mass. & SOUTHFIELD, Mich.--(BUSINESS WIRE)--Oct. 29, 2002 New Offering Brings Interactivity Capabilities to ADVAL's Document Messaging Services ADVAL ADVAL Ad Valorem (Latin: To the Value [a form of tax]) ADVAL Advise Availability Communications, Inc., one of the fastest growing providers of enhanced messaging and communications services, and SoundBite Communications, the leader in Interactive Voice Messaging Using voice mail as an alternative to electronic mail, in which voice messages are intentionally recorded, not because the recipient was not available. technologies, announced today a strategic partnership. Together, they will provide clients with superior interactive voice technologies that will increase the effectiveness and value of their messaging expenditures. Effective immediately, ADVAL will resell SoundBite's services as Interactive VoiceConnex, and SoundBite will make ADVAL's document messaging services available to its clients. ADVAL is an industry leader providing mission critical communications services that satisfy a wide range of information distribution needs. ADVAL's document service is a high-volume, message independent, scalable, "one-way" messaging technology. This partnership will leverage both companies' technology, which now provides interactive or "two-way" communications that enhance ADVAL's document messaging services while giving SoundBite's clients access to ADVAL's document delivery services. "ADVAL is always pursuing solutions for new and emerging applications in Interactive Voice Messaging," says Thomas Skoblicki, ADVAL National Sales Manager sales manager n → gerente m/f de ventas sales manager n → directeur commercial sales manager sale n → . "SoundBite is the leader in this field and this partnership will deepen our company's communications suite." "Our partnership will further enhance both companies' leadership roles and add tremendous value to clients," said John McDonough, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of SoundBite Communications, Inc. "The return on investment that comes with interactive messaging is simply too significant to ignore in today's economy." SoundBite's technology offers customers the convenience of being able to complete a transaction by simply speaking a word or pressing a key. Message recipients can answer questions, provide information (such as credit card numbers or email addresses), be connected to a live operator or be guided to take another action. SoundBite's comprehensive interactive options and calling features are designed to drive the highest response to the message. A "SoundBite" is concise, consistent and professional, and it puts the recipient in control. It combines the personal qualities of the human voice with the "one-to-many" and interactive capabilities similar to e-mail, and turns every phone into an interactive group communication tool. Interactive Voice Messaging applications are driven by direct response needs. Some examples include transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. , subscription/membership renewal, past due reminders with a direct connect to pay, surveys, polling, fundraising, customer service, conference/event reminders, etc. About SoundBite Communications SoundBite is a voice communications services company that enables businesses to deliver personal, interactive telephone messages simultaneously to thousands of their existing customers. Companies using SoundBite interactive voice messaging service are consistently realizing an immediate return on their investment with higher response rates at lower costs. Headquartered in Burlington, Massachusetts Burlington is a town in Middlesex County, Massachusetts, United States. The population was 22,876 at the 2000 census. History Burlington was first settled in 1641 and was officially incorporated on February 28, 1799. , SoundBite Communications can be reached at 781-273-3360 or on the Internet at www.soundbite.com. About ADVAL ADVAL is one of the leading electronic document (fax and e-mail) transmission service companies in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . ADVAL services include Fax Broadcast, E-mail Broadcast, E-Messaging Campaigns and Point-to-Point CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. applications. ADVAL's unique MessageConnex Web site allows online provisioning, launching, monitoring and tracking of customer campaigns. ADVAL's Connex XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. Application Programming Interface (API) allows developers to quickly and easily integrate legacy software applications or hardware platforms Each hardware platform, or CPU family, has a unique machine language. All software presented to the computer for execution must be in the binary coded machine language of that CPU. Following is a list of the major hardware platforms in existence today. See platform. . ADVAL serves a wide range of customers primarily in the Association, Automotive, Financial, Publishing and Travel markets. ADVAL operates fault-tolerant computer-based platforms with multi-layer redundancy and backup facilities. ADVAL has sales offices in Boston, Detroit, Ft. Lauderdale, Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Phoenix and Washington, D.C. Corporate Headquarters are in Southfield, Michigan. For additional information, please contact ADVAL Communications, Inc. 200 Galleria Officentre, Suite 115, Southfield, MI 48034. Toll-Free: 1-800-905-7795; Tel: 1-248-204-5500; Fax: 1-248-204-5501; E-mail: sales@adval.com; Web Site: www.adval.com |
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