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ADOMO LAUNCHES ADOMOMCS VOICE GATEWAY.


Adomo, Inc., provider of the first speech-enabled server appliance A self-contained computer system specialized for network use. Its applications are pre-installed, and access to setup and configuration is via a Web browser. Server appliances may provide a single application or several applications; for example, a single device may provide file server,  for hands-free access to Microsoft Outlook For the e-mail and news client bundled with certain versions of Microsoft Windows, see .

Microsoft Outlook or Outlook (full name Microsoft Office Outlook
 and Exchange, has launched the AdomoMCS Voice Gateway, the only self-maintaining server appliance designed to run any VXML See VoiceXML.  application. This stand-alone solution enables enterprises to voice-enable existing applications without the hassle Hassle () is a location in Närke, Sweden, where a Celtic treasure was found in 1936.

It comprises a large bronze cauldron which contained two Bronze Age swords of the Hallstatt type, a pommel of bronze, two bronze buckets with
 and confusion of complicated infrastructure changes and high costs.

The AdomoMCS Voice Gateway is a highly integrated system that combines telephone or PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  interfaces, voice processing The computerized handling of voice, which includes voice store and forward, voice response, voice recognition and text to speech technologies.  hardware and software, network interfaces and associated hardware in a single plug-and-play appliance. The AdomoMCS Voice Gateway is compliant with the VXML 2.0 standard to assure maximum capability with voice-enabled applications. It utilizes state-of-the-art automatic voice recognition and text-to-speech engines for a reliable, intuitive interface. AdomoMCS voice caching caching - cache  enhances performance and speeds up system response. All of the components of the system are designed and optimized to work together providing an easily managed voice interface for enterprise applications.

Enterprises using the AdomoMCS Voice Gateway can now mass deploy critical business VXML applications, better enabling functions such as remote access to email, throughout their entire organizations at a very reasonable cost. The end-user learning curve for the Adomo system is typically short, because all that's required is mastery of a few simple voice commands, and end-users are already familiar with the only needed device -- a phone.

"Voice is the most natural form of communication," said Jeff Snider, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Adomo. "Enabling voice access to existing applications, such as email, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  and personal identification, results in immediate productivity gains without expensive and difficult-to-manage wireless devices and services."

Adomo's first partner for the AdomoMCS Voice Gateway is Oracle, which has tested interoperability The capability of two or more hardware devices or two or more software routines to work harmoniously together. For example, in an Ethernet network, display adapters, hubs, switches and routers from different vendors must conform to the Ethernet standard and interoperate with each other.  of the gateway with the wireless and voice capabilities of Oracle9i Application Server for hosting applications for enterprise customers.

"While our customers have always been excited about the possibilities of mobile enabling applications through a voice interface, some were concerned with the associated infrastructure complexities of voice gateways," said Jacob Jacob (jā`kəb), in the Bible, ancestor of the Hebrews, the younger of Isaac and Rebecca's twin sons; the older was Esau. In exchange for a bowl of lentil soup, Jacob obtained Esau's birthright and, with his mother's help, received the blessing  Christfort, vice president of Product Development for Oracle's Mobile Products and Services division. "Adomo is helping address these complexities by providing a voice gateway appliance that is easy to understand and implement, and which interoperates with our multi-channel Oracle9i Application Server."

The AdomoMCS is completely scalable to fit the needs of organizations of any size. The basic system comes with 12 analog telephone ports that connect to virtually any PBX. The top of the line system has four T1 channels providing 96 voice ports. Gateways of other port sizes are also available; and the system is easily scaled by adding additional AdomoMCS appliances to fit any organization's growing needs.

The gateway appliance is securely installed 100 percent behind the corporate firewall. Voice is the only connection to the system through a public network, assuring maximum security.

"The key for enterprises is to make their existing applications, like email, work wirelessly, versus building and investing in new applications that require new infrastructure and complicated end-user learning curves," said Claudia Bacco, president of industry analyst firm TeleChoice.

About Adomo, Inc.

Adomo, Inc. develops server appliances that provide hands-free mobile access to enterprise applications using speech recognition technology. Adomo's the AdomoMCS, is the first product to provide speech-based access to email, contacts and calendar information via any phone -- at a fraction of the cost of handheld devices and services. The AdomoMCS plugs into any Exchange server environment behind the firewall. The company is headquartered in Cupertino, Calif.

Adomo can be found on the World Wide Web at http://www.adomo.com/.

For more information, call 408/996-7086.
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Copyright 2002 Gale, Cengage Learning. All rights reserved.

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Publication:Audiotex Update
Article Type:Product Announcement
Geographic Code:1USA
Date:Nov 1, 2002
Words:586
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