ADIC and Data General Announce Comprehensive Service Agreement.REDMOND, Wash.--(BUSINESS WIRE)--Sept. 30, 1997--ADIC (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : ADIC) and Data General Corporation announced today that Data General, through its Service Division, will provide comprehensive on-site service and integrated logistics support A composite of all the support considerations necessary to assure the effective and economical support of a system for its life cycle. It is an integral part of all other aspects of system acquisition and operation. Also called ILS. for ADIC automated tape libraries. The range of the services offered will be broad, covering in-warranty and out- of-warranty service, 24-hour help desk support, spare parts stocking, and service levels up to same-day, 7-day a week coverage. Products covered include the entire ADIC brand line of 4mm, 8mm/AIT, and DLT (Digital Linear Tape) A magnetic tape technology originally developed by Digital for its VAX line. The technology was later sold to Quantum, which makes it available to other manufacturers. DLT uses half-inch, single-hub cartridges similar to IBM's 3480/3490/3590 line. ADIC-brand tape storage products. ADIC includes a year of on-site service as a standard feature with all of its ADIC Scalar DLT tape libraries and QLST AIT tape libraries installed throughout the US and Canada. "We are exceptionally pleased to be working with Data General for on-site service and support," said Bill Britts, ADIC vice-president of sales and marketing. "We have been impressed at the experience level of their service professionals, the breadth of their coverage area, and the sophistication so·phis·ti·cate v. so·phis·ti·cat·ed, so·phis·ti·cat·ing, so·phis·ti·cates v.tr. 1. To cause to become less natural, especially to make less naive and more worldly. 2. of their service center. We believe that this relationship will further ADIC's commitment to offer our customers the very best data protection products and services." "Data General believes that this alliance will be good for both ADIC, Data General, and for our mutual customers," according to Ethan Allen, vice president of services at Data General. "ADIC products are noteworthy both for their quality and for their ease of service. Furthermore, the two organizations fit well together because both are clearly committed to high levels of customer satisfaction-both ADIC and Data General Service share the distinction of being one of the few companies in their business sectors to be certified to ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001 quality standards." About Data General Corporation Data General Corporation (NYSE NYSE See: New York Stock Exchange : DGN DGN Design (file) DGN Dirección General de Normas (Standards Organization in Mexico) DGN MicroStation Design File (file format/extension) ), based in Westboro, Massachusetts, specializes in providing services, storage systems and related software and services for customers worldwide. The company reported revenues of $1.3 billion during fiscal 1996. Additional information on the company, its products and services is available on the Internet at www.dg.com . About ADIC ADIC (Advanced Digital Information Corporation) has been providing storage solutions since its founding in 1983. It is the leading drive-independent supplier of automated tape storage libraries for client/server networks, with over 20,000 library units in the field. ADIC products are available with DLT, AIT/8mm and 4mm (DAT (1) (Dynamic Address Translator) A hardware circuit that converts a virtual memory address into a real address. See also DAT file. (2) (Digital Audio Tape) A magnetic tape technology used for backing up data. ) drive technologies, and are supported by every leading supplier of backup and HSM (1) (Hierarchical Storage Management) The automatic movement of files from hard disk to slower, less-expensive storage media. The typical hierarchy is from magnetic disk to optical disc to tape. software products for all leading operating systems. ADIC sells its products in conjunction with channel partners throughout the US, Canada, Europe and the Pacific Rim. Corporate headquarters are in Redmond, Washington. ADIC can be reached at 800/336-1233 or via the Internet at http://www.adic.com . CONTACT: ADIC Stephen Whitner, 206/881-8004 ext.435 stevew@adic.com or Data General Jim Dunlap, 508/898-6546 jim_dunlap@dg.com or Technology Solutions, Inc. Kim Nguyen 408/280-6000, ext. 207 knguyen@tsipr.com |
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