ADC Billing Solution Selected by Ecuadorian Telecommunications Provider Pacifictel.Business Editors & Technology Writers MINNEAPOLIS--(BUSINESS WIRE)--Aug. 20, 2002 Singl.eView Integrated Customer Management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. & Convergent Billing Will Boost Revenue Assurance and Collection ADC (1) See A/D converter. (2) (Apple Display Connector) A peripheral connector from Apple that combines digital video display, USB and power in one cable. (Nasdaq:ADCT ADCT Adaptive Discrete Cosine Transform ; www.adc.com) announced today that Pacifictel S.A will implement ADC's Singl.eView(TM) as its integrated customer management and convergent billing solution. The implementation is part of a contract between ADC and Alona S.A., which is an Ecuadorian distributor. Pacifictel is a facilities-based telecommunications company See telecom company. that provides domestic and international service to residential and business customers in the coastal region of Ecuador. Currently, Pacifictel is in the process of expanding its infrastructure and improving its systems and processes. The billing-and-customer-care project is a cornerstone of this process, which aims at improving revenue and customer satisfaction. Pacifictel has a network of 680,000 lines with plans to install 150,000 additional lines early in 2003. "One of the reasons Pacifictel selected ADC was the tremendous savings the Singl.eView solution will provide to them," said Thomas Moroz, vice president of sales in Latin America for ADC's Software Systems Business Unit. "As well, our demonstrated flexibility in billing and customer management were important factors for Pacifictel as they want to improve both efficiency and profitability. Singl.eView will help Pacifictel improve its revenue collection process and better manage their customer relations." ADC's Singl.eView is a complete revenue, transaction, billing and service management solution sitting at the core of the OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. and business support system (BSS See 802.11. BSS - Block Started by Symbol ). Singl.eView provides a common revenue-management framework for Intelligent Network (IN) servers, M-Commerce and E-Commerce servers and other requesting applications. More information on ADC's OSS solutions can be found on the Web at www.adc.com/oss. About Pacifictel Pacifictel is one of two telecommunications companies owned by the government the Republic of Ecuador that are licensed to provide domestic and international fixed telecommunications services. Pacifictel serves Ecuador's 10 coastal provinces including the port city of Guayaquil. Learn more about Pacifictel S.A. at www.pacifictel.net. About ADC ADC is The Broadband Company(TM). ADC tailors high-quality, custom solutions of network equipment, fiber optics fiber optics, transmission of digitized messages or information by light pulses along hair-thin glass fibers. Each fiber is surrounded by a cladding having a high index of refractance so that the light is internally reflected and travels the length of the fiber , software and systems integration services that enable communications service providers to deliver high-speed Internet, data, video and voice services to consumers and businesses worldwide. ADC (Nasdaq:ADCT) has sales into nearly 100 countries and is included in the Standard & Poor's 500 Index and the Nasdaq 100 Index Nasdaq 100 Index A market-capitalization-weighted index of the largest and most active nonfinancial domestic and international issues listed on the Nasdaq Stock Market. . Learn more about ADC Telecommunications, Inc. at www.adc.com. |
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