ADC's New Program Helps Emerging ICPs Quickly Deploy Key Element of Singularit.e OSS Product Suite.Business Editors & High Tech Writers MINNEAPOLIS--(BUSINESS WIRE)--June 27, 2000 ICP (1) (Internet Cache Protocol) A protocol used by one proxy server to query another for a cached Web page without having to go to the Internet to retrieve it. See CARP and proxy server. Fast-Break Program Enables Service Providers to Take Market Advantage by Deploying ADC's Singl.eView Affordably and Rapidly ADC (1) See A/D converter. (2) (Apple Display Connector) A peripheral connector from Apple that combines digital video display, USB and power in one cable. (Nasdaq: ADCT ADCT Adaptive Discrete Cosine Transform ; www.adc.com) a leading global supplier of network equipment, software and integration services for broadband, multiservice networks, today announced a new program to help emerging integrated communications providers (ICPs) rapidly deploy Singl.eView(TM), ADC's convergent billing and integrated customer management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. system. ADC's ICP Fast-Break Program enables new ICPs with limited resources to purchase and implement Singl.eView as a core component for building a comprehensive operational support system (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) quickly and easily. The program also enables ICPs to finance additional OSS component purchases. "Emerging carriers often face a dilemma when making OSS decisions," said Eric Fredine, senior vice president of ADC's Software Systems Division. "Economic factors may force them to consider lesser solutions, which may not have the features and flexibility they need to react quickly to competition and stay competitive as their business grows. The combination of innovative solutions and creative business practices from a large, stable company like ADC will help new carriers worry less about their OSS and concentrate on winning new customers." The ICP Fast-Break Program provides ICPs with: -- aggressive, entry level pricing for emerging ICPs who are focused on the convergent voice and data services market; -- "wrap-around financing" to help ICPs purchase all the hardware and software components required for a comprehensive OSS infrastructure; -- pre-configured package designed specifically for the enhanced data and voice services market; -- advanced deployment model that includes licensing, ASP or facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. options for launching services in as little as 60 days. The Singl.eView Advantage The ICP Fast-Break Program offers ICPs Singl.eView's integrated customer management system and a convergent billing architecture. Singl.eView gives ICPs a real-time next-generation, convergent billing architecture with the rules-based advanced configuration expressions that growing ICPs need to stand out in the marketplace. Singl.eView's IP pre-configuration package unites traditional voice capabilities with enhanced data service features such as digital subscriber line See DSL. (communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and (DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary ), voice over Internet protocol See Internet and TCP/IP. (networking) Internet Protocol - (IP) The network layer for the TCP/IP protocol suite widely used on Ethernet networks, defined in STD 5, RFC 791. IP is a connectionless, best-effort packet switching protocol. (VoIP), Web-hosting, asynchronous transfer mode See ATM. (communications) Asynchronous Transfer Mode - (ATM, or "fast packet") A method for the dynamic allocation of bandwidth using a fixed-size packet (called a cell). See also ATM Forum, Wideband ATM. ATM acronyms. Indiana acronyms. (ATM) and Frame Relay. Singl.eView grows with a service provider's customer base. It will also help service providers quickly respond to changing market dynamics and expand their product and service offerings by allowing them to simply add new pre-configurations to the system. The Integrated Customer Management system provides a single, integrated view of the customer via the Web or call center. It enables service representatives to see all previous interactions with the customer and deliver the most effective care. The system ties into Singl.eView's billing configuration packages for orders, adjustments and other account management functions. It also provides such customer management capabilities as scripting, computer telephony integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ), and workflow management via an ICP-oriented configuration. The combination of Singl.eView's convergent billing architecture and integrated customer management enables ICPs to extend their OSS capabilities and provide comprehensive customer management from one integrated package. Singl.eView is an integral part of Singularit.e, ADC's new suite of products, services and enterprise application integration (EAI (Enterprise Application Integration) Refers to various techniques used to share data and business processes in large enterprises. When companies acquire another organization, disparate information systems have to be made to work together. ) connectors that allows ICPs to build open operational support systems (OSSs) to compete more effectively in the broadband era. Singularit.e automates key OSS processes by combining real-time convergent billing, advanced customer management and service assurance technology with integration services from leading consulting companies. "The competitive operators all need an integrated customer care, usage collection and billing solution before the first customer uses the network, otherwise providing services is just a hobby," said Karl Whitelock, program director of Stratecast Partners' OSS Competitive Strategies Analysis Service in Denver. Stratecast Partners is a strategic analysis firm focused on the telecommunications industry. "The ICP Fast-Break Program is designed to help service providers quickly address this need, so they can focus on other critical business challenges such as capturing market share and creating customer retention programs." About ADC ADC is The Broadband Company. ADC's network equipment, software and integration services make broadband communications a reality worldwide by enabling communications service providers to deliver high-speed Internet, data, video and voice services to homes and businesses. ADC (Nasdaq: ADCT) has annual sales of over $2.3 billion and employs more than 16,900 people worldwide. ADC's stock is included in the Standard & Poor's 500 Index and the Nasdaq-100 Index. Learn more about ADC Telecommunications, Inc. at www.adc.com. Cautionary statement under the Private Securities Litigation An action brought in court to enforce a particular right. The act or process of bringing a lawsuit in and of itself; a judicial contest; any dispute. When a person begins a civil lawsuit, the person enters into a process called litigation. Reform Act of 1995 Any forward-looking statements contained herein reflect management's current expectations or beliefs. ADC Telecommunications cautions readers that future actual results could differ materially from those in forward-looking statements depending on the outcome of certain factors, including the risks and uncertainties identified in Exhibit 99-a to ADC's Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. for the fiscal year ended October 31, 1999. |
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