ADC'S SINGLEVIEW V. 4.0 STREAMLINES CUSTOMER MANAGEMENT AND BILLING NEEDS FOR CSPs.ADC (1) See A/D converter. (2) (Apple Display Connector) A peripheral connector from Apple that combines digital video display, USB and power in one cable. (Nasdaq:ADCT ADCT Adaptive Discrete Cosine Transform ; www.adc.com), a global supplier of fiber optics fiber optics, transmission of digitized messages or information by light pulses along hair-thin glass fibers. Each fiber is surrounded by a cladding having a high index of refractance so that the light is internally reflected and travels the length of the fiber , network equipment, software and integration services for broadband, multiservice networks, has announced the release of Singl.eView Version 4.0 to tackle the complexity of delivering and managing communications services across the entire spectrum of networks. Singl.eView, a key component of ADC's Singularit.e suite of operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such (OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. ) software, empowers communications service providers (CSPs) to attract and retain high value customers, offer dynamic product and service portfolios and efficiently manage revenue collection, regardless of business model. Among its most significant enhancements, Singl.eView 4.0 paves new ground with an XML-based common product and service catalog for the entire OSS, and provides seamless, integrated, single-point order entry. The new version is designed to significantly enhance the end-customer experience while streamlining operations, improving productivity and increasing revenue and profit for service providers. "With Singl.eView 4.0, ADC is introducing solutions that will transform the way a service provider fashions its entire business approach," said Mark Gibson, vice president, research and development for ADC's Singl.eView. "The Singl.eView goal is to provide an application that makes no hardcoded assumptions about how a service provider should do business, including the operational processes they follow, the services they provide and how they generate and collect revenue." Singl.eView, a key component of ADC's award-winning Singularit.e suite, offers a best-in-class Integrated Customer Management Integrated customer management (or its acronym, ICM) is a business strategy for improving support by sharing information between discrete departments. ICM brings together three business principles: alignment, agility, and customer-centricity. , Billing and Web platform upon which CSPs can build their business. Singl.eView touts a variety of customers worldwide, including Hutchison 3G, Arbinet-thexchange, ITXC (Internet Telephony Exchange Carrier Corporation, Princeton, NJ, www.itxc.com) The largest IP exchange carrier in the world. ITXC was acquired by wholesale telco provider Teleglobe Bermuda Ltd. in 2004 and then by Videsh Sanchar Nigam Ltd. , Virgin Mobile and riodata. Singl.eView's unprecedented combination of flexibility and performance is founded on an innovative architecture that delivers a pre-integrated solution, optimized in terms of performance, functionality and business process support. |
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