ADAPT Software Readies ACCPAC CRM Interface; ADAPT Asserts Leadership in Real-Time, Front-To-Back Office Integration.

Business Editors and High-Tech Writers

IRVINE, Calif.--(BUSINESS WIRE)--July 16, 2001

ADAPT Software Applications Inc., Irvine-based developers of ADAPT Customer Relationship Management (CRM) software, has announced the development of a real-time interface that will allow users of the ACCPAC(R) Professional Series software to seamlessly share data with the ADAPT CRM system.

This seamless link extends the capabilities of selected ACCPAC solutions further along the supply chain, providing users with full CRM functionality. ADAPT is an enterprise-class system that allows a business to manage internal resources, customer, vendor and prospect relationships, marketing campaigns, sales opportunities as well as service contracts and incidents.

According to Brian Dunn, CEO of ADAPT Software Applications: "The ACCPAC interface is indicative of ADAPT's leadership in real-time `front' to `back' office integration. ACCPAC is clearly an industry leader in the `affordable,' mid-range financial/ERP application market. To our knowledge there are no similarly priced CRM solutions that truly fit ACCPAC's target."

The ADAPT CRM system is cost-effective and characterized by open architecture that is 100% customizable as well as platform and database independent with minimal implementation and training in relation to comparable CRM systems. The ADAPT interface will quickly enable users of ACCPAC ERP software suites to extend capabilities beyond tracking historical financial activity into proactively controlling all aspects of the customer management cycle from a single database, including marketing, sales, service and order entry.

The ADAPT for ACCPAC interface, which is scheduled for release August 2001, will provide the following features:

-- Full database synchronization -- information changes in ADAPT automatically
update in real-time the appropriate files in the ACCPAC programs;

-- The ability to manage and view every aspect of customer relationship from a
single screen that contains the complete customer record;

-- The ability to launch ACCPAC order entry screens for a specific customer
directly from the same customer record in ADAPT;

-- Extensive setup and security options;

-- The automatic copying of all ACCPAC customer and vendor records into ADAPT
when the product is installed.

Noted Dunn, "We are honored that ACCPAC has enabled ADAPT to extend the CRM functionality of their products and gratified with the support and tools that the company has delivered through their comprehensive Solution Provider Program."

Established in 1993, ADAPT Software Applications is a leading provider of fully-integrated, front-to-back-office CRM solutions for small- to medium-sized businesses. The company's core competency lies in client/server and Web-based rapid application development and expertise in virtually all major platforms, operating systems and database management systems. The ADAPT Web site is: www.adaptcrm.com.

ACCPAC International is located in Pleasanton, Calif. The company's Web site is: www.accpac.com.