ADAPT Software Applications Signs OEM Accord with Advanced Answers on Demand.Business Editors/High-Tech Writers IRVINE, Calif.--(BUSINESS WIRE)--July 31, 2003 ADAPT Software Applications Inc., a developer of CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. software, announced it has entered an OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and accord with ADVANCED ANSWERS ON DEMAND INC. (AAOD AAOD Army Aviation Operating Detachment AAOD Army Air Operations Directorate (White Sands Missile Range, NM) ), a Fort Lauderdale Fort Lauderdale (lô`dərdāl), residential, commercial, and resort city (1990 pop. 149,377), seat of Broward co., SE Fla., on the Atlantic coast; settled around a fort built (c.1837) in the Seminole War, inc. 1911. , Fla.-based provider of long term care and retirement community software. AAOD designs and implements integrated software Separate software components or applications that have been combined into one package. See integrated software package. solutions that meet the management information needs of continuing care continuing care a professional convention that a veterinarian who is treating an animal is obliged to continue treating that case unless an arrangement is made with its custodian to transfer the care to another practitioner or to a specialist. retirement communities; assisted living as·sist·ed living n. A living arrangement in which people with special needs, especially older people with disabilities, reside in a facility that provides help with everyday tasks such as bathing, dressing, and taking medication. facilities; independent living facilities/retirement homes; nursing homes; and home health agencies. According to the terms of the accord, AAOD will integrate ADAPT CRM software (ADAPTcrm) with its proprietary integrated software solution, "ANSWERS ON DEMAND" and market the solution as "ANSWERS CRM." ANSWERS CRM will seamlessly integrate customer relationship management with AAOD's financial, clinical and operational information, enabling ANSWERS ON DEMAND users to leverage the power of an extended enterprise solution. Established in 1993, ADAPT Software Applications is a leading provider of fully integrated, front-to-back-office CRM solutions for small- to medium-sized businesses. ADAPTcrm, a true, enterprise-class CRM application, supports traditional CRM features as well as others that make it a highly unique offering in today's market. ADAPTcrm combines collaboration, executive management, marketing, sales, service, mail fulfillment, a knowledge base and accounting integration in a single, affordable, easy-to-use enterprise CRM application. Because ADAPTcrm performs real-time synchronization of its database with the customer, vendor, inventory, order entry, accounts receivable accounts receivable n. the amounts of money due or owed to a business or professional by customers or clients. Generally, accounts receivable refers to the total amount due and is considered in calculating the value of a business or the business' problems in paying and accounts payable files of supported ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. systems, such as ANSWERS ON DEMAND, users can create sales orders, check shipments, inspect customer accounts receivable, verify inventory levels and perform other critical functions directly from within ADAPTcrm. These functions can be accomplished without having to exit the system or navigate through complex menus of a second application. According to AAOD Vice President of Business Development Aric Agmon, "We looked at numerous CRM solutions and selected ADAPTcrm due to its outstanding technology. Because ADAPTcrm is written in Magic eDeveloper, the same unique application development technology used to create ANSWERS ON DEMAND, we could quickly facilitate the integration of ADAPTcrm to offer our customers an extended enterprise solution." Marc Wolfe, vice president of Marketing, ADAPT Software Applications, noted: "It is very gratifying grat·i·fy tr.v. grat·i·fied, grat·i·fy·ing, grat·i·fies 1. To please or satisfy: His achievement gratified his father. See Synonyms at please. 2. that the leading provider of long term care and retirement community software chose ADAPTcrm to extend their solution. It is indeed a validation of ADAPTcrm as an extremely flexible and technologically advanced CRM solution." ANSWERS ON DEMAND is a fully integrated system providing various long-term care long-term care (LTC), n the provision of medical, social, and personal care services on a recurring or continuing basis to persons with chronic physical or mental disorders. providers their own access menus to accommodate their specific needs. The system is seamless making tasks that would otherwise require the user to move around between disconnected software systems a simple process. ANSWERS ON DEMAND can easily be customized to meet the personalized needs of each client-user. ANSWERS ON DEMAND integrates a complete accounting package with clinical and operational applications. It integrates the clerical staff, accustomed to working in a computerized environment, and/or the nursing or administration personnel who may not be computer literate. Visit ADAPT Software Applications at: www.adaptcrm.com. Visit ADVANCED ANSWERS ON DEMAND at: www.advanced-answers.com. For additional information about ADAPTcrm, contact Marc Wolfe, ADAPT Software Applications, 949-252-1684 or e-mail: mwolfe@adaptcrm.com. For additional information about ANSWERS CRM, contact Orlando Rodriguez, ADVANCED ANSWERS ON DEMAND, 800-311-8252 or e-mail: orlando@advanced-answers.com. Note to Editors: All company names and products mentioned in this release are trademarks or registered trademarks of their respective holders. |
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