ACE*COMM Wins Industry Recognition for 'Best Customer Success'.GAITHERSBURG, Md. -- ACE*COMM Corporation (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :ACEC ACEC American Council of Engineering Companies (formerly American Consulting Engineers Council) ACEC American Consulting Engineers Council (now American Council of Engineering Companies) ), a global provider of advanced OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. , value-added services, and network business intelligence solutions, announced today that it has received the 'Best Customer Success' award from TeleStrategies, the publisher of Billing World & OSS Today magazine, at the Sixth Annual Excellence Awards reception on May 3 at the Billing & OSS World 2006 Conference in Miami. Published 12 times per year, Billing World & OSS Today is the most widely read magazine by the back-office software decision makers in the telecommunications industry. The Best Customer Success award recognizes outstanding industry achievement for real-life benefits achieved as part of a customer deployment. ACE*COMM's Market Maker(TM) product - part of the ACE*COMM Network Business Intelligence(TM) (NBI NBI Niels Bohr Institute (Denmark) NBI National Bureau of Investigation NBI Nile Basin Initiative (Uganda) NBI National Bridge Inventory NBI Nation Brands Index (statistics) ) suite - was recognized for dramatically improving a Tier 1 cable operator's ability to position its marketing resources to achieve higher quality upsell opportunities and close new customers. At the same time the operator was able to develop the information required to match marketing efforts with available network capacity. "Billing World & OSS Today magazine is proud to present the 2006 Excellence Awards to the companies who are driving innovation and positive ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). in the billing and OSS/BSS industries," said Jill Morgan, publisher of Billing World & OSS Today magazine. "The Best Customer Success category is self explanatory, but it should be noted that it was the single most competitive category in this year's competition. This year's winner - ACE*COMM - is a company we have seen go through many changes and challenges over the years in the industry. It is a company that has re-invented itself and thrived, but without ever abandoning its core expertise. What impressed us the most about ACE*COMM was the innovative way in which it has taken technology that is traditionally buried behind the scenes and given it relevance on the front lines." "This is a great validation," said George T. Jimenez, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of ACE*COMM. "There is frankly no higher acknowledgement in the industry than to be recognized for excellence at the customer deployment level. Being recognized by Billing World & OSS Today magazine is also evidence of our leadership in the network business intelligence and advanced OSS markets. Our customers around the world are using our business intelligence solutions to identify and develop targeted services for their customers, gain a better understanding of back-office processes that affect the customer experience, and measure the overall effectiveness of their marketing and sales efforts." ACE*COMM Market Maker(TM) brings together a multitude of operational information that has been unavailable or undervalued Undervalued A stock or other security that is trading below its true value. Notes: The difficulty is knowing what the "true" value actually is. Analysts will usually recommend an undervalued stock with a strong buy rating. previously. This information includes customer information, GIS mapping data, network inventory, coverage topography, and even credit rating and risk analyses. Market Maker aggregates this multidimensional mul·ti·di·men·sion·al adj. Of, relating to, or having several dimensions. mul ti·di·men information into a visual environment and allows service providers to see where the best prospects are - as well as where they are not. One of the biggest challenges facing a service provider's marketing team in a competitive telecom environment is the identification of real, prospective customers. The cable operator utilized Market Maker to integrate information from the inventory management, customer care, and billing systems. This data was then enhanced with marketing, financial, and location information. Per the estimates provided by customer sources, the enriched database and applied network business analytics produced the following results: --Revealed a market potential of $170 million per year in untapped subscriber revenues --Led to a 23% reduction in direct mail costs --Provided a significant increase in sales conversion rates --Featured an estimated return-on-investment (ROI) of $35 million in the first year For more information contact: NBI@acecomm.com. About ACE*COMM ACE*COMM is a global provider of network business intelligence and advanced operations support systems Operations Support Systems (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes "network systems" dealing with the telecom network itself, supporting processes such (OSS) solutions for telecom service providers and enterprises. ACE*COMM's solutions are applicable to a range of legacy through next-generation networks that include wired, wireless, voice, data, multimedia, and Internet communications networks. These solutions provide the analytical tools required for extracting knowledge from operating networks - knowledge customers use for asset recovery and revenue assurance, cost reduction, improved operational efficiency, acceleration of time-to-market for new services, and more effective customer care. For over 20 years, ACE*COMM technology has been effectively deployed for more than 300 customers, spanning over 4000 installations in 70 countries worldwide. ACE*COMM-installed products are currently enabling the success of customers and partners such as Alcatel, AT&T, Cisco, General Dynamics General Dynamics Corporation (NYSE: GD) is a defense conglomerate formed by mergers and divestitures, and as of 2006 it is the sixth largest defense contractor in the world[1]. The company has changed markedly in the post-Cold War era of defense consolidation. , IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Level 3 Communications
Level 3 Communications NASDAQ: LVLT is a communications and information services company headquartered in Broomfield, Colorado, USA. , Marconi, Motorola, Northrop Grumman Northrop Grumman Corporation (NYSE: NOC) is an aerospace and defense conglomerate that is the result of the 1994 purchase of Grumman by Northrop. The company is the third largest defense contractor for the U.S. , Siemens, and Unisys. Headquartered in the Washington, DC area, ACE*COMM has corporate offices in Australia, Canada, China, and the UK. ACE*COMM is a registered ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9001 quality standard company. For more information, visit www.acecomm.com. ACE*COMM and the ACE*COMM logo are registered trademarks, and ACE*COMM Network Business Intelligence is a trademark, of ACE*COMM Corporation. Except for historical information, the matters discussed in this news release include forward-looking statements forward-looking statement A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that are subject to certain risks and uncertainties that could cause the actual results to differ materially from those projected, including, but not limited to: the failure of anticipated demand to materialize, delays or cancellations of orders due to various factors, including business and economic conditions in the U.S. and foreign countries; industry-wide slowdowns, any limitations on customers' financial resources, the continued convergence of voice and data networks, the continuing success of the Company's strategic alliances for product development and marketing, customer purchasing and budgetary patterns or lack thereof; pricing pressures and the impact of competitive products; the timely development and acceptance of new products; the Company's ability to adequately support its operations, and other risks detailed from time to time in the Company's Report on Form 10-Q Form 10-Q See 10-Q. and other reports filed with the Securities Exchange Commission. |
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