ACE*COMM Introduces NetPlus 6 EOSS - the Next Generation in Enterprise Communications Management Systems.

Business Editors/High-Tech Writers

VoiceCon 2003

GAITHERSBURG, Md.--(BUSINESS WIRE)--Feb. 17, 2003

NetPlus(R) 6 Brings Breakthrough Levels of Usability and

Interoperability to Leading Enterprise Communications

and Operations Management Systems

ACE*COMM (NASDAQ:ACEC), a global provider of advanced operations support systems (OSS), today announced NetPlus(R) 6 EOSS, a breakthrough version of its industry-leading enterprise operations support system (EOSS) that provides an advanced level of usability and interoperability, enabling large-scale enterprises to reduce communications network operating costs and enhance network efficiency.

NetPlus(R) 6, unveiled at VoiceCon 2003 - the annual conference on enterprise communications in Washington, D.C. - features a platform based on the n-tiered Java 2 Enterprise Edition (J2EE) architecture, and represents a major improvement in flexibility, extensibility, and mobility as compared to present day systems. The new browser-based interface eliminates the need for time-consuming client installation and upgrades, and includes a configurable Workflow Engine that enables information technology (IT) departments to further automate labor and paper-intensive processes for improved network operating efficiency and data accuracy.

In today's automated information delivery environment, the task of managing a complex enterprise telecommunications system can be extremely challenging. Traditional telemanagement is converging with IT, producing extensive hybrid networks with the potential for massive interoperability problems. As well, a baffling array of new services and convergent technologies - such as broadband data and voice over IP (VoIP) - are increasing the need for IT organizations to track network usage as a key component of service delivery. As a result, telemanagement is migrating towards the more comprehensive enterprise OSS paradigm in which the disparate systems are fully integrated, and the system is considered a strategic tool for the enterprise.

"NetPlus(R) 6 solves two essential needs for the enterprise network manager: the need to reduce operating costs, and the need for the network to function efficiently," said Ben Gray, vice president of Enterprise OSS solutions at ACE*COMM. "In such a complex setting, using different management systems from different vendors for each aspect of the environment - such as cost accounting, inventory, performance management, etc. - can further complicate an already complex task. To function effectively and truly be a strategic asset, the network components and disparate management systems need to work together seamlessly. NetPlus(R) 6 delivers the required seamless operations, performance levels, and management capabilities that save money while increasing the network's reliability and importance within the organization."

Through many years of direct involvement in the field of telemanagement and EOSS, ACE*COMM has designed and engineered NetPlus(R) 6 to resolve the headaches that IT and telecommunications managers face every day. At the heart of the browser-enabled NetPlus(R) is a single-entry, single-image Oracle(R) database. All modules and applications are integrated through a unified J2EE architecture called the Product Backplane(TM). The Workflow Engine supports the definition of internal and external process flows providing the ability to interface directly with other systems and databases.

-- NetPlus(R) 6 features the following:

-- Enhanced network and communications performance.

-- Expedited deployment of new services and technologies.

-- Support for application servers and third party plug-ins.

-- The seamless integration and/or replacement of disparate systems.

-- Increased reliability and operational efficiencies.

-- Workflow Engine with business rule and process definition for improved productivity and data accuracy.

ACE*COMM will be demonstrating NetPlus(R) 6 at VoiceCon 2003 in Booth #713 at the Marriott Wardman Park Hotel in Washington DC, February 17-18, 2003. For additional information on NetPlus(R) 6, pricing, and availability, contact [e-mail] or call 1(301) 721-3000.

About ACE*COMM

ACE*COMM is a global provider of advanced Convergent Mediation(TM) products and Enterprise Telemanagement software applications. ACE*COMM's solutions are employed in wired and wireless networks that deliver voice, data, mixed media and Internet communications. Their proven technology provides the ability to capture, secure, validate, and enhance data from multiple networks. These operations are performed interactively with a data warehouse, and processed information is distributed in near real-time, to all types of carrier OSS (Operations Support Systems) and BSS (Business Support Systems). Solutions are matched to each customer's business environment. They provide the analytical tools required to extract knowledge from operating networks - knowledge our customers use to generate more revenue, reduce costs, accelerate time-to-market for new services, and deliver more effective customer support.

For more than 20 years, ACE*COMM technology has been effectively deployed in over 3500 installations in more than 65 countries world-wide - including over 100 installations in China - enabling the success of customers and partners such as AT&T, Cisco, Marconi, Motorola, Alcatel, General Dynamics, TRW, Unisys and Siemens. ACE*COMM is a registered ISO 9001 quality standard company. For more information, visit www.acecomm.com.

ACE*COMM, NetPlus, the ACE*COMM logo and N*VISION are registered trademarks, and Convergent Mediation is a trademark of ACE*COMM Corporation.

Except for historical information, the matters discussed in this news release include forward-looking statements that are subject to certain risks and uncertainties that could cause the actual future events to differ materially from those projected, including, but not limited to: the failure of anticipated demand to materialize, delays or cancellations of orders due to various factors, including business and economic conditions in the U.S. and foreign countries; industry-wide slowdowns, any limitations on customers' financial resources, the continued convergence of voice and data networks, the continuing success of the Company's strategic alliances for product development and marketing, customer purchasing and budgetary patterns or lack thereof; pricing pressures and the impact of competitive products; the timely development and acceptance of new products; the Company's ability to adequately support its operations, and other risks detailed from time to time in the Company's Report on Form 10-Q and other reports filed with the Securities Exchange Commission. The Company expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in the Company's expectations with regard thereto or any change in events, conditions, or circumstances on which any such statements are based.