ABRA Auto Body & Glass Announces Durham as Vice President, ABRA-Minnesota.MINNEAPOLIS -- ABRA Auto Body & Glass, a national damaged vehicle repair company, announced today the appointment of William "Glenn" Durham as Vice President of its Minnesota market. Durham's main responsibility is to establish and meet financial, team member satisfaction and customer satisfaction goals for the Minnesota market. Durham has been with Carstar Collision since November of 1997. He began his career with them as the General Manager at one of the Carstar locations in Kansas City Kansas City, two adjacent cities of the same name, one (1990 pop. 149,767), seat of Wyandotte co., NE Kansas (inc. 1859), the other (1990 pop. 435,146), Clay, Jackson, and Platte counties, NW Mo. (inc. 1850). , was promoted to District Manager in 1999, and became Director of Company Store Operations in 2004. Prior to that, he worked as a paint and body technician at several body shops in the Kansas City area. "ABRA-Minnesota is ABRA's oldest and largest corporate market," stated Durham. "I welcome the challenge of learning and working within ABRA's established procedures, as well as adding my expertise to help bring operations to even greater levels of efficiency." Durham attended Johnson County Community College Johnson County Community College (often referred to as JCCC) is located in Overland Park, Kansas. It was founded in 1972 due to great demand in the area for a community college, and to accommodate the rapidy growing population of Johnson County, Kansas. and Longview Community College majoring in Business Management. He is a PPG PPG Points Per Game (basketball player statistic) PPG Power Play Goals (hockey) PPG Planning Policy Guidance (UK) PPG Programmable Pulse Generator PPG Power Puff Girls Certified Paint Technician, an I-CAR I-CAR Inter-Industry Conference on Auto Collision Repair Certified Paint Technician, a member of the Society of Collision Repair, and a Six Sigma Not to be confused with Sigma 6. Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.[1] A defect is defined as nonconformity of a product or service to its specifications. Green Belt. Scott Krohn, ABRA's Sr. Vice President of Operations, stated: "Glenn has a depth of knowledge in collision repair operations that will positively impact our operating model Operating Model is a term that is used in many contexts. In essence an operating model describes how an organization operates across both business and technology domains. The Operating Model describes what is important for the organization. for the betterment bet·ter·ment n. 1. An improvement over what has been the case: financial betterment. 2. Law An improvement beyond normal upkeep and repair that adds to the value of real property. of our customers and insurance partners. ABRA is dedicated to continuous industry improvement and leadership, and the addition of Glenn to our team helps us in achieving our goals." Durham and his family will be relocating from the Kansas City area to the Minneapolis metro. ABRA Auto Body & Glass is a national damaged vehicle repair company specializing in collision repair, paintless dent removal, and auto glass repair and replacement. Started with one repair center in 1984, they have grown to ninety-two facilities in twelve states. Their plans for accelerated national growth over the next several years include acquiring existing facilities and building new locations. |
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