ABB Announces 'Confidence Factor' Program For Businesses Seeking Year 2000 Assurance.NORWALK, Conn.--(BUSINESS WIRE)--Dec. 8, 1999-- ABB n. 1. Among weavers, yarn for the warp. Hence, Noun 1. ABB - an urban hit squad and guerrilla group of the Communist Party in the Philippines; formed in the 1980s has announced "The Confidence Factor," a year 2000 assurance program for business customers who seek specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services during the critical roll-over period into the new year and beyond. Supplementing ABB's compliance guarantees for its own products and systems, the program offers real-time information and problem-solving expertise to businesses concerned about such factors as incomplete preparation, the interfacing of ABB products and systems with those of other suppliers, and unidentified issues stemming from a company's inability to test all of the millions of software lines that typically drive digital products and systems. "We have a strong support service foundation at ABB," said David Foster  This article or section resembles a .Please help [ improve this article] by removing excessive trivia, irrelevant praise and criticism, lists and collections of links that are of . , Vice President of Rollover A graphic element in an application or on a Web page that changes its color or shape when the pointer is moved (rolled) over it. See JavaScript rollover. See also n-key rollover. Support for ABB, "and we have conducted extensive Y2k testing and verification programs for our own products and systems. For example, we just completed a successful rehearsal of 230 call centers dedicated to supporting our customers through the days before and after the rollover to the year 2000. So we have a lot to offer customers who want to increase their level of confidence as they transition into the new millennium." The Confidence Factor program offers services such as: - priority access to SupportLine centers providing remote support on a 24 hour basis - internet access See how to access the Internet. to an ABB SolutionsBank of identified problems and their remedies - early notification of successful operations or problems encountered during the roll-over - site inventory reports to identify problems and recommend remedial actions A remedial action is a change made to a nonconforming product or service to address the deficiency. Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction. - assistance in implementing enhancements required for Y2k compliance - installation field testing - on-site assistance in resolving problems Various coverage periods are available. (END) ABB, with U.S. headquarters in Norwalk, Conn., serves customers in power transmission and distribution; automation; oil, gas, and petrochemicals; industrial products and contracting; and financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. . Power generation customers are served by ABB's nuclear businesses and the joint venture ABB ALSTOM POWER. ABB had U.S. orders of approximately $6.1 billion in 1998 and employed about 20,000 at manufacturing and other facilities in 41 states. Worldwide, ABB Group reported orders of $31 billion in 1998. The Group employs about 170,000 people in more than 100 countries http//www.abb.com/. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion