AA top for customer satisfaction.A WHICH? magazine survey of breakdown organisations shows that the AA comes top for the second year running with a customer satisfaction score of 84 per cent, followed by Britannia Bri·tan·nia n. 1. A female personification of Great Britain or the British Empire. 2. also britannia Britannia metal. (82 per cent) and RAC See remote access concentrator. (82 per cent). AA members were most likely to have their car permanently fixed at the roadside. The RAC couldn't could·n't Contraction of could not. couldn't could not match the AA's quick response times to call-outs. Third place Britannia scored highest for politeness over the phone, with 84 per cent of members being very satisfied. Which? Car editor Richard Ri·chard , Joseph Henri Maurice Known as "Rocket." 1921-2000. Canadian hockey player. A right wing for the Montreal Canadiens (1942-1960), he led his team to eight Stanley Cup championships and was the first player to score 50 goals in a Headland, said: "After shelling out more than pounds 100 for cover in some cases it's reasonable to expect to be back on the road sooner rather than later. The AA is unlikely to keep you hanging around on the hard shoulder." Which? Car is free to Which? members and is now on sale at Sainsbury's for pounds 3.99. |
|
||||||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion