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A bank of few words: Cambridge Trust Co. promotes itself with text-only print campaign.


It's a marketing issue faced by many community banks: How do you attract prospects annoyed by the decline in service at their own recently acquired banks?

Cambridge Trust Co., Cambridge, Mass., recently ran a series of straightforward print ads designed to tackle this problem by reminding customers of soon-to-be-acquired banks that Cambridge Trust is a "community banking alternative."

The text-only ads featured brief one- or two-sentence descriptions of community banking "advantages," followed by the tag line, "Welcome back to banking." The ad's simplicity reinforced the impression of "basic, old-fashioned personalized service."

Cambridge Trust has $1.5 billion in assets and nine locations in Boston and its suburbs. The agency was Philip Johnson Associates, Cambridge, Mass.

COPYRIGHT 2004 Bank Marketing Assn.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004 Gale, Cengage Learning. All rights reserved.

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Title Annotation:Marketing News
Comment:A bank of few words: Cambridge Trust Co. promotes itself with text-only print campaign.(Marketing News)
Publication:ABA Bank Marketing
Article Type:Brief Article
Geographic Code:1USA
Date:Jun 1, 2004
Words:115
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