A Review of the New Emerging Services of Hosted VoIP in EuropeResearch and Markets.

DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c29500) has announced the addition of Hosted VoIP Services in Europe to their offering.

This report examines the emergence of Hosted VoIP services throughout Europe and compares it voice over IP in order create a better understanding behind such growing trends. VoIP is one of the most talked about areas in the enterprise communications market this year which has compounded maturing technologies and business innovation to reveal enhanced business benefits.

Voice over IP allows the user to contact people all over the world via internet connections for a fraction of the price of regular phone calls. The main differences that exist between VoIP and hosted VoIP relate to the management of the services on offer.

Our research reveals that European firms show a much higher willingness to outsource VoIP to external specialists than their U.S counterparts. The main reasons for this are inherent in the fragmented European telecoms landscape and the internal skills shortages throughout Europe.

We predict that most smart enterprises will opt for a gradual VoIP migration strategy that addresses key concerns around the business case, the possible use of hosted or managed offerings, organisational issues and security.

This report also identifies the differences and similarities that exist between Hosted VoIP and IP Centrex. These portray unique characteristics yet suffer from similar problems such as congestion.

To conclude it is important that hosts for the European market acknowledge that large European firms are making slow progress in implementing IP communications applications. We site an array of reasons for this, all of which are critiqued throughout this report.

Why Buy this Report?

-- It presents a detailed insight into forecasted trends in the Hosted VoIP market in Europe.

-- It evaluates Hosted VoIP services with other leading IP Communications services on offer.

-- It explores the drivers and inhibitors of Hosted VoIP

Summary

Voice over IP (VoIP) has become one of the hottest areas in the European enterprise communications market in 2005. The technology is maturing, the business case is looking better, and enterprises are warming up but this doesn't mean VoIP is going to dominate the world of enterprise communications in a short period of time.

We believe that most organisations will opt for a gradual VoIP migration strategy that addresses key concerns around the business case, the possible use of hosted or managed offerings, organisational issues, and security. The telecom environment is more complex and fragmented in Europe than in the US; as a result, we expect European enterprises to opt for more managed and hosted VoIP solutions than their US peers.

The main advantages to firms opting for Hosted VoIP include achieving lower costs from an integrated voice and data infrastructure, simplified management, and cheaper remote access. Although each provider envisions marketing its hosted IP centrex service to enterprises, we think that they require improvements in important areas before venturing upmarket 

We declare that the majority of firms on both sides of the Atlantic prefer to deploy and manage VoIP internally. Our research indicates that European firms show a much higher willingness to outsource VoIP deployment to external specialists. The fragmented European telecom landscape and internal skills shortages are two major reasons why European companies prefer externally managed and even hosted solutions much more than their American counterparts. A positive business case for hosted VoIP services could be a third reason for more positive European vibrations.

For more information visit http://www.researchandmarkets.com/reports/c29500