A&P Rings Up a Winning Network Management Solution With Concord's eHealth Suite.Business/Technology Editors MARLBORO Marlboro or Marlborough (märl`bərō), city (1990 pop. 31,813), Middlesex co., E Mass.; settled on the site of a Native American village 1657, inc. as a city 1890. , Mass.--(BUSINESS WIRE)--May 9, 2002 The "supermarket of choice" chooses eHealth software to proactively manage its 8,500-element WAN; rapid deployment speeds ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). Concord Concord, cities, United States Concord (kŏng`kərd, kŏn`kôrd'). 1 city (1990 pop. 111,348), Contra Costa co., W central Calif.; settled c.1852, inc. 1906. Communications (Nasdaq: CCRD CCRD Colorado Civil Rights Division CCRD Clear Certainty Rundown CCRD Center for Community Research and Development CCRD Climate Change Research Division (US DoE) CCRD Certified Chiropractic Rehabilitation Doctor ) today announced the Great Atlantic & Pacific Tea Company (A&P) is using Concord's eHealth(TM) Suite of infrastructure management software to manage its frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. network, which connects 540 stores and 30 offices in 16 states. The A&P family of supermarkets uses eHealth to identify performance patterns so it can proactively manage its wide area network (WAN), ensuring maximum uptime. A&P uses the eHealth(TM) Console, eHealth(TM) - Network and Live Health(TM) products to manage 8,500 elements on its WAN. Together, these components allow the company to pinpoint problems and gather baseline The horizontal line to which the bottoms of lowercase characters (without descenders) are aligned. See typeface. baseline - released version information, such as network utilization, in order to solve potential problems. In addition, they are able to get a real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. view of their network so that they can anticipate and correct problems before they happen. A&P also uses eHealth software to test network performance before rolling new applications onto the network. This proactive management allows A&P's information technology (IT) staff to ensure the network runs smoothly so the company can provide its stores with current pricing and sale information, guaranteeing consistency among the stores and satisfying customers. "We were flying blind before we had Concord's eHealth," said Mike Keil, A&P's director of network services group. "Now we can perform trending and do capacity planning Determining the required future configuration of hardware and software for a network, datacenter or Web site. There are numerous capacity planning tools on the market used to monitor and analyze the performance of the current hardware and software. , which gives us more accurate information when we upgrade network components. This information prevents us from over- or under-building the network. In the long run, this will really save us money. Concord's combination of product functionality, financial stability and technical support won us over, making it an easy decision to go with eHealth software." After implementing a frame relay network last year, A&P evaluated network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. tools to help manage its new network. The company previously had a satellite network without any network monitoring tools, making it difficult to predict and fix problems before they affected cashiers and customers. Last October, for example, IT staff noticed the network was sluggish. Using eHealth software, they were able to hone in on a circuit that had unusually high utilization and see that the problem was caused by someone who had implemented a new technology on the network. Without eHealth software, the IT staff would not have had this insight into the network. With Concord's eHealth software, A&P is able to optimize optimize - optimisation their IT resources because fewer problems are escalated to the senior engineers. A&P implemented their eHealth solution in just two weeks after selecting the software for its out-of-the-box functionality and ease of use. A&P worked with Concord's professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. group to get eHealth software up and running and to help them customize the eHealth solution to their needs. In the future, the company will use eHealth software to monitor an additional 240 stores and 12 remote that are awaiting deployment of new applications. "More companies are turning to eHealth software to meet their enterprise infrastructure management needs because they can start using it immediately and see the results," said Frank Kettenstock, vice president of product marketing at Concord Communications. "Even large companies like A&P don't have the time or money to spend on long implementations and ongoing maintenance that other products require. With Concord's eHealth solution, they can be up and running in a matter of days and begin managing their networks more efficiently. It's that easy." About A&P Founded in 1859, A&P was one of the nation's first supermarket chains, and is today one of North America's 10 largest. The Company operates approximately 740 stores in 15 states, the District of Columbia District of Columbia, federal district (2000 pop. 572,059, a 5.7% decrease in population since the 1990 census), 69 sq mi (179 sq km), on the east bank of the Potomac River, coextensive with the city of Washington, D.C. (the capital of the United States). and Ontario, Canada under the following trade names: A&P, Waldbaum's, Food Emporium, Super Foodmart, Super Fresh, Farmer Jack, Kohl's, Sav-A-Center, Dominion dominion, power to rule, or that which is subject to rule. Before 1949 the term was used officially to describe the self-governing countries of the Commonwealth of Nations—e.g., Canada, Australia, or India. , The Barn Markets, Food Basics
Food Basics is a no-frills Canadian supermarket chain created by A&P Canada to compete with the successful No Frills warehouse style supermarket operated by Loblaw. and Ultra Food & Drug. About Concord Communications Concord Communications, Inc. (Nasdaq: CCRD) is a market leader in automating technology management of the Internet infrastructure. With its eHealth(TM) Suite of software products, Concord offers the only solution to combine real time information with historical context for integrated fault and performance management across systems, applications and networks. Only by successfully managing fault, performance and availability across all of these key areas can organizations truly ensure effective e-business. This end-to-end view provides the critical insights needed to power day-to-day business and e-commerce operations for some of today's most successful service providers and corporations worldwide. Concord is headquartered in Marlboro, Mass. For more information on Concord, call 1-800-851-8725 or visit Concord on the Web at www.concord.com. Concord Communications, Inc., the Concord logo, eHealth, eHealth Console, eHealth - Network and Live Health are trademarks of Concord Communications, Inc. All other trademarks are the property of their respective owners. |
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