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@utoRevenue Acquires Connecticut Company Specializing in Customer Relationship Management -CRM-; @utoRevenue Adds @utoCRM Software to Its Product Line.


BOSTON -- @utoRevenue(TM), the nation's leader in permission based email marketing for the automotive industry The automotive industry is the industry involved in the design, development, manufacture, marketing, and sale of motor vehicles. In 2006, more than 69 million motor vehicles, including cars and commercial vehicles were produced worldwide. , announced today that the company acquired CM Consulting LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, a Connecticut company The Connecticut Company was the primary street railway company in the U.S. state of Connecticut from 1920 to 1936. It was controlled by the New York, New Haven and Hartford Railroad, which operated almost all the steam rail lines in the state.  that specializes in consumer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) software and direct mail services for automobile dealers.

"@utoRevenue's purchase of CM Consulting expands our company's product line, giving @utoRevenue additional sales tools including a CRM software program designed specifically to help automobile dealers generate additional sales through customer relationships," said John M. Miller, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of @utoRevenue, a Boston area company.

Called @utoCRM(TM), this CRM software, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Miller, "broadens @utoRevenue's array of permission based email message services while at the same time providing a simple-to-use and exceptionally inexpensive alternative to other automotive CRM software packages."

Describing the acquisition as a "very strategic move," Bruce O'Brien, owner of CM Consulting, said the new relationship "enhances @utoRevenue's product offerings while offering dealers exponential 1. (mathematics) exponential - A function which raises some given constant (the "base") to the power of its argument. I.e.

f x = b^x

If no base is specified, e, the base of natural logarthims, is assumed.
2.
 benefits for very little money." O'Brien is joining @utoRevenue to oversee the company's Circle of Success direct mail follow-up program.

@utoRevenue's premier service is permission-based email, meaning customers grant a dealership permission to communicate with them via email. Using @utoRevenue, a dealership sends their customers personally typed emails that include each customer's name, make and model car and other pertinent details.

"With the addition of @utoCRM, we now offer dealerships products that start working from the minute a prospect walks in or calls the dealership to after-the-sale and service visit," added Miller. "Previously @utoRevenue clients generated additional revenue with @utoRevenue's Sold Customer and Service Customer email communication products," he said. "Now @utoCRM and @utoRevenue's email communications programs Software that manages the transmission of data between computers, typically via modem and the serial port. Such programs were very popular for connecting to BBSs before the Internet took off.  give dealers the ultimate prospect and sales system designed to dramatically increase their sales."

"By using @utoRevenue, dealers will know tomorrow why a prospect left today, and they no longer will have to pay a middleman mid·dle·man  
n.
1. A trader who buys from producers and sells to retailers or consumers.

2. An intermediary; a go-between.
 to make a costly phone call or send a letter to find out that information," Miller said.

"While many companies charge thousands of dollars per month for CRM software, @utoRevenue offers 90% of the value for one eighth of the price," he explained. "CRM software should be inexpensive and easy to use, and @utoCRM is just that!"

"Using @utoRevenue's personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 communication, the dealership shows the customer that the dealership's management is personally involved and sincerely interested in the customer's satisfaction," said Miller. "The customers think the dealer's management team has taken the time to write the emails they received when, in fact, @utoRevenue did all the work," he added.

"The bottom line is that our clients realize that instead of saying, 'We send emails,' they can say, 'We made $50,000 last month with our email communications service,'" he added. "Dealers are in the business of making money, not just going through the motions, and @utoRevenue is helping them make money," he stressed.

About @utoRevenue

@utoRevenue, (www.autorevenue.com) based in Great Barrington Great Barrington is the name of more than one place:
  • Great Barrington, Gloucestershire in the United Kingdom
  • Great Barrington, Massachusetts in the United States
, Ma., is the leading full service, fully automated eCRM company in the automotive industry. John Miller, the @utoRevenue CEO who founded the company in 2001, has extensive experience in the automotive industry as an executive at COIN and KeyTrak and as the founder and CEO of UPS (Ultimate Prospecting Services). UPS, a company that used database management to build customer satisfaction, was listed twice on Inc. magazine's list of The 500 Fastest Growing Companies in the U.S., and grew to a nationwide multimillion-dollar business in just six years.

@utoRevenue(TM) and @utoCRM(TM) are trademarks of Mav-Mail, Inc. DBA @utoRevenue.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 23, 2004
Words:574
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