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@pos Announces Warranty and Repair Service Partnership With QIS.


Business Editors/High-Tech Writers

SAN JOSE San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif.--(BUSINESS WIRE)--Feb. 6, 2001

@pos, Inc. (www.atpos.com)(OTCBB OTCBB

See OTC Bulletin Board (OTCBB).
:EPOS (Electronic Point Of Sale) See point of sale. ), a technology licensing pioneer in web-enabling the point-of-sale (POS) and point-of-presence environments, announced that Quality Integration Services (QIS QIS QUALCOMM Internet Services
QIS Quantitative Impact Study
QIS Quality Information System
QIS Quality Imaging Supplies
) will provide a full warranty and out-of-warranty solution for PenWare 1100, 1500, 3000 and 3000U models. QIS will also offer warranty and out-of-warranty repairs for @pos' iPOS 1500 and 3100 models.

Along with warranty repairs of @pos' terminal devices, QIS can provide a full service "no questions asked" solution in which @pos' customers receive replacement equipment as needed as needed prn. See prn order.  within 24 hours. QIS would keep inventory on hand for exchanges and repairs to ensure timeliness of replacement device delivery. Under the service offering, QIS can provide @pos' customers with advanced repair exchange, refurbishment re·fur·bish  
tr.v. re·fur·bished, re·fur·bish·ing, re·fur·bish·es
To make clean, bright, or fresh again; renovate.



re·fur
 of older model equipment, asset tracking of each device with weekly status reports of location and inventory, and distribution of repaired equipment to various locations nationwide.

"The QIS relationship allows us to provide our customers with a premium warranty and out-of-warranty repair service for their POS terminals," commented Jim Lungaro, Director of Marketing for @pos, "With QIS handling this section of our business model, we can focus on developing more innovative POS technologies for retail and other industries."

"Our warranty and repair service offering for @pos provides a quick and efficient method for their retail customers to receive a replacement POS terminal," commented Darla Ericson, QIS' Account Development Director, "QIS ensures that there is relatively little downtime The time during which a computer is not functioning due to hardware, operating system or application program failure.  in the store environment when a terminal needs repair."

@pos customers who need warranty, out-of-warranty or repair solutions for their POS devices can contact QIS at 800/544-8877, Option 3.

About @pos

@pos (OTCBB:EPOS) is the pioneer in Web-enabling the point-of-sale and point-of-presence environments. @pos' technology allows its licensing partners and customers to utilize secure interactive transaction products for electronic signature capture, debit and credit payments, display advertisements, promotions, and surveys. For more information, see www.atpos.com, email to info@atpos.com, or call 408/468-5400.

About Quality Integration Services, L.L.C.

Quality Integration Services, L.L.C. is an ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 9001:1994 limited liability company. QIS is committed to providing integrated solutions that fulfill ful·fill also ful·fil  
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.

2.
 customer expectations relative to price, quality and delivery. QIS offers custom configuration, light assembly solutions and asset preservation services. High quality repair and warranty work done on systems and POS equipment, yields a one-day turnaround. QIS' 135 thousand square foot facility is headquartered in Tempe Arizona. A recent example of QIS commitment to best of practice is the recognition from the Arizona Association of Industries for the Manufacturer of the Year Award both in 1999 and 2000. For more information about QIS, please visit www.qis-us.com.

Note to Editors: PenWare and iPOS are trademarks of @pos.com, Inc. All other products or company names mentioned are used for identification purposes only and may be trademarks or registered trademarks of their respective owners.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Feb 6, 2001
Words:487
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