@hand Wins `Best of Show' at Field Enterprise Solutions; Innovative Solution Enables Wireless Work Without Connectivity at Allegheny Power.Business Editors/High-Tech Writers AUSTIN, Texas--(BUSINESS WIRE)--Aug. 9, 2001 @hand Corp., a leading provider of mission-critical mobile software solutions, was named "Best of Show" in the category of wireless data transfer solutions at Field Enterprise Solutions in Chicago. A panel of industry experts selected the winners based on innovation, end-user ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). and quantifiable Quantifiable Can be expressed as a number. The results of quantifiable psychological tests can be translated into numerical values, or scores. Mentioned in: Psychological Tests customer satisfaction. @hand was chosen for its work with Allegheny Power, a leading utility which delivers electricity and natural gas to 3.5 million people in Maryland Maryland (mâr`ələnd), one of the Middle Atlantic states of the United States. It is bounded by Delaware and the Atlantic Ocean (E), the District of Columbia (S), Virginia and West Virginia (S, W), and Pennsylvania (N). , Ohio, Pennsylvania Pennsylvania (pĕnsəlvā`nyə), one of the Middle Atlantic states of the United States. It is bordered by New Jersey, across the Delaware River (E), Delaware (SE), Maryland (S), West Virginia (SW), Ohio (W), and Lake Erie and New York , Virginia and West Virginia West Virginia, E central state of the United States. It is bordered by Pennsylvania and Maryland (N), Virginia (E and S), and Kentucky and, across the Ohio R., Ohio (W). Facts and Figures Area, 24,181 sq mi (62,629 sq km). Pop. . The Field Enterprise Solutions "Best of Show" awards highlight the best new products and technology innovations in field service, sales and operations management Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. . The second annual awards were presented by Freedom Technology Media Group (FTMG), publisher of the monthly magazine Field Force Automation, in conjunction with Advanstar Communications, producers of the Field Enterprise Solutions show. @hand's software solutions allow mobile workers to access and interact with critical information from corporate systems, regardless of location or device. The @hand mobile environment solves the problem of connection-dependency by delivering secure and reliable solutions that work continuously without a connection. In the case of Allegheny Power, @hand supports the company's remote meter-reading, service order dispatching and collections activities on handheld devices without requiring connectivity. By enabling field force organizations to remotely access a wide range of applications, including CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. and supply chain, enterprises can realize new levels of productivity, revenue and customer satisfaction. "The winning companies stand out against tough competition for their superior technology innovation in solutions for field enterprises," said award presenter Jennifer Sakurai, editor of Field Force Automation magazine. The "Best of Show" awards and this year's winners are featured on Field Force Automation magazine's Web site, www.destinationFFA.com. About @hand Corporation @hand Corp. provides mission-critical mobile software solutions to Fortune 1000 companies that depend on their field organizations for competitive advantage. @hand enables mobile workers to access and interact with critical information from corporate systems regardless of location or device, driving new levels of productivity, financial results and customer satisfaction. Headquartered in Austin, Texas, @hand is privately-held with venture financing by Nokia Venture Partners, Oak Investment Partners, Austin Ventures and Broadview. For more information, visit www.hand.com. |
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