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@Road Releases Suite of Mobile Resource Management Reports for Field Service Organizations.


Business Editors/High-Tech Writers

FREMONT, Calif.--(BUSINESS WIRE)--Jan. 20, 2004

@Road(R) FieldServices(SM) Designed to Help Managers Maximize

Field Force Productivity and Minimize Non-Productive Time

@Road (Nasdaq:ARDI ARDI Association Rwandaise pour la Promotion du Développement Intégré (French)
ARDI Accounts Receivable Dollar Inventory
ARDI Action Rwandaise pour le Developpement Integre
ARDI Annually Renewable Disability Income
), a leading provider of mobile resource management (MRM MRM Marketing Resource Management
MRM Mobile Resource Management
MRM Metabolic Response Modifiers
MRM Multiple Reaction Monitoring (mass spectrometry)
MRM Mormonism Research Ministry
MRM Mechanically Recovered Meat
) services, today announced the availability of @Road FieldServices, a suite of 18 new reports specifically designed to help field service organizations uncover operations inefficiencies and measure actual productivity against expected goals. Initially developed for telecommunications customers, @Road FieldServices is designed to provide customers with a new set of metrics to help them maximize field worker productivity prior to starting jobs, when between jobs and at the end of the day when returning to the terminal or yard.

Industry analysts estimate that field service employees are the largest segment of the mobile workforce in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . The Yankee Group (the Yankee Group, Boston, MA, www.yankeegroup.com) A major market research, analysis and consulting firm founded in 1970 by Howard Anderson. It provides general consulting and strategic planning in the computer and communications field.  2003 Corporate Wireless Survey indicates that 26 percent of all U.S. mobile workers are in a field service function.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Yankee Group senior analyst Eugene Signorini, "Field service organizations are seeking wireless data technologies to replace inadequate paper-based processes or out-moded wireless voice and paging systems to significantly improve the efficiency of their remote workers. @Road has created field service functionality that can allow companies to quickly accomplish this goal."

Customers of @Road FieldServices can apply their business rules to capture mobile data that can then be analyzed to measure field operations productivity.

"Our customers have told us that visibility into difficult-to-obtain location-based information is critical to helping field service organizations improve mobile workforce productivity and asset utilization," said Krish Panu, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of @Road. "We believe that customers using @Road FieldServices reports have seen improved operations efficiencies and increased profits by reducing non-productive time and uncovering incremental Additional or increased growth, bulk, quantity, number, or value; enlarged.

Incremental cost is additional or increased cost of an item or service apart from its actual cost.
 profit opportunities."

Information available from @Road FieldServices reports include:

-- First departure information. Reports when workers depart their

starting point Noun 1. starting point - earliest limiting point
terminus a quo

commencement, get-go, offset, outset, showtime, starting time, beginning, start, kickoff, first - the time at which something is supposed to begin; "they got an early start"; "she knew from the
, usually a yard or terminal.

-- Time at work center. Measures how long workers spend at each

work center and how many stops were made at each destination.

-- End-of-day information. Reports when employees return to their

starting point.

-- Mileage and travel time. Provides data on how long it takes

for employees to get from a starting point to work centers and

back to the starting point.

@Road FieldServices reports can be generated on-demand and viewed from any Internet-connected PC, or scheduled for periodic delivery via email as an HTML HTML
 in full HyperText Markup Language

Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web.
 or a PDF file See PDF. .

Companies can subscribe to Verb 1. subscribe to - receive or obtain regularly; "We take the Times every day"
subscribe, take

buy, purchase - obtain by purchase; acquire by means of a financial transaction; "The family purchased a new car"; "The conglomerate acquired a new company";
 @Road FieldServices reports for $7.95 per month, per subscriber, in addition to the GeoManager monthly service fee. Pricing for GeoManager starts at $39.95 per month, per subscriber, plus the cost of the @Road iLM(R) Internet Location Manager.

About @Road GeoManager

GeoManager is the award-winning flagship service offered by @Road that provides location-based, time-sensitive information to help companies efficiently manage their mobile resources. Subscribers to GeoManager services have access to more than 60 different configurable reports including: Activity, Exception, Driver Logs and State Mileage reports. More than one hundred thousand mobile workers use GeoManager services every day to increase productivity and improve operations efficiencies.

About @Road

@Road (Nasdaq:ARDI) is a leading provider of mobile resource management (MRM) services, a rapidly growing category of productivity solutions integrating wireless communications wireless communications

System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data.
, location technologies, hosted software applications, transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time.

Transaction processing systems are the backbone of an organization because they update constantly.
 and the Internet to help companies better manage mobile workers. Any size organization, in any industry or public sector, in which improving the productivity of mobile workers has an impact on revenue, expenses, customer service and competitive advantage, will benefit from @Road MRM services. Because @Road offers MRM services on a hosted basis, customers avoid expensive and complex software and IT infrastructure investments. Since @Road delivers services on a subscription basis, customers can experience a rapid and measurable return-on-investment.

@Road delivers its MRM services to more than 117,000 mobile workers in North America every day. The company has headquarters in Fremont, Calif., and secure networked data centers on both U.S. coasts. For more information, visit the @Road web site at www.road.com.

Except for the historical information contained herein, the matters discussed in this press release are forward-looking statements forward-looking statement

A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections.
 involving risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. Potential risks and uncertainties include, but are not limited to, the ability of @Road to successfully market, sell and support @Road FieldServices reports, the limited operating history of @Road, the dependence of @Road on mobile data systems technology, wireless networks, network infrastructure and positioning systems owned and controlled by others, and general economic and political conditions. Further information regarding these and other risks is included in the @Road Report on Form 10-K/A dated July 29, 2003, Report on Form 10-Q Form 10-Q

See 10-Q.
 dated November 14, 2003 and in its other filings with the Securities and Exchange Commission. @Road undertakes no obligation to update the forward-looking statements contained in this press release.

@Road and iLM are registered trademarks of At Road, Inc. The @Road logo, GeoManager and @Road FieldServices are trademarks and/or service marks of At Road, Inc. All other trademarks and service marks are the property of their respective owners.
COPYRIGHT 2004 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 20, 2004
Words:850
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