@Road Introduces taskforce Managed Services Solution for On-Demand Automated Field Service Delivery.FREMONT, Calif. -- @Road, Inc. (Nasdaq:ARDI ARDI Association Rwandaise pour la Promotion du Développement Intégré (French) ARDI Accounts Receivable Dollar Inventory ARDI Action Rwandaise pour le Developpement Integre ARDI Annually Renewable Disability Income ): --As a Subscription-Based Managed Services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality Provider Solution Based on the taskforce Intelligent Automation Technology, taskforce MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. Can Enable Businesses of Any Size to Efficiently and Economically Synchronize Their Resources for Optimized Service Delivery @Road(R), Inc. (Nasdaq:ARDI), a global provider of Mobile Resource Management (MRM MRM Marketing Resource Management MRM Mobile Resource Management MRM Metabolic Response Modifiers MRM Multiple Reaction Monitoring (mass spectrometry) MRM Mormonism Research Ministry MRM Mechanically Recovered Meat ) solutions, and Vidus Ltd, a wholly-owned subsidiary of @Road, today announced at CTIA (1) See CompTIA. (2) (Cellular Telecommunications & Internet Association, Washington, DC, www.ctia.org, www.wow-com.com) A membership organization founded in 1984 that is involved with regulatory and public affairs issues in the wireless industry. WIRELESS I.T. & Entertainment 2005 in San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden (booth #349) the introduction of taskforce MSP(SM), a subscription-based Managed Services Provider (MSP) delivery model for on-demand automated field service delivery for businesses of any size. This new delivery offering of taskforce includes the same innovative features and functionality of the licensed version, but with the additional benefit of being an on-demand MSP solution with a simple "pay as you go" monthly subscription model. This can result in a more rapid implementation of the intelligent automated Field Service Management solution across the enterprise with little or no IT infrastructure capital costs, additional staffing or license fees. Additionally, as an on-demand MSP solution, taskforce MSP has the agility and capability to configure, scale and adapt to dynamic mission-critical business requirements. "@Road and Vidus are uniquely positioned to offer taskforce in a MSP model," said Leo Leo, in astronomy Leo [Lat.,=the lion], northern constellation lying S of Ursa Major and on the ecliptic (apparent path of the sun through the heavens) between Cancer and Virgo; it is one of the constellations of the zodiac. Jolicoeur, @Road chief marketing officer. "By applying the managed services infrastructure we already have in place with our Field Force Management solutions, we can deliver the power of a taskforce Field Service Management solution with the cost-efficiencies and scalability that comes with an on-demand managed service. We implement, operate and maintain taskforce, while our customers enjoy the benefits that an automated intelligent Field Service Management solution can bring, including the ability to meet and exceed customer expectations through more reliable and consistent customer service and improved customer quality of experience." Benefits of taskforce MSP include: --Efficiencies in the acquisition and operation of a scheduling and dispatch solution through shared use of facilities and employment of staff. --Access to a Tier-1 carrier-grade product with many years of proven successful operations. --Flexibility and speed-to-market through the configurability of a managed services provider solution. --Day-to-day IT operational management provided by @Road. --A reduction of the need to hire and retain scarce-skilled staff to operate and maintain the system. --No capital costs. --Administrative costs reduced by the incorporation of agreed license, services and maintenance charges into a single monthly fee. --Proven ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). through the incremental productivity and efficiency of field service management and enhanced customer satisfaction and retention. taskforce MSP also conforms to Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. software standards to simplify interoperability with host businesses and other add-on applications for smooth and rapid deployment across the enterprise. By synchronizing resources across the enterprise, taskforce MSP is designed to improve the service delivery process using real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided. Some uses of this term confuse it with the term dynamic data. and artificial-intelligence algorithms that can give organizations a holistic view of the entire service delivery lifecycle: from business, strategic and operations planning, through to capacity management and service fulfillment. taskforce MSP also orchestrates critical enterprise functions such as dynamic capacity planning Determining the required future configuration of hardware and software for a network, datacenter or Web site. There are numerous capacity planning tools on the market used to monitor and analyze the performance of the current hardware and software. and control, resource management and geography management, extending the ability of service providers to become more customer-centric. "@Road is the only company to develop an on-demand Field Service Management solution as a MSP model that can drive down operational costs while improving field service delivery and customer quality of experience," Jolicoeur said. "The @Road Application Service Provider (ASP) infrastructure already serves as the foundational technology for approximately 140,000 @Road subscribers and end users around the world." Through a holistic view of the service delivery lifecycle made possible with taskforce MSP, service providers are able to better deploy available mobile and enterprise resources, reducing the need for spare capacity and decreasing system redundancy in order to be operationally efficient without compromising customer promises. taskforce MSP also uses a common Microsoft .NET See .NET. application architecture which can be used for mobile field service functions, customer service functions and in the operations and planning functions. In addition, service delivery customers are able to use web-based tools to interact directly with the service provider's appointment system to select and control their preferred appointment window. About @Road @Road, Inc. is a leading global provider of solutions designed to automate the management of mobile resources and to optimize the service delivery process for customers across a variety of industries. By providing real-time Mobile Resource Management infrastructure integrating wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. , location-based technologies, transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. and the Internet, @Road solutions are designed to provide a secure, scalable, upgradeable, enterprise-class platform, and are offered in on-demand software See SaaS. delivery, on-premise or hybrid environments that seamlessly connect mobile workers in the field to real-time corporate data on demand. @Road provides Mobile Resource Management solutions to approximately 160,000 subscribers and end users around the world. The company is headquartered in Fremont, Calif., and has a global presence with offices in North America, Europe and Asia. For more information on @Road solutions, visit www.road.com. Except for the historical information contained herein, the matters discussed in this news release are forward-looking statements involving risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. These factors, risks and uncertainties include, but are not limited to, customer acceptance of taskforce MSP and other solutions; the ability of @Road to accelerate or continue to grow as a result of its investment initiatives; the ability of @Road, Vidus and their alliances to market, sell and support @Road products and services; the timing of purchasing and implementation decisions by prospects and customers; competition; and general economic and political conditions. Further information regarding these and other risks is included in the @Road Report on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. dated March 15, 2005, in the @Road Report on Form 10-Q Form 10-Q See 10-Q. dated August 9, 2005 and in its other filings with the Securities and Exchange Commission. @Road is a registered trademark of @Road, Inc. Vidus, taskforce MSP, and taskforce are trademarks of Vidus Ltd., an @Road company. |
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