99% of Surveyed TLC Patients Would Refer Others to TLC.Business Editors/Health/Medical Writers TORONTO--(BUSINESS WIRE)--April 14, 2004 Tiger Woods TLC abbr. 1. thin-layer chromatography 2. Patients Have High LASIK LASIK laser-assisted in-situ keratomileusis. LA·SIK n. Eye surgery in which the surface of the cornea is reshaped using a laser, performed to correct certain refractive disorders such as myopia. Satisfaction and Improved Quality of Life TLC Laser Eye Centers(R)(NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :TLCV)(TSX TSX Toronto Stock Exchange (TSE before April, 2002) TSX Transfer from Stack Pointer to Index TSX True Space Extension :TLC), the world's largest corporate provider of laser vision correction, recently conducted a patient survey in which 99% of respondents said they would refer family and friends to TLC. The results also indicated that 93% of surveyed TLC patients feel that their surgery met or exceeded their expectations. "That 99% level of patient loyalty found in the survey is significant because TLC has never been the low-price leader in laser vision correction. Our patients feel the combination of high quality care provided by our doctors and the miracle of clear vision is worth every penny. Laser vision correction is an experience that our thousands of happy patients can't wait to share with others," said Anna Austin, Vice President of Corporate Marketing for TLC Vision Corporation, TLC Laser Eye Centers' parent company. Though not part of this survey, one TLC patient in particular, Tiger Woods, has been very satisfied with his results. Tiger had the procedure with TLC Laser Eye Centers in 1999, and is celebrating his fifth anniversary as a TLC patient. "My doctors and the staff at TLC had the reputation that I was looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. ," Woods said. "Before I had LASIK, I wouldn't have been able to see the ball on the tee without my contacts. Now my vision is as good as the day after the procedure, I'm 20/20 with no contacts," Woods continued. TLC Laser Eye Centers is also celebrating its 10 year anniversary in 2004. TLC doctors were the first to perform LASIK in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , and to date TLC doctors have performed more than 500,000 laser vision correction procedures. TLC's study mirrors the recent Harris Interactive Harris Interactive (NASDAQ: HPOL) is an American market research company that specializes in public opinion research using both telephone and surveys on online panels. The company is the product of a 1996 merger between the Gordon S. Black Company and Louis Harris & Associates. Survey commissioned by the Eye Surgery Education Council (ESEC ESEC European Software Engineering Conference ESEC Eye Surgery Education Council ESEC Ecole Superieure d'Etudes Cinematographiques (Paris, France) ESEC En-Route Secondary Radar Beacon ESEC Electronic Surface Element Control ). That survey was the first nationwide quality of life survey assessing life implications for laser vision correction patients. Both the TLC survey and the Harris survey show that laser vision correction has a profound positive impact on overall quality of life and job performance. However, the TLC survey results outperformed those of the Harris survey in almost all areas, indicating that the surveyed TLC patients experienced the highest quality of patient care and achieved excellent results. The TLC survey, concentrating solely on TLC patients, also found: - 97% of those surveyed indicated that their quality of life improved - a 12% increase over the Harris survey! - 96% of those surveyed said their daily routine improved - a 7% increase over the Harris survey! (Significant improvements in personal appearance and safety were also noted by the TLC patients.) - 73% of those surveyed agree that the benefits of laser vision correction are much greater than expected - a 9% increase over the Harris survey! Austin said that patients should always take into account such factors as surgeon experience and company reputation when choosing to have LASIK, and that potential patients should not use price as the main factor in their decision. Austin observed, "A great way to learn about laser vision correction is to first talk to someone you know who has had the procedure. That is an excellent way to have your initial curiosity satisfied, then of course you can ask your eye care professional any medical questions you have." "The 99% patient loyalty figure illustrates the quality of our laser vision correction procedure; simply ask a previous TLC patient," Austin continued. The survey was conducted by emailing a web link to 4,659 TLC Laser Eye Centers patients who had laser vision correction with TLC in the year 2002. 1,209 people completed the survey, or 26%. About TLC Laser Eye Centers TLC Laser Eye Centers operates nearly 60 laser vision correction centers across North America and is a subsidiary of TLC Vision Corporation (NASDAQ:TLCV; TSX:TLC), North America's premier eye care services company. Through its subsidiaries, TLCVision(R) focuses on three large eye care markets - refractive surgery Refractive surgery A surgical procedure that corrects visual defects. Mentioned in: Photorefractive Keratectomy and Laser-Assisted In-Situ Keratomileusis refractive surgery (surface of the eye), cataract surgery Cataract Surgery Definition Cataract surgery is a procedure performed to remove a cloudy lens from the eye; usually an intraocular lens is implanted at the same time. Purpose The purpose of cataract surgery is to restore clear vision. (anterior of the eye) and dry AMD (Advanced Micro Devices, Inc., Sunnyvale, CA, www.amd.com) A major manufacturer of semiconductor devices including x86-compatible CPUs, embedded processors, flash memories, programmable logic devices and networking chips. therapy (posterior of the eye). TLCVision enjoys a number of valuable assets including an affiliated network of thousands of eye doctors, access to some of the newest clinical technologies, proven patient education and marketing programs, state-of-the art information systems, a strong operations management culture and a number of well established corporate brands. Visit TLC Laser Eye Centers' web site at www.tlcvision.com and TLCVision's web site at www.tlcv.com. |
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