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9 out of 10 Japanese employees have grievances: gov't survey+.


TOKYO, Nov. 29 Kyodo

Nine out of 10 employees in Japan have grievances against their company or feel insecure in·se·cure
adj.
1. Lacking emotional stability; not well-adjusted.

2. Lacking self-confidence; plagued by anxiety.



in
 about their job, according a nationwide survey conducted by the Labor Ministry on the changing workplace in the country.

The finding shows that most Japanese companies This is a list of companies from Japan. Note that 株式会社 can be (and frequently is) read both kabushiki kaisha and kabushiki gaisha (with or without a hyphen). See that article for more details.  lack formal channels to handle employee complaints at a time when an increasing number of companies move away from a rigid seniority-based wage and promotion system in favor of a more flexible, merit-based system.

Ministry officials said the survey was conducted in order to find out how company employees are coping with changing labor conditions as more and more companies are forced to change their labor practices in order to survive the prolonged pro·long  
tr.v. pro·longed, pro·long·ing, pro·longs
1. To lengthen in duration; protract.

2. To lengthen in extent.
 economic slump.

The survey, conducted this summer through questionnaires sent to 33,200 employees in 8,300 companies across the country, shows that 90.9% of the 5,650 people who responded said they have grievances against management.

At the same time, 90.0% of the 1,849 companies which responded acknowledge that they have received complaints from their employees or the in-house company union.

Most complaints (87.6%) focused on labor conditions such as wages and working hours, followed by complaints on human relations human relations nplrelaciones fpl humanas   and other forms of work environment (39.9%), hiring and retirement issues (35.3%), and sexual harassment sexual harassment, in law, verbal or physical behavior of a sexual nature, aimed at a particular person or group of people, especially in the workplace or in academic or other institutional settings, that is actionable, as in tort or under equal-opportunity statutes.  and other gender-related issues (29.6).

The survey found that most employees who have complaints against management would only confide their grievance griev·ance  
n.
1.
a. An actual or supposed circumstance regarded as just cause for complaint.

b. A complaint or protestation based on such a circumstance. See Synonyms at injustice.

2.
 to their immediate superiors or senior colleagues.

Even in those companies that have set up formal channels to handle employee complaints, only a small fraction of employees (0.4%) would use the facility.

Neither personnel departments or in-company unions apparently play a significant role in handling grievances. Only 7.1% of the respondents In the context of marketing research, a representative sample drawn from a larger population of people from whom information is collected and used to develop or confirm marketing strategy.  said they would consult with people in the personnel department and 5.4% said they would take the issue to the labor union labor union: see union, labor. .

''With the merit-based system on the rise, there has been an increase in the number of labor disputes between individual employees and management. We must have formal channels to handle such disputes,'' the Labor Ministry said.

The Labor Ministry survey also shows that, when labor issues cannot be settled in-house, the management is more prone than employees, 84.8% against 72.1%, to take the issue to outside mediators such as local labor standards supervision offices.

This tendency of seeking outside mediation is particularly strong among small and medium-sized companies, the Labor Ministry said.
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Publication:Japan Weekly Monitor
Date:Dec 4, 2000
Words:412
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