800 Travel Systems Capitalizes On Changes in E-Travel Marketplace; Interactive Web Site Responds to Need for Human Touch in Online Travel Products.

Business & Technology Editors

TAMPA, Fla.--(BUSINESS WIRE)--May 3, 2000

Unique E-Fulfillment Capabilities Offer Benefits for

Entire Online Travel Industry

800 TRAVEL SYSTEMS, INC., (NASDAQ: IFLY, IFLYW) dba www.LowAirfare.com, is positioned to capitalize on changes in the e-travel marketplace, said Peter M. Sontag, President of 800 Travel Systems, speaking at the PhoCusWright Investors Conference in New York City on April 27, 2000.

Mr. Sontag described how the instant messaging capabilities of www.LowAirfare.com dramatically increase the Company's online sales ratios by enabling agents in its call centers to troubleshoot problems customers may have with their online search or transaction. The importance of the "human touch" 800 Travel offers was also prominently featured in Computerworld's April 27, 2000 article by Michael Meehan summarizing the most significant trends in online travel discussed at the PhoCusWright conference.

"As a result of the personalized help available on www.LowAirfare.com, over 18% of the visitors to our site currently make a purchase," Mr. Sontag said. "We believe this is well ahead of the industry standard of approximately 2%. Moreover, once our online customers begin the purchase process, approximately 92% complete a sales transaction compared to the industry average of 33%."

800 Travel Systems, operator of www.LowAirfare.com, previously announced on April 25, 2000 that it has integrated, in conjunction with Sabre Holdings Corporation (NYSE: TSG) and e-Business Interactive Solutions (EIS), new technology to give travel customers the flexibility to book air travel online by themselves or with the assistance of an online travel agent. 800 Travel's web site, featuring IRIS!(TM) and Sabre Web Reservations, enables 800 Travel's sales agents to answer any customer's questions online the process of booking an airline ticket.

"E-commerce is having a powerful effect on the travel industry," Mr. Sontag observed, "and www.LowAirfare.com is poised to respond to those changes. Our enhanced web site employs new technologies that enable us to serve both businesses and consumers quickly and efficiently. In fact, our specially trained agents can serve up to eight online customers while such customers proceed through the online booking process, a remarkable productivity rate."

Mr. Sontag concluded, "With our advanced technology and strategic alliance partners, 800 Travel is in an excellent position to grow along with the e-travel marketplace. Indeed, an important part of our Company's business plan is to offer the benefits of our unique technology to other e-travel agents by providing e-fulfillment services for them. By serving as a travel distribution facilitator, 800 Travel has the opportunity to support and enhance Internet commerce for the entire industry."

About 800 Travel Systems

800 Travel Systems is a leading provider of a full range of travel related products and services in the United States. 800 Travel Systems is headquartered at 4802 Gunn Highway, Tampa, Florida and employs more than 350 people, combined, in the Company's 33,000 square-foot data communications center in Tampa and a similar center in San Diego, California. The Company provides low-priced travel products and services through the on-line reservation system located at http://www.LowAirfare.com in addition to its easy to remember toll free numbers "800-LOW-AIR FARE" (800-569-2473) AND "800-FLY-4-LESS" (800-359-4537).

IRIS!(TM)is a trademark of e-Business Interactive Solutions, Inc. (EIS) and is an acronym for Interactive Reservation Internet System. More information on EIS is available on the World Wide Web at http://www.unifiedagent.com.

Forward-looking and cautionary statements:

This press release contains statements which may constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. This press release may include forward-looking statements that do not refer strictly to historical results or actions, which although believed to be reasonable, are inherently uncertain and difficult to predict. Such statements are subject to certain risks and uncertainties inherent in 800 Travel Systems' business and investors and prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties and that actual results may differ materially from those projected as a result of various factors. Those factors, risks, and uncertainties include:

- The Company's ability to obtain financing needed for its growth strategy on
terms that are agreeable to the Company;

- Competitive factors and/or pricing pressures;

- The Company's relationships with various airlines;

- The Company's ability to identify, acquire and integrate other technologies
or acquired companies;

- Changes in business conditions affecting the Company's financial position or
results of operations which significantly increase the Company's working
capital needs;

- Economic conditions impacting upon the success of the airline and industry
generally;

- Continued acceptance of the Company's products and services;

- New products and technological changes;

- General economic risks and uncertainties and other such risks as we may
identify in this release or in other published documents;

- The inability of the Company to successfully utilize the "live-agent"
interaction to grow the Company, or to positively impact revenues or margins;

- The development and use of "live-agent" interaction by competitors;

- The inability to effectively utilize "live-agent" interaction on the web site
by a broader number of agents and the ability to achieve the level of results
experienced in early limited implementation; and other factors included in the
Company's 10-K filings with the SEC.