7-Eleven Stores of Australia to Deploy Radiant Systems' POS and Back-Office Technology.

Business Editors

MELBOURNE, Australia--(BUSINESS WIRE)--Jan. 31, 2003

Australia's Largest Convenience Store Franchisor Selects Radiant 

6e(TM) for Optimizing Inventory and Improving Customer Service

Aiming to closely align its product offerings with customer preferences and to gain efficiencies throughout its store operations, 7-Eleven(R) Stores Pty. Ltd. has contracted to deploy point-of-sale (POS) and back-office technology from Radiant Systems, Inc. (NASDAQ:RADS) in all of its franchised retail sites in Australia over the next two years. The Radiant 6e(TM) POS solution and Radiant 6e(TM) back-office applications will give 7-Eleven improved visibility into store operations and enhanced control of item management, pricing, and promotions. Additionally, Radiant's integrated POS solution will allow 7-Eleven store employees to provide faster, more consistent customer service.

"Radiant 6e(TM) will provide the corporate office with access to accurate, timely sales data from the POS, enabling 7-Eleven to clearly see what customers are buying and anticipate emerging trends," said Warren Wilmot, chief executive officer of 7-Eleven Stores Pty. Ltd. "This improved visibility will ensure that best-sellers are consistently in stock and will help to effectively manage the product lifecycle. In conjunction with providing the best in customer convenience, these new capabilities will help the company and its franchisees improve profitability and grow the business."

In addition to providing current sales data to the corporate office, Radiant 6e(TM) will allow 7-Eleven to efficiently reconcile inventory data and gain a greater ability to prevent stock losses.

"By upgrading its store systems to the Web-architected Radiant 6e(TM) solution, 7-Eleven plans to not only improve its inventory management practices, but to also achieve significant efficiencies across all of its stores," said Mark Schoen, managing director of international business at Radiant. "Our systems provide comprehensive functionality for managing site operations as well as the reliability, scalability and open architecture required to support rapidly expanding businesses such as 7-Eleven's over the long-term."

Additional key benefits 7-Eleven expects of this strategic initiative include:

-- Reduced administrative burden through streamlined processes at the POS and in the back office

-- Faster customer service enabled by seamless interfaces between electronic payment processing, fuel sales, and the POS

-- Improved transaction accuracy and reduced training time through an intuitive POS user interface

-- Reduced costs through remote systems management and support

-- Reduced costs and greater flexibility of a Web-based system that allows rapid deployment of applications and efficient configuration of site-level systems

-- Reliability and consistent up-time provided by built-for-purpose, solid-state POS terminals

Company Information

Founded in 1985, Radiant Systems, Inc. builds and delivers solutions for managing site operations of retail and hospitality businesses. Providing enterprise-wide visibility, Radiant's back-office and point-of-sale technology enables businesses to deliver exceptional customer service while improving profitability. Headquartered in Atlanta, Radiant (www.radiantsystems.com) has deployed its solutions in more than 55,000 sites worldwide.

7-Eleven Stores is a privately owned Australian company which develops and franchises 7-Eleven stores in Australia under license from 7-Eleven, Inc. of Dallas, Texas. There are currently 284 stores in Australia, 151 of which sell motor vehicle fuel and nearly all of which trade 24 hours a day. The stores range in size from 50 square meters in the central business districts of the major capitals to substantial outer suburban service stations with 15-20 filling points. The stores are located on the eastern seaboard of the Australian mainland and 7-Eleven is the largest convenience store operator in this market segment.

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