50 Location Computer Services Franchisor Expetec Selects ServiceCEO(R) Business Management Solution to Optimize Operations, Increase Efficiencies.

BOSTON -- Insight Direct, a leading provider of business management software for IT and other field service businesses, announced today that Expetec Technology Services, a leading computer services franchisor, has selected Insight's ServiceCEO as the software platform for the management of all of the company's 50 franchisees.

Expetec, which specializes in providing IT services to Small and Medium Business, had been using other third-party software programs for almost two years before the company decided it needed to make a change.

According to Expetec Operations Manager Bryan German, previous software programs were difficult to implement and use, were not very flexible, and lacked the ability to effectively manage some of the franchise's basic business needs including processing work orders, entering and tracking customer information, as well as reporting and analyzing marketing campaigns. In addition, many of the franchisees didn't have the ability to view and modify their specific franchisee information.

"We were growing increasingly frustrated with the programs we were using. Our franchisees were very unhappy so it was great that ServiceCEO came along when it did," said German. "We finally now have the solution that will help us improve our business operations."

ServiceCEO is currently used by several of Expetec's franchisees with plans to roll out to the remainder of the franchisees within the next two months. German said Expetec views ServiceCEO as the best-of-breed total business solution at the franchisee level while also providing the franchisor the tools and view necessary to strengthen the link between the franchisor and franchisees.

"We're excited to have Expetec join our growing list of computer services customers," said Insight Direct CEO Mark Kushinsky. "We're thrilled to learn that ServiceCEO is already having a significant impact on the way Expetec runs its business and we look forward to continuing to help the company reach new levels of efficiency and profitability in the future."

About Insight Direct

Insight Direct develops and markets ServiceCEO, the leading business management software solution for IT service and other field service business. Since the introduction of its first-generation product in 1997, Insight Direct has sold its software in more than 15 countries to over 2,000 customers, including almost 500 IT services businesses. For more information, visit www.insightdirect.com or call 800.471.4200.