5 tips to better e-mail marketing.Marketers and sales professionals using e-mail to communicate with their target audiences need to learn how to make their point quickly and effectively, without alienating their recipients. Here are some quick tips to ensure that your mass e-mail communications will be received well: 1. What you see is not always what you get--Not all recipients are on the same system or configure their PCs in the same way. Therefore it can be difficult to utilize the potential of HTML HTML in full HyperText Markup Language Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web. messages. Some outsourced e-mail service See Internet e-mail service. providers have remedied this situation by enabling sales and marketing pros to send e-mail messages that can be read by all recipients, regardless of how the recipient's software is configured to display messages. The technology can combine messages comprised of text, HTML and the subset of HTML used by America Online See AOL. , and deliver them to any e-mail recipient in a readable format. 2. Be on target--Consumers are viewing spam in the same manner as telemarketing, which could result in negative feelings toward your business. Instead, encourage your current and potential customers to register on your Website to receive your company's information. Also, you can insert a section on your customer information forms that asks for their e-mail address See Internet address. e-mail address - electronic mail address and if they would like to receive e-mail updates on your company's offerings. 3. Let them leave--While it may be difficult to take people off your list, this could make the difference between an unhappy customer and an irate i·rate adj. 1. Extremely angry; enraged. See Synonyms at angry. 2. Characterized or occasioned by anger: an irate phone call. consumer. All e-mails should have an opt-out option at the end of the message, in case a member of your list no longer wants to receive your company's information. By making it easy to opt out, it can keep your list strong and vital, and ensure communication stays focused and targeted. 4. Take measure--What's the point of sending messages if you don't know Don't know (DK, DKed) "Don't know the trade." A Street expression used whenever one party lacks knowledge of a trade or receives conflicting instructions from the other party. if people are doing anything with them? For example, if you are focusing your efforts on a marketing campaign that offers special promotions, you should make sure you can measure the performance of your e-mail campaign by tracking the results. Tracking results can be difficult to do on your own; however, many outsourced providers can follow your campaign from beginning to end through traceable links in the e-mail messages. By being able to track results, you can see what messages work, what information the recipients are reading, and how you can design a more effective campaign in the future. 5. Link It up--Another tool that can make e-mail marketing Email marketing is a form of direct marketing which uses electronic mail as a means of communicating commercial or fundraising messages to an audience. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. successful is achieved by placing relevant links within the messages. Make it easier for your e-mail recipients to find more information about your company by including a hyperlink in your message to your company's Website. Your recipients will appreciate the value-added service A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions. . Source: Xpedite Simple ways to publicize pub·li·cize tr.v. pub·li·cized, pub·li·ciz·ing, pub·li·ciz·es To give publicity to. publicize or -cise Verb [-cizing, -cized] your business * Hit the streets. Hand out promotional fliers and post handbills. Focus on areas with lots of foot traffic: college campuses, downtown areas, etc. (Note that shopping malls are private property, and thus off-limits). * Free stuff. Give away a sample of your product or service for free. "Free" is one of the most attractive words in the English language English language, member of the West Germanic group of the Germanic subfamily of the Indo-European family of languages (see Germanic languages). Spoken by about 470 million people throughout the world, English is the official language of about 45 nations. . For best results, use it often and in large type. * Meet the press. Get to know the journalists who cover your industry. Take them to lunch. Periodically feed them some piece of information that may make a good story. Be sensitive to their deadlines and don't be offended if they reject your pitches. * Use technology. Build a Website to let the world know about your company. Source: Your Biz: The Detroit Region's Small Business Toolkit |
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