3Com and TIBCO Announce Deployment of 3Com State-of-the-Art Electronic Service Delivery System.PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--Feb. 17, 1998-- New 3Com/TIBCO Strategic Partnership Delivers Event-Driven, Publish and Subscribe (1) To provide a source of information that users select from and then receive on a regular basis or when certain events occur. The service can be public or private, free or paid, and information can be provided via e-mail and the Web or by means of proprietary applications. System Updates, Providing Customers with Exact Information They Need Automatically to the User Desktop 3Com Corporation and TIBCO Software Tibco Software Inc. is a software company, with headquarters in Palo Alto, California. Tibco sells business process management and business integration software. History Vivek Ranadive founded the company as Teknekron Software Systems (TSS) in 1985. Inc., a pioneer and leader in enterprise software integration, today announced the deployment of a state-of-the-art electronic service delivery system designed and developed in partnership by the companies for the 3Com customer service and support organization. The new system is designed to push customer service-specific content to 3Com customers, ensuring they have the latest information from the company about product updates pertinent to their business, new software releases, bug fixes A revised program file or patch that corrects a software bug. See bug, patch and hot fix. (programming) bug fix - A change to a program or system intended to permanently cure a bug. , bug tracking, updates to open cases, Help Desk updates and 3Com corporate information. Utilizing TIBCO's TIB/ContentBroker -- a new information distribution and management software system for event-driven, intranet-based business content management -- the new 3Com electronic service delivery system enables 3Com customers to subscribe to Verb 1. subscribe to - receive or obtain regularly; "We take the Times every day" subscribe, take buy, purchase - obtain by purchase; acquire by means of a financial transaction; "The family purchased a new car"; "The conglomerate acquired a new company"; the channels of information that are relevant to their needs. For example, customers can subscribe to broadcast information only for the specific hardware and software products that they purchase and use. TIB/ContentBroker is an integral part of the TIB/ActiveEnterprise suite of products announced today -- the first strategic and tactical applications integration framework designed to link some or all computing resources -- all systems, all applications, all data -- within an organization. TIB/ContentBroker provides for efficient distribution and management of many forms of information including documents, web content, real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided. Some uses of this term confuse it with the term dynamic data. and executables. Data feeding the new electronic service delivery system comes from a variety of systems within 3Com and is presented to customers on an event-driven basis as one flow of information via a web-based format. 3Com customers can define information based upon their profile or individual interests and this information is automatically posted on the user's desktop as it becomes available. As a result, 3Com customers save time by no longer having to surf the Web for updated information. With this innovative system, customers are assured of immediately receiving pertinent information critical to their business and network environment. "3Com is proud to use TIBCO's leading edge push technology for our new web-based, proactive customer service information delivery system," said Chu Chang, vice president and general manager of 3Com Enterprise Customer Service division. "Satisfying our customers and meeting their needs for timely information is our highest priority. This state-of-the-art electronic service delivery system O which feeds relevant information immediately to the people who need it to maximize their productivity -- is a tremendous competitive advantage for 3Com. TIBCO's industrial-strength middleware made it a reality." "We are seeing strong market demand for state-of-the-art customer service information systems based on event-driven technology," said Jay Verkler, vice president of internet technologies at TIBCO TIBCO The Information Bus Company . "The fact that 3Com has bought into the TIB/ActiveEnterprise product suite to deliver this powerful customer service capability is a tremendous endorsement of the event-driven paradigm and is a dramatic example of 3Com's commitment to deliver the highest quality and most up-to-date information to their customers." About 3Com Corporation 3Com Corporation enables individuals and organizations worldwide to communicate and share information and resources at anytime from anywhere. As one of the world's preeminent suppliers of data, voice and video communications technology Noun 1. communications technology - the activity of designing and constructing and maintaining communication systems engineering, technology - the practical application of science to commerce or industry , 3Com has delivered networking solutions to more than 100 million customers worldwide. The company provides enterprises, network service providers and carriers, small businesses and consumers with comprehensive, innovative information access products and system solutions for building intelligent, reliable and high performance local and wide area networks. For further information, visit 3Com's World Wide Web site at http://www.3Com.com, or the press site at http://www.3Com.com/pressbox. About TIBCO Software, Inc. TIBCO's software is now a de facto standard Hardware or software that is widely used, but not endorsed by a standards organization. Contrast with de jure standard. de facto standard - A widespread consensus on a particular product or protocol which has not been ratified by any official standards body, such as ISO, for enterprise-wide event-driven computing in finance, manufacturing, construction, electronic commerce and other industries. Dozens of companies have endorsed TIBCO software for Internet/intranet applications. Among those companies that have announced alliances with TIBCO are: IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , 3Com, Microsoft, Oracle, Hewlett-Packard, Informix, i2 Technologies and Ernst & Young. TIBCO is an international market leader and pioneer in software tools and services for building distributed applications An application made up of distinct components running in separate runtime environments, usually on different platforms connected via a network. Typical distributed applications that provide event-driven and real-time information exchange throughout the enterprise. The company developed and patented publish/subscribe technologies that allow for interapplication communications across heterogeneous environments Using hardware and system software from different vendors. Organizations often use computers, operating systems and databases from a variety of vendors. Contrast with homogeneous environment. . Based in Palo Alto, Calif., TIBCO Software, Inc. was formed in 1997 from TIBCO Inc., a company which first became prominent by supplying information management systems to financial trading rooms. TIBCO Inc. was acquired in 1994 by Reuters Holdings PLC (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :RTRSY), the international news and financial information services See Information Systems. group. TIBCO Software is majority-owned by Reuters. In 1997, Cisco Systems, Inc. purchased a minority stake in TIBCO Software. Its sister company, TIBCO Finance Technology, Inc. is a premier supplier of digital trading systems and integration technologies to finance services firms worldwide. For more information, contact TIBCO at 650/846-5000, or on the World Wide Web at http://www.tibco.com. -0- Note to Editors: REUTERS and the dotted logo and sphere logos are the house trademarks of REUTERS Limited. CONTACT: 3Com Arlene Chua, 408/326-2015 arleene_chua@3com.com or TIBCO Software Inc. Kathleen Farmer, 650/846-5110 kfarmer@tibco.com |
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