25 New Customers Deploy CommercialWare's Cross-Channel Retail Solutions.NATICK, Mass. -- Niche Commerce, Perani's Hockey World Perani's Hockey World is a retail chain founded by Bob Perani in 1976. They specialize in indoor, outdoor and street hockey, and also lacrosse. With a main office in Flint, Michigan, Perani's has nine locations in Michigan, one each in Ohio, Pennsylvania, New York and Texas, with and Others to Integrate and Optimize Customer Experiences Across All Customer Touch Points CommercialWare, Inc., the leading provider of cross-channel commerce infrastructure solutions for retailers, today announced that the company secured agreements with more than 25 new customers in its last quarter. By selecting OrderMotion(TM), CWDirect(TM) and CW Store solutions, the small- and mid-sized enterprises combined to create a record setting month of September. CommercialWare's award-winning retail enterprise solutions deliver cross-channel functionality to small and large retailers and direct marketers that are seeking to optimize transactions from all customer touch points, including catalogue, call center, Internet and retail storefronts. The company's comprehensive product line and ASP-based services provide cross-channel infrastructure linking all aspects of the sales lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration and analytics applications. "Increasingly, today's consumer expects a seamless experience across online, catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , call center and in-store shopping experiences when purchasing from its favorite company. They simply want to shop and transact An earlier e-commerce system for the Web from Open Market that included order capture and secure order fulfillment using credit cards, ecash and other payment systems. It included customer service and subscription administration capabilities as well as an integrated database for reporting by 'zig zagging' across channels," said Donny Askin, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of CommercialWare. "Achieving a ubiquitously positive, and exact, customer service experience across multiple channels requires real-time inventory and tracking systems, comprehensive customer histories for accurate and individualized in·di·vid·u·al·ize tr.v. in·di·vid·u·al·ized, in·di·vid·u·al·iz·ing, in·di·vid·u·al·iz·es 1. To give individuality to. 2. To consider or treat individually; particularize. 3. information, and integrated IT solutions that ensure billing accuracy, timely restocking and instantaneous views of overall sales information and trends. CommercialWare's cross-channel retail solutions deliver precisely that, and are the primary reason we've enjoyed the addition of so many customers to the CommercialWare family of solutions." New customer highlights include: --Sundance Spas, a California-based manufacturer of hot tubs and spas; --Tiger GPS, an online retailer of GPS equipment; --Zebra Hall, a San Francisco-based online retailer offering unique educational, old world, and imported toys; --Niche Commerce, a specialty retailer with 30+ online stores including such brands as hammocks.com, dartboards.com, beanbags.com, and justglobes.com; --Perani's Hockey World, voted 2002 Retailer of the Year by hockey equipment manufacturers, and sporting 15 retail outlets retail outlet n → punto de venta retail outlet n → point m de vente retail outlet retail n → and a web site supplied by inventory in a 100,000 square foot warehouse; --Plus an additional 20 opportunities including, Gear Guys, Pacific Mats, Peppermint peppermint: see mint. peppermint Strongly aromatic perennial herb (Mentha piperita, mint family), source of a widely used flavouring. Native to Europe and Asia, it has been naturalized in North America. .com, Phion Nutrition, Prime Domain International, Provanta, Salubrix, and A Taste of the South. Doug Nielsen, President of Niche Commerce said, "We selected CommercialWare's CW Direct product because of our confidence in their solution and their reputation for outstanding service. We knew we could rely on them to rapidly get our cross- channel infrastructure to the next level and support the growth of our brands." "We selected OrderMotion because it came highly recommended by many of its current users," said Lance Gilbert, CEO of NRG NRG Energy NRG NRG Energy, Inc. NRG Natural Resources Group NRG New Radiancy Group NRG Network Referral Group NRG Network Resource Grapher NRG Numerics Rapporteur Group NRG Neuroprosthetics Research Group NRG notional requirements generator Massage. He continued, "We were drawn to its forward-looking business model, and love the fact that it is accessible from anywhere in the world. It just requires an Internet connection." "Moving forward with the OrderMotion solution was an easy decision to make," said Garth garth n. 1. A grassy quadrangle surrounded by cloisters. 2. Archaic A yard, garden, or paddock. [Middle English, enclosed yard, from Old Norse gardhr; see Marriott, owner of Coolest Shop. "I am looking forward to getting up and running using OrderMotion quickly and easily as they offer a high level of integration with Yahoo! Stores An online storefront for selling merchandise that is hosted by Yahoo!. Templates are available for creating and editing the Web pages directly online. Vendors set up their online stores ahead of time and go live after establishing the licensing arrangements. ." About CommercialWare, Inc. Headquartered in Natick, Mass., with offices in Toronto and New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , CommercialWare, Inc. is the leading developer of software solutions that offer cross-channel functionality to retailers and direct marketers - small and large, seeking to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of products provide cross-channel infrastructure linking all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration, and analytics applications. CommercialWare, the Brand in Cross-Channel Retail, offers a confluence confluence /con·flu·ence/ (kon´floo-ins) 1. a running together; a meeting of streams.con´fluent 2. in embryology, the flowing of cells, a component process of gastrulation. of solutions that power many of the leading retail brands, including Abercrombie and Fitch, Party Land, Chico's, J.Jill, Ritz Camera, Jos. A. Bank, and Patagonia. For additional information, please visit www.commercialware.com or www.ordermotion.com |
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