24-7 INtouch Communications receives national award of excellence. (Off the Wire).24-7 INtouch Communications of Regina has received an exclusive award of excellence from the Canadian Canadian (kənā`dēən), river, 906 mi (1,458 km) long, rising in NE New Mexico. and flowing E across N Texas and central Oklahoma into the Arkansas River in E Oklahoma. Call Management Association (CAM-X), the industry's trade association for providers of call centre services, telephone answering and message delivery. "We are extremely pleased to receive such an honor As a verb, to accept a bill of exchange, or to pay a note, check, or accepted bill, at maturity. To pay or to accept and pay, or, where a credit so engages, to purchase or discount a draft complying with the terms of the draft. ," said Greg Fettes, president of 24-7 INtouch. "This award is a tribute to our dedicated employees as well as our commitment to providing the highest quality customer service possible. We have been working hard to ensure that we exceed customers' expectations in terms of professionalism professionalism the upholding by individuals of the principles, laws, ethics and conventions of their profession. and quality of service. I think this shows our hard work has paid off:' 24-7 INtouch received the award due to excellence in courtesy, response time, accuracy and overall service to its clients. Independent judges are contracted by CAM-X to evaluate message services throughout Canada over a six-month period. In order to receive an award of excellence, the company must score 80 per cent or better in all categories. 24-7 INtouch was founded 30 years ago and has grown to a workforce of 42 employees. The company provides practical and affordable customer relationship management solutions for small and mid-sized businesses using the most advanced industry technology. The company's primary product is the outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. of call centre and telephone answering services answering service n. A business service that answers its clients' telephone calls and conveys messages to the clients. , including: order taking, reservation making, first call resolution, Web chat, message taking, and on-call schedule management. "By integrating leading edge call centre technologies with Web-driven proprietary software, 24-7 INtouch can deliver customized call centre solutions to suit our clients' specific needs. Using our state-of-the-art technologies, we are able to deliver expanded and superior service that few of our North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. competitors are able to do," said Fettes. |
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