2003 guide to higher education consultants: whether it's to empower a capital campaign, turn around a dismal enrollment picture, or devise a masterful master building plan, consultants can save the day.

It looks like higher education is following corporate America's lead in employing consultants for every facet of running a business. One reader recently sent this observation to us, at University Business:

"I have been with the university for [many] years, and the trend toward using consultants is definitely exploding. The tighter the budgets, the more push to reorganize, re-engineer, or downsize, and no one seems willing to take on these political hot potatoes without the blessing of a consultant. I review university contracts before they are executed, and seldom does a week go by that we aren't hiring a consultant. Some of these are major contracts--in the millions."

Certainly, we know of numerous success stories in which a consulting firm has saved a university money, increased enrollment, streamlined a facilities project, or invigorated capital campaigns. But we've also heard a few of the horror stories that make capable consultants cringe: those of firms who have sold their services with no clear understanding of the complexities of higher education--consultants who, in the end, created a bigger problem for their client school than the one they were hired to solve.

So, we will say this: As in most things, there are good consultants and there are bad. The good ones will devote their time and resources to improve the way the university works, and will come with solid endorsements from previous clients. They will have studied other institutes of similar size or characteristics to determine best-practice approaches to a challenge. And they will listen, with the understanding that the people who make up a university community often have a good idea of what's best for the school; they just don't always know how to make it happen. The bad ones ... well, the less said, the better.

How can you find the right consultant for your institution? The IHEs that follow used varying means, but were determined to find the best firms for the job. Their persistence and well-plotted approaches to finding the most appropriate help made all the difference to their outcomes.

Beyond Beakers and Microchips: CALIFORNIA INSTITUTE OF TECHNOLOGY 

Consultant: Kathy Dailey ([e-mail])

Goal: Capital campaign launch

In February 2002, eight months before the launch of a $1.4 billion, five-year capital campaign, the California Institute of Technology's VP of Development left his position. Administrators knew it would be impossible for the in-house staff to accomplish the two projects that were critical to the campaign's overall success: producing a campaign video, and coordinating the campaign kickoff event in October, in Pasadena. They quickly sought expert help.

Who Got the Nod

Luckily, Bob O'Rourke, Caltech's VP of Public Affairs, had, through a mutual friend, become acquainted with California creative and strategic marketing consultant Kathy Bailey. Dailey's background is in advertising--her corporate clients employ her to help them with company branding and repositioning, and creating marketing materials. O'Rourke suggested that Dailey interview with Caltech's top administrators; he knew they could use her expertise to help formulate the creative concept for both the campaign event and the corresponding video.

Interestingly (and contrary to popular advice), Dailey's lack of previous experience with higher ed clients wasn't even a factor in the administration's hiring decision. They reviewed Dailey's bio and client list and contacted previous clients. They also reviewed samples of her video work--in particular, an award-winning campaign she had produced for KTVU-TV in San Francisco. Administrators also considered the breadth of her contacts with video companies and caterers who could create the elements of the kickoff event. Dailey could bring a wealth of creative talent and execution capability to the table, and that was just what they were looking for.

Course of Action

To Dailey, however, getting inside her client's "head" was the key. "I always spend as much time as possible getting to know the people and the organization I'm working with before I present any ideas on how to brand them," Dailey says. Her work with Caltech was no different.

She began by reading everything she could about the university and its strengths--one of which was centered on an academic treasure trove. Accordingly, she researched the university's current and past professors, including its numerous Nobel laureates. To help her to tell the Caltech story, O'Rourke put together an advisory team of faculty, administrators, staff, and students. And Dailey attended various Caltech functions to help her to see both the public and personal sides of the people who make up the university.

"I was sensitive to the fact that as an outsider, people would be concerned that I might not understand their vision of the university," Dailey explains. "To help allay any fears, I put together formal presentations--storyboards for the party and the video, presentations of the decor, a menu tasting that paired the food with the wine--that outlined in great detail everything I would be doing for this campaign."

As Dailey absorbed her surroundings, it was the unique educational atmosphere at Caltech that impressed her most. "Although many universities possess a similar curriculum and facilities, it was the quality of the faculty, staff, and students that made Caltech exceptional," she says. In addition to highlighting the brain trust behind Caltech, Dailey would put a "face" on people all across the campus. Administrators went for the concept because they were all too aware that the school is often perceived as a beakers-and-microchips ivory tower.

The video. Noted photographer/videographer Norman Seeff (who published Sessions!, a well-received collection of photographic celebrity studies) was chosen to interview faculty, administrators, students, board members, and alumni, and get them to share on film personal thoughts about their lives and their love of science. No scripts were used, to ensure the interviewees would give spontaneous, heartfelt accounts of what drew them to Caltech. Seeff used a three-camera technique for the interviews, to increase the sense of intimacy for viewers, and to roll the video in a three-screen, simultaneous viewing format.

The video's audience (prospective and current donors, faculty, alumni, and media) was not to be solicited during viewing. "We didn't want to ask for money for anything specific, in the video," O'Rourke points out. "We wanted to say to the viewer, 'Caltech is a special place, and here's why it is so special.'"

The 17-minute production, entitled Infinite Possibilities, debuted on three large movie screens at the campaign kickoff in Pasadena last October, which was attended by 500. Another event was held in San Francisco in March, and will be duplicated in New York in the fall.

The event. To create a physical environment for the kickoff exploring the wonders of science and technology, Dailey hired L.A.-based Randy Fuhrman's Creative Concept (www.creativeconceptusa.com), a full-service event planning, production, and catering company. As prospective donors entered the reception prior to viewing the video, they were invited to mingle in a "water world" environment. The cocktail bars featured bubble sculptures, and the Caltech logo was projected on two 10-foot-tall water walls. The ceiling of the tent structure subtly changed itself from a sunset into a night sky of glimmering stars and shifting constellations. Panels at the sides of the tent projected moving images of the natural beauty found in biology, chemistry, and geology. Everything about the kickoff event was designed to embody the spirit of Caltech and the joy of discovery.

Case book. But the powerful branding of Caltech didn't end there. Photographs taken during the interviews for the video process were also used in the school's case book, which introduces potential donors to the campaign. The case book was written by Caltech's PR staff and designed by an outside graphics designer.

"The video became a sister piece to the campaign case book, which tells donors why we need money," explains O'Rourke. "I've been in this business 40 years, and it is rare for the video and the case book to become partners."

Results

Did Dailey achieved the goals set out for her? One attendee remarked she was so moved by the video, she wished the school had placed envelopes on the tables; she would have written a check on the spot. While the video production cost roughly a half-million dollars, everyone involved in the project applauds the wisdom of the investment. Because Dailey had Seeff shoot over 150 hours of footage for the campaign video, the school can repurpose the footage for other projects. Dailey has already been asked to oversee two new projects: an update of Caltech's visitor/student recruitment video, and the creation of a faculty recruitment video.

In the meantime, the Infinite Possibilities video and campaign case book have been recognized by the Council for Aid and Support of Education (www.case.org) as models of excellence, with two 2002 Circle of Excellence awards. And while the video, campaign materials, and personal solicitations from development officers have just begun to be deployed, in year two of a five-year campaign, Caltech has already brought in $840 million toward their $1.4 billion goal. The possibilities, says O'Rourke, are, well, infinite.

A Matter of Identity: WILSON COLLEGE 

Consultants: Noel-Levitz (www.noellevitz.com.), Dr. Paula Brownlee (p.brownlee@ verizon.net), Dr. George Keller (Baltimore, MD)

Goal: Enrollment turnaround, comprehensive strategic plan

When Lorna Edmundson became president of Pennsylvania's Wilson College in 2001, there were two matters that required her immediate attention: She needed to reverse a three-year slide in enrollment that had occurred after many years of growth at the 134-year-old women's college, and she needed to create the school's first comprehensive strategic plan.

Who Got the Nod

"I've had some experience with enrollment turnarounds and strategic planning in the past," says Edmundson. "And I knew that it always takes longer without a consultant's help, because you have to go out and gather all the best-practice information that a consultant would bring with him."

The school wasn't interested in reinventing the wheel but wanted to move quickly to bring about change. Yet, Edmundson also knew that changing old ways was a delicate situation. Here, too, a consultant's input would be valuable. "The consultant brings another level of informed judgment. It was an opportunity for the Leadership of our college to have a partner; to have a sounding board for ideas."

Edmundson wanted consultants who could address the specific goals of enrollment turnaround and strategic planning. After conferring with the Council of Independent Colleges, as well as colleagues at other schools, she chose Noel-Levitz--a specialist in enrollment and recruitment management, and retention matters. For strategic planning, Edmundson hired two consultants: Paula Brownlee, past president of Hollins University (VA) and former president of the Association of American Colleges and Universities, would work with the administration and faculty. "She was very much like us and had done what we needed to do," says Edmundson. To work with the Board of Trustees, Edmundson chose noted education consultant George Keller, whose views of where Wilson College fit into the larger universe of independent schools would carry great weight. Keller "literally wrote the book on how we think about strategic planning in higher education today," she points out. (As for that book, it's Keller's tome Academic Strategy: The Management Revolution in American Higher Education, Johns Hopkins University Press, 1983.)

Course of Action

Strategic Plan. Keller's best-practice knowledge and expertise in strategic planning issues were invaluable. "He brought a clear message to the Board of Trustees and the administration about what we were up against," Edmundson says. "He gave us a concise picture of what it's Like out there in the world of small, Liberal arts women's colleges."

With that information, Brownlee helped the school formulate a clear mission statement for the school. "It's easier to market your college when you have a clear sense of who you are," Edmundson says. The committee chose defining words that would drive everything the school did: "Liberal arts," "education of women," "rigorous study," "environmental sustainability," and "global education."

"We asked everyone--administration, faculty, students, and alumnae--to think about those things as they did their work. That allowed us to sharpen our marketing approach on the recruitment side," Edmundson says. "Focusing in that way also helped us determine how we needed to reshape our curriculum, and what we needed to do to build Wilson's image nationally."

The mission statement gave high visibility to the school's values, including the Wilson Honor Principle (www.wilson.edu/ president/honor principle.htm), a statement by which all members of the Wilson community must live. "It has been in the fabric of Wilson for decades, and we've been very proud of it, but we realized we hadn't done a good job letting people outside the institution know about it," Edmundson says. Promoting the honor principle turned out to be "a wonderful draw," she says. "Young people like to be held to a high standard of behavior, and it's attractive to many people to [enter] a community like this."

Enrollment. Noel-Levitz began reaffirming some decisions the dean of Enrollment had already made, such as setting up a cross-college committee that drew from all constituencies to focus on recruitment, retention, and financial aid. "They strengthened that group's work by showing us how to spin off task forces to engage people at a deeper level," says Edmundson. The result was a greater understanding that everyone in the institution played a role in recruitment and retention efforts, not just the admissions staff.

Building on Wilson's newly redefined identity, Noel-Levitz then evaluated each function of the recruitment process--including telemarketing, promotional materials, admissions literature, the Web site, campus visits, and open houses--and suggested improvements that would better emphasize that identity.

Next, they began intensive professional development work with the school's young admissions staff, teaching them how to be more effective at their jobs by spreading the Wilson message. "It was exciting for our staff because it lifted their morale to have the opportunity to learn these things," Edmundson says.

Meanwhile, the strategic planning committee had determined that Wilson needed to grow to 1,000 students over the next few years from its low point of 710, with increased representation from several categories, including international students. Noel-Levitz established a systematic approach for Wilson's recruitment counselors where none had existed previously. "Now every counselor has a specific territory and a specific recruitment goal that is a subset of the overall recruitment goal," Edmundson says. "The recruitment team can focus its efforts to identify and attract those students we want from different categories."

Results

With a redefined image and revitalized recruitment efforts, Wilson is well on its way to reaching its goals, with 783 students already enrolled for fall 2003. "Our applications have increased by 32 percent over 2002 enrollments, and we have twice as many deposits as we had a year ago," Edmundson says.

Edmundson was surprised at how ready the institution was to take these steps, and how well the various constituencies pulled together--once they had good information about why they should change. "That's the important way consultants help," she says. "When a consultant has worked with 60 colleges and tells you what works and why, you listen. These are intelligent people who want the best for the college."

Building Connections: UNIVERSITY OF SCRANTON 

Consultant: Sasaki Associates (www.sasaki.com)

Goal: Facilities master plan/ greater community ties

Throughout the 1980s and 1990s, the University of Scranton (PA) followed an aggressive building and acquisition plan that was guided by a "zone" model: the concentration of like activities in like areas. Consequently, housing, academics, administration, and recreation each had its own area. In 1998, the school wanted to develop a facilities master plan--a road map to help shape a 20-year vision for the development of the school's 58-acre campus.

"We are close to downtown, so we asked ourselves how we should be interacting with the city," says Gerald Zaboski, director of Public Relations. "We wanted to evaluate what we had been doing, and look to the future to see how we could better fit into the city so critical to us."

Who Got the Nod

Administrators knew the project was more complicated than they could have managed on their own. But, most importantly, they were interested in getting a different perspective on the development of their campus. So Scranton's search for a consultant began with the issuing of an RFP (request for proposal), and soon narrowed to four candidates. Sasaki Associates of Watertown, MA, was chosen.

Course of Action

Sasaki's consultants looked at Scranton's facilities data and conducted a comprehensive space analysis. The consultants compared that data with other urban campuses similar to U Scranton, and developed concept alternatives for administrators to review. They determined that the zone model of planning had prevented Scranton from two important things--having greater interaction with the downtown, and bringing a balance to campus Life during the evening hours. Sasaki consultants pointed out that housing was too far from the city center to encourage students to visit downtown, which would help support local business and enhance the university's relationship with the community. Furthermore, with Scranton's housing concentrated in one area of the campus, evening activity waned in other campus areas.

District model. Sasaki recommended that the university adopt a new "district" model to create a better balance between academic and residential facilities, and reinvigorate the surrounding residential and commercial districts. In addition, this would allow the campus to match two important elements of the city: It would concentrate the university's development almost entirely within the institutional zone established by the city's zoning plan, and would develop housing nearer to the downtown--an approach very much in sync with the City of Scranton's own master plan.

In the district plan, instead of setting buildings back and on an angle, which was common for the university, new buildings would be constructed to the edges of blocks and open to center greens that would provide space for recreation and reflection. Since buildings would be edging the blocks, they would be scaled down in height to make it easier for the campus to "bleed" into the neighborhood and to prevent the formation of a walled campus actually separated from the city.

The district model, explained the consultants, ultimately discourages spreading campus development into the surrounding neighborhood, a real plus for an urban campus. Says Zaboski, "The beauty of the [new] plan is that by pulling things into these districts, consolidating property, building to the edge of blocks and putting greens in the middle, our acquisition needs aren't as big as we thought. As an urban campus, it was refreshing to find out we can do what we wanted to do in this space. We thought we needed to acquire more."

Results

Among the earliest projects to benefit from the new master plan was Brennan Hall, the new 71,000-square-foot, five-story home of the Kania School of Management. Following Sasaki's advice, the building was constructed closer to the edge of the sidewalk than originally intended, and an adjacent building was demolished to create a central green. In addition, the school erected the Mulberry Plaza townhouse units, which are closer to downtown than older residence halls. In keeping with the plan, the buildings blend into the Victorian architecture of the city's Hill section.

The new master plan has helped articulate to the community precisely what the university is intending. When the Society of College and University Planners (www.scup.org) honored the university with a 2001-2002 Excellence in Planning Merit Award for the facilities master plan, the school used it as an opportunity to spread the word about the plan. University President Joseph McShane met with Local business leaders to introduce them to the plan, and Zaboski appeared on local television to share the plan with the community.

"Facilities acquisition and development can appear mysterious, and that can frustrate people," Zaboski says. But with a solid facilities master plan in place, Scranton can look forward to further development of their campus--and their community connections.

2003 Guide to Higher Education Consultants

Rely on this easy-to--use supplier listing for information on consultants for IHEs.

ADMINISTRATION

Compass Consulting International, Inc.

15 Brook Street 

Medfield, MA 02052

508-359-4150

ARCHITECTURAL PLANNING

3D/I 

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

The Beck Group

1807 Ross Avenue

Suite 500

Dallas, TX 75201

214-303-6606

Brailsford & Dunlavey

1140 Connecticut Avenue NW #400

Washington, DC 20036

Burt Hill Kosar Rittelmann Associates

101 East Diamond Street

Butler, PA 16001

724-285-4761

724-285 6675

E-mail: [e-mail]

Web: www.burthill.com

Services: architecture, engineering, interior design, landscape architecture, master planning, planning, programming and space utilization for labs, academic, student life, and residential facilities. Offices in Boston, Butler, Philadelphia, Pittsburgh, Washington, D.C., and Cleveland.

Clients: Rensselaer Polytechnic Institute, Princeton U., U. of Maryland, U. of Connecticut, Hiram College, U. of Texas, Thomas Jefferson U, U of Virginia, Drexel U, St. Joseph's U, U. of Pittsburgh, Carnegie Mellon U.

Collins Gordon Bostwick Architects

2729 Prospect Avenue

Cleveland, OH 44115

216-621-4610

Hanbury Evans Wright Vlattas

+ Company

120 Atlantic Street

Norfolk, VA 23510

757-321-9600

Kling

2301 Chestnut Street

Philadelphia, PA 19103

215-569-2900

Mueller Associates, Inc.

1401 S. Edgewood St.

Baltimore, MD 21227

410-646-4500

RTKL Associates, Inc.

1250 Connecticut Avenue, N.W.

Washington, DC 20036

202-912-8289

Theatre Projects Consultants

25 Elizabeth Street 

S. Norwalk, CT 06854

203-299-0830

Woollen, Molzan and Partners

47 S. Pennsylvania St

Indianapolis, IN 46204

317-632-7484

CAMPUS BOOKSTORES

Campus Bookstore Consulting

180 Denslow Road

Unit 3

East Longmeadow, MA 01028

413-525-7195

JGA, Incorporated

29355 Northwestern Highway 

Suite 300

Southfield, MI 48034

248-355-0890

Speed & Associates

4963 Mayfield Drive

Fremont, CA 94536

510-497-4429

CAMPUS CARD SYSTEMS

Robert Huber Associates

9446 East Jenan Drive

Scottsdale, AZ 85260

480-551-0520

White Consulting

4903 NW 39 Terrace

Gainesville, FL 32606

352-384-3642

[e-mail]

Zebra Technologies/Eltron Card

Printer Division

1001 Flynn Road

Camarillo, CA 93012-8706

805-579-1800

CAMPUS PLANNING

3D/I

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

Paulien & Associates, Inc.

899 Logan Street

Suite 508

Denver, CO 80203

303-832-3272

Rickes Associates, Inc.

One Westinghouse Plaza, Suite 304

Boston, MA 02136-2059

617-364-4444

RJE, AIA, Architect & Planner

8610 Briarcroft Lane

Laurel, MD 20708-1318

301-490-0928

Stanton Leggett & Associates

178 Myrtle Boulevard

Larchmont, NY 10538

914-834-2606

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

COMPLIANCE

Moss Adams LLP 

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

CONSTRUCTION

CONSULTING

3D/I

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

Boyken International, Inc.

400 Northridge Road

Suite 1200

Atlanta, GA 30350

770-992-3210

800-842-5489

www.boyken.com

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

CONSULTING SERVICES 

Gehrung Associates, University Relations

Counselors, Inc.

222 Main Street

Keene, NH 03431

603-352-5300

CORPORATE UNIVERSITIES

Corporate University Xchange, Inc.

340 W. 57th Street, 4B

New York, NY 10019

917-826-8680

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

DISABILITY EDUCATION

Education Management Consulting, LLC.

24 Arnett Avenue Suite 102

Lambertville, NJ 08530

609-397-8984

www.edmgt.com

DISTANCE EDUCATION

InterEd, Inc.

824 W. Ashbourne Drive

Eagle, ID 83616

800-516-9571

www.InterEd.com

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

DISTANCE LEARNING

Hezel Associates, LLC

1201 E. Fayette Street

Syracuse, NY 13210

315-422-3512

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value Added Service Making a Difference to Your Success

The Sextant Group, Inc.

Riverside Center For Innovation

730 River Avenue

Pittsburgh, PA 15212

412-323-8580 x205

www.thesextantgroup.com

ENROLLMENT

MANAGEMENT

Eckstone Communications

1030 E. El Camino, Ste 257

Sunnyvale, CA 94087

408-971-1136

www.eckstone.org

Hardwick-Day

Two Appletree Square

Suite 450

Bloomington, MN 55425

952-854-2979

Howard Greene and Associates

60 Post Road West

Westport, CT 06880

203-226-4257

InterEd, Inc.

824 W. Ashbourne Drive

Eagle, ID 83616

800-516-9571

www.InterEd.com

Noel-Levitz

2101 ACT Circle

Iowa City, IA 52245

800-876-1117

319-337-5274 FAX

www.noellevitz.com

Scannell & Kurz, Inc

40B Grove Street

Pittsford, NY 14534

585-381-1120

[e-mail]

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

ENVIRONMENTAL

3D/I

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

EXECUTIVE SEARCH

Academic Search

Consultation Service

1717 K Street NW

Suite 210

Washington, DC 20036

202-263-7479

Alden--Perry Athletics Search

31st Street, N.W.

Washington, DC 20008

202-965-6464

AST Partners, Ltd.

One Atlantic Street

Stamford, CT 06901

203-915-7188

Auerbach Associates

65 Franklin Street 

Suite 400

Boston, MA 02110

617-451-0095

617-451-5199 (fax)

www.auerbach-assc.com

Isaacson, Miller

334 Boyston St. Suite 500

Boston, MA 02116

617-262-6500

[e-mail]

Jon Mc Rae & Associates, Inc.

1930 N. Druid Hills Road, N.E.

Atlanta, GA 30319-4120

404-325-3252

Lansing & Associates

11 Martin Road

Wellesley, MA 02481

781-237-1754

Lauer, Sbarbaro Associates

Suite 4030

30 N. LaSalle Street 

Chicago, IL 60602

312-372-7050

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Perez-Arton Consultants, Inc.

23 Spring Street

Suite 304

Ossining, NY 10562

914-762-2100

The Spelman and Johnson Group

38 Mulberry Street 

Box 304

Leeds, MA 01053

413-584-7089

FACILITIES

3D/I

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

Anderson Strickler, LLC

18310 Montgomery village Ave #520

Gaithersburg MD 20879

301-208-6600

Facility Directions, Inc.

P.O. Box 761

Manchester, MO 63011

636-256-4400

ManageMen, Inc.

1045 East 4500 South

Salt Lake City, UT 84117-4151

877-755-6711

Roesel, Kent & Associates

4343 Shallowford Road

B1A

Marietta, GA 30062

770-998-1691

Synthesis Partnership

54 Barnes Street

Providence, RI 02906

401-272-8208

www. synthesispartnership.com

email: [e-mail]

FACILITIES MANAGEMENT 

3D/I

106 East Sixth Street, Suite 430

Austin, TX 78701

512-472-0800

www.3di.com

Adams Consulting Group

4060 Peachtree Road

#D201

Atlanta, GA 30319

888-887-9995

Applied Management

Engineering, Inc.

200 Golden Oak Court; Suite 300

Virginia Beach, VA 23452

Robert G. Brooks,

PE; Director of Business Development

[e-mail]

1-800-532-0763; Ext.605

1-757-498-4985 (fax)

www.ameinc.biz

AME was established to meet an emerging field that integrates management, engineering, accounting, and technology consulting services. The firm is now recognized as a national leader in the concept and development of Facility Condition Assessment programs.AME's approach to conducting facility assessments is based our authorship of "Managing the Facilities Portfolio" (NACUBO). These concepts lead to the AME-developed to the noew commonly-referenced Facility Conditon Index (FCI).

AME is taking it's next leadership step with the sponsorship of the Center for Facilities Research (CFaR),an initiativeundertaken by fire Higher Education Facilities Officers (APPA) to establish an international forum for facilities research.

Aramark Service Master

Facility Services

2300 Warrenville Road

Downers Grove, IL 60515

630-271-2671

Deriso Consulting Group

4175 Chadd's Walk

Marietta, GA 30062

T: 770-826-1521

f: 866-323-0968

[e-mail]

www.derisogroup.com

Comprehensive and objective Facilities Management Consulting in all aspects of Facilities Management including:

* Management Assessments

* Custodial, Maintenance, and Grounds Studies

* Productivity Analysis

* Staffing Derivation 

* Web-Based Customer Satisfaction Surveys

* Unit Operating Programs

* Management skills Enhancement Programs

* Customized Worker Training Programs

* Planning, Design & Construction Management

* Outsourcing Feasibility

* Outsourcing Specifications and RFP's

* Cost Reduction and Productivity Improvement.

Recent Clients include:

* Nova Southeastern University 

* City of Omaha * Northwestern University 

* University of Michigan 

* University of Miami 

* Auburn University 

* Anne Arundel Community College 

* Spring Hill College 

WE CAN HELP YOU SAVE MONEY AND DO A BETTER JOB!

FACULTY DEVELOPMENT

CAEL (Council for Adult &

Experiential Learning)

55 E Monroe

Suite 1930

Chicago, IL 60630

312-499-2600

Faculty Development Associates

4949 North A1A

Suite 194

North Hutchinson Island, FL 34949-8242

772-466-2377

FINANCIAL

Fund Evaluation Group, LLC

205 West 4th Street

Suite 810

Cincinnati, OH 45202

513-977-4400

Huron Consulting Group

550 West Van Buren Street

Chicago, IL 60607

312-583-8700

www.huronconsultinggroup.com

Services: The Higher Education and Healthcare Practice of Huron Consulting Group provides consulting services to assist our clients with the pressing and complex issues of research universities, academic health centers, and hospitals relative to finance, operations, compliance, strategy, and technology.

We also specialize in assisting our clients with the administration of sponsored programs, including the regulatory and administrative requirements of federally funded research.

Clients: We have worked with more than 60 of the 100 largest research universities and academic medical centers to develop and implement solutions that address operational and regulatory requirements in a manner consistent with each institution's unique culture.

For more in formation, please contact one of our managing directors:

Peter Eschenbach 312.583.8755

Shandy Husmann 312.583.8757

William Jenkins 312.880.3038

James Roth 312.583.8760

Laura Yaeger 312.583.8762

InfiNET Solutions (QuikPAY)

1425 East Busch Parkway

Buffalo Grove, IL 60089

888-413-3150

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Pappas Consulting Group Inc.

One Stamford Landing, Suite 116

68 Southfield Avenue

Stamford, CT 06902

Phone: [phone]

Fax: [phone]

Email: [e-mail] WWW.pappas-consulting.com

Providing real solutions from more than 35 former college and university presidents, chancellors, vice presidents, deans and department heads.

* Strategic Planning and Positioning

* Governance

* Resource Reallocation 

* Operations and Organizational Analyses

* Financial and Management Information/Reporting

* Capital Planning and Facilities Management

* Enrollment Services

* Information Technology Planning

Clients: Arizona State University, Western Carolina University, Cheyney University, Proposed New Jersey System of Public Research Universities, Loyola University of Chicago, University of Connecticut 

RECAP, Inc.

249 Cozy Lake Rd

Oak Ridge, NJ 07438

973-697-6430

The Stillwater Group

920 East Shore Drive

P.O.Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The Stillwater Group provides innovative solutions to the problems of America's colleges and universities. Stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation 

* Operations Management 

* Organizational Effectiveness.

ValueNet International, Inc.

100 Pearl Street

14th Floor

Hartford, CT 06103

860-676-7710

FINANCIAL AID

Financial Aid Services

1775 The Exchange

Suite 400

Atlanta, GA 30339

770-988-9447

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Scannell & Kurz, Inc

40B Grove Street

Pittsford, NY 14534

585-381-1120

[e-mail]

The Stillwater Group

920 East Shore Drive

P.O. Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The Stillwater Group provides innovative solutions to the problems of America's colleges and universities, stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

FOOD SERVICE

The Cornyn Fasano Group

1750 NW Naito Parkway

Suite 113

Portland, OR 97209

503-223-9504

Porter Consulting Worldwide, Inc.

1612 Village Green

Crofton, MD 21114

410-451-3617

FUNDRAISING

Adams Associates

Box 798

Devon, PA 19333

610-407-4500

Barnes & Roche, Inc.

Rosemont Business Campus

Building Three, Suite 302

919 Conestoga Road

Rosemont, PA 19010-1375

610-527-3244

www.barnesroche.com

Brakeley, Inc.

86 Prospect Street

Stamford, CT 06901

800 486-5171

The Briscoe Group 

322 West Bellevue Avenue

San Marco, CA 94402

[phone]

Campbell & Company

One East Wacker Drive, Suite 2525

Chicago, IL 60601

312.644.71000

Carol O'Brien Associates, Inc.

4011 University Drive

Suite 301

Durham, NC 27707

919-403-2500

Community Counselling Service (CCS)

461 Fifth Avenue

New York, NY 10017

800-223-6733

DataProse Direct

1451 N. Rice Avenue

Suite A

Oxnard, CA 93030

888-214-6680

Goodale Associates

509 Madison Avenue, Suite 1112

New York, NY 10022

212-759-2999

Grenzebach Glier & Associates, Inc.

55 W. Wacker Drive, Suite 1500

Chicago, IL, 60601

312.372.4040

www.grenzebachglier.com

JGA, Incorporated

29355 Northwestern Highway

Suite 300

Southfield, MI 48034

248-355-0890

KETCHUM

Bob Carter, CFRE 

Elliott S. Oshry, CFRE

President

Executive Vice President

[e-mail]

[e-mail]

Corporate Offices:

5151 Belt Line Road, Suite 900, Dallas, TX 75254

Telephone [phone]; Fax [phone]

Three Gateway Center,

Suite #1726,

Pittsburgh, PA 15222

www.ketchum.viscern.com

Since 1919, KETCHUM has provided fund-raising counsel to clients across North America and Europe on more than 11,000 occasions. Programs have helped our clients raise in excess of $13 Billion. As a result of our decades of commitment to the philanthropic community, Ketchum is the recognized leader in the field of fund-raising services. Ketchum continues to provide industry leadership and uphold the uniquely American values of philanthropy and volunteerism.

Professional services include: development audits; campaign planning and feasibility studies; project management; periodic campaign counsel; major and planned gift development; board and volunteer development.

Recent clients served include: Auburn University; Texas Southern University; 12th Man Foundation at Texas A&M University; Monroe Community College Foundation; Murray State University Foundation.

Ross, Johnston & Kersting

3326 Chapel Hill Boulevard

C-220

Durham, NC 27707

919-286-0721

Schultz & Williams, Inc.

325 Chestnut Street

Suite 700

Philadelphia, PA 19106

215-625-9955

TCR Group

618 Beaver Street

Suite 104

Sewickley, PA 15143

412-741-0654

GRANTS

BBA, Inc.

191 Donda Lane

Hot Springs National Park, AR 71913

501-767-9993

Huron Consulting Group

550 West Van Buren Street

Chicago, IL 60607

312-583-8700

www.huronconsultinggroup.com

Services: The Higher Education and Healthcare Practice of Huron Consulting Group provides consulting services to assist our clients with the pressing and complex issues of research universities, academic health centers, and hospitals relative to finance, operations, compliance, strategy, and technology.

We also specialize in assisting our clients with the administration of sponsored programs, including the regulatory and administrative requirements of federally-funded research.

Clients: We have worked with more than 60 of the 100 largest research universities and academic medical centers to develop and implement solutions that address operational and regulatory requirements in a manner consistent with each institution's unique culture.

For more information, please contact one of our managing directors:

Peter Eschenbach 312.583.8755

Shandy Husmann 312.583.8757

William Jenkins 312.880.3038

James Ruth 312.583.8760

Laura Yaeger 312.583.8762

JSM Consulting Group, Inc.

4130 Belden Avenue

Canton, OH 44707

330-484-9537

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Veritas Information Services 

9 Alton Street

Arlington, MA 02474

781-643-7811

HEALTHCARE

ECG Management Consultants, Inc.

401 Edgewater Place, Suite 640

Wakefield, MA 01880

781-246-2900

HUMAN RESOURCES

Communication Excellence Institute

1200 N. San Dimas Cyn. Rd.

San Dimas, CA 91773-1223

800-410-4CEI (4234)

909-599-6900

Hay Group, Inc.

Building B, Suite 525

5901 Peachtree Dunwoody Road

Atlanta, GA 30328-5341

770-901-5618

[e-mail]

Higher Education

Executive Associates

5581 N. Irish Pat Murphy Drive

Parker, CO 80134

720-560-0447

Kaba Benzing

5753 Miami Lakes Drive

Miami Lakes, FL 33014

305-819-4000

Lawrence Associates

Suite 303

396 Washington Street 

Wellesley, MA 02481

781-237-9044

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Stan McKnight & Associates, Inc.

141 Duesenberg Drive, Suite 7C

Westlake Village, CA 91362-3473

Bus: [phone]

www.smcknight.com

LEGAL

Education Management Consulting, LLC.

24 Arnett Avenue Suite 102

Lambertville, NJ 08530

609-397-8984

www.edmgt.com

Hogan & Hartson, LLP

13th Street N.W.

Washington, DC 20004

202-637-5748

LIBRARIES

Library Systems & Services, LLC

20250 Century Boulevard

Suite 200

Germantown, MD 20874

800-638-8725

NELINET, Inc,

153 Cardaville Rd. Suite 200

Southborough, MA 01772

508-597-1931

The Stillwater Group

920 East Shore Drive

P.O. Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The stillwater Group provides innovative solutions to the problems of America's colleges and universities. Stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

MANAGEMENT

Act IV Consulting, Inc.

12 Centervale Park

Dorchester, MA 02124

617-822-9929

Cambridge Hill Partners, Inc.

1753 Massachusetts Avenue 

Cambridge, MA 02140

617-868-5657

Cedar

100 East Pratt St. 16th Flr

Baltimore, MD 21202

410-576-7883

Cedar's guiding philosophy is to achieve desired results and build meaningful working relationships. Our clients tell us that our successful results are due primarily to the higher education experience of our consultants and their focus on solving client issues. Cedar has provided solutons to over 130 campuses. These solutions include PeopleSoft ERP implementations and management consulting related to information technology, organizational design and assessment and process innovation. Cedar recently implemented Version 8.0 of the PeopleSoft Student Administration System at the California State University System and is in the process of implementing the system at four other CSU campuses. Other clients include University System of Maryland, University of Oklahoma, Catholic University and Polytechnic University.

Education Management Consulting, LLC.

24 Arnett Avenue Suite 102

Lambertville, NJ 08530

609-397-8984

www.edmgt.com

Gabriel Ames Associates

31 Terrianne Drive

Taunton, MA 02780-6839

508-821-2034

Higher Education Associates

225 S. Tropical Trail

Merritt Island, FL 32952

321-452-7045

K. Scott Hughes Associates

18 Overhill Road

Mill Valley, CA 94941

415-383-3246

Leslie L. Kossoff

1840 Gateway Drive

2nd Floor

San Mateo, CA 94404

650-378-1415

Melvin E. Barnette & Associates, Inc.

805 Hopkins Avenue

Pendleton, SC 29670

864-646-7622

National Center for Higher Education

Management Systems (NCHEMS)

P.O. Box 9752

Boulder, CO 80301-9752

303-497-0301

Pappas Consulting Group Inc.

One Stamford Landing, Suite 116

68 Southfield Avenue

Stamford, CT 06902

Phone: [phone]

Fax: [phone]

Email: [e-mail]

WWW.pappas-consulting.com

Providing real solutions from more than 35 former college and university presidents, chancellors, vice presidents, deans and department heads.

* Strategic Planning and Positioning

* Governance

* Resource Reallocation

* Operations and Organizational Analyses

* Financial and Management Information/Reporting

* Capital Planning and Facilities Management

* Enrollment Services

* Information Technology Planning

Clients: Arizona State University, Western Carolina University, Cheyney University, Proposed New Jersey System of Public Research Universities, Loyola University of Chicago, University of Connecticut

R.L. Bliss & Assoc. Inc.

1402 SweetBrier Road

Charleston, WV 25314

304-346-4826

Sports Association Management, Inc.

810 Baltimore Avenue

Kansas City, MO 64105

816-474-7264

The Stillwater Group

920 East Shore Drive

P.O. Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The stillwater Group provides innovative solutions to the problems of America's colleges and universities. Stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

MARKETING

Art & Science Group, LLC

6115 Falls Road 

Suite 101

Baltimore, MD 21209

410-377-7880

College Market Consultants

6600 JFK Boulevard East

Suite. 8-K

West New York, NJ 07093-4222

201-861-8115

The Dake Institute

303 River Reach Court

Swansboro, NC 28584

910-326-7997

Eckstone Communications

1030 E. El Camino, Ste 257

Sunnyvale, CA 94087

408-971-1136

www.eckstone.org

GDA Integrated Services 

33 Main Street

Suite F

Old Saybrook, CT 06475

860-388-3958

Generation

19 Wildwood Circle

Wellesley, MA 02482

781-431-1436

InterEd, Inc.

824 W. Ashbourne Drive

Eagle, ID 83616

800-516-9571

www.InterEd.com

The Lawlor Group, Inc.

6106 Excelsior Blvd

Minneapolis, MN 55416

952-922-6291

[e-mail]

The Lawlor Group is a full-service, higher education brand management and marketing communications consulting firm that works with private colleges and universities throughout the United States. TLG is dedicated to providing clients with research, strategic counsel, and integrated/interactive marketing services that result in the effective marketing of authentic, institutional brand identities. We are typically retained to assist clients in the areas of brand management, institutional marketing and enrollment management. The firm also publishes The Lawlor Review, a critically acclaimed education marketing journal, and sponsors a series of professional development seminars and symposiums for higher education leaders through The Lawlor Institute.

Maguire Associates

135 South Road

Bedford, MA 01730

781-280-2900

www.maguireassoc.com

The S.A.C. Network

475 18th St. Suite 3

Brooklyn, NY 11215-6207

718.832.9583

Sandra Golden & Associates

2490 Buckhurst Drive

Beachwood, OH 44122

216-765-1526

TargetX

10 Canal Street 

Suite 205

Bristol, PA 19007

877-715-7474

MARKETING

COMMUNICATIONS

Barton Matheson Willse &

Worthington

17 Govenors Court

Baltimore, MD 21244

410-298-0390

Brainworks Design Group

2 Harris Court

Suite A7

Monterey, CA 93940

831-657-0650

Carnegie Communications

2 LAN Drive, Suite 100

Westford, MA 01886

978-692-2313

www.carnegiecomm.com

Corey McPherson Nash 

63 Pleasant Street

Watertown, MA 02021

617-924-6050

Crane MetaMarketing, Ltd.

3030 Royal Boulevard South

Alpharetta, GA 30022

770-642-2082

Creative Communication

of America, Inc.

16 Sage Estate

Albany, NY 12204

518-427-6600

Eckstone Communications

1030 E. El Camino, Ste 257

Sunnyvale, CA 94087

408-971-1136

www.eckstone.org

Edwards & Co., Inc.

56 North Street, The Barn

Lexington, MA 02420

800-324-9395

The Halo Group

200 Parkway Drive South

Hauppauge, NY 11788

631-543-9700

Lapham/Miller

34 Essex Street

Andover, MA 01810

978-475-8570

The Lawlor Group, Inc.

6106 Excelsior Blvd

Minneapolis, MN 55416

952-922-6291

[e-mail]

The Lawlor Group is a full-service, higher education brand management and marketing communications consulting firm that works with private colleges and universities throughout the United States. TLG is dedicated to providing clients with research, strategic counsel, and integrated/interactive marketing services that result in the effective marketing of authentic, institutional brand identities. We are typically retained to assist clients in the areas of brand management, institutional marketing and enrollment management. The firm also publishes The Lawlor Review, a critically acclaimed education marketing journal, and sponsors a series of professional development seminars and symposiums for higher education leaders through The Lawlor Institute.

Lipman Hearne

200 South Michigan Avenue

Suite 1600

Chicago, IL 60604

312 356-8000

The Parish Group

P.O. Box 1086

Horse Shoe, NC 28742

828-891-1508

[e-mail]

www.parishgroup.com

Together we do big things. At The Parish Group, it's not just a statement, it's a fact! Our clients will attest, the recruitment tools we produce together work. Our client partners have enjoyed larger classes, more visits and students that fit their respective institutions. Our service is unsurpassed in the marketplace. SERVICE FIRST--In an industry clouded by consulting gurus and corporate giants, our clients look to The Parish Group as a shining light in a turbulent sea of sameness. Our philosophy since 1987 is simple; we provide extraordinary service to a small, distinct group of colleges and universities.

Robert Rytter & Associates

14919 Falls Road

Butler, MD 21023

410-771-4590

www.rytter.com

SMART Marketing Solutions, LLC

71 Aiken Street

Suite N-10

Norwalk, CT 06851

203-847-1299

Stein Communications

1255 Williams Street, N.W.

Atlanta, Georgia 30309

404-875-0421

www.steincommunications.com

Topor Consulting Group

280 Easy Street

Suite 114

Mountain View, CA 94043-3736

650-982-1105

MINORITY ISSUES

Cox, Matthews & Associates Consulting Group

Suite B-8

10520 Warwich Avenue

Fairfax, VA 22030

PLANNING

3D/I

106 East Sixth Street, Suite 430

Austin, Texas 78701

512-472-0800

www.3di.com

Alice Chandler Consultations

6 Tomlyn Drive

Princeton, NJ 08540

609-279-1322

Century Campus

Housing--Development

1980 Post Oak Boulevard

Suite 1200

Houston, TX 77056

Fieldstone Consulting, Inc.

William A. Weary, President

2300 M Street, NW

Suite 800

Washington, DC 20037-1434

202-261-2191

www.fieldstoneconsulting.com

* Sensitive and sensible assistance with governance.

* Facilitation and design of large group retreats.

* Unique designs for planning.

* Precise and meaningful institutional overviews and analyses.

* Institutional "alignment."

* Preparations to "launch" a new presidency and/or "agenda:"

Over 200 institutions have been served since 1994.

George Keller

2432 Pickwick Road

Baltimore, MD 21207

410-448-5930

NORED 

4218 Leavelle NW

Olympia, WA 98502

360-866-4651

The Stillwater Group

920 East Shore Drive

P.O. Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The Stillwater Group provides innovative solutions to the problems of America's colleges and universities. Stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

Strategic Initiatives, Inc.

Donald M. Norris, President

12209 Jonathon's Glen Way

Herndon VA. 20170

703.450.5255

www.strategicinitiatives.com

Synthesis Partnership

54 Barnes Street

Providence RI 02906

401 272 8208

www.synthesispartnership.com

Taborton Associates

9601 Pasture Hill Road

Midlothian, VA 23112-1314

804-639-1119

PRINT MANAGEMENT

Imprima Management Services, Inc.

2001 West Main Street

Stamford, CT 06902

203-323-2000

www.imprima.com

PUBLIC RELATIONS

Brigham Scully

6351 Owensmouth Ave., Ste 101B

Woodland Hills, CA 91367

818-716-9021

CK Jensen Communications

6 Houghton Point North

Keene, NH 03431

603-357-4019

Dick Jones Communications

P.O. Box 214

State College, PA 16804

814-867-1963

www.dickjonescomm.com

Dobisky Associates

Post Office Box 985

Keene, NH 03431

603-352-8181

Halstead Communications

329 E. 82nd Street

New York, NY 10028

212-734-2190

Keith Moore Associates

2 Hathaway Court

Silver Spring, MD 20906

301-871-6522

Morrison & Tyson Communications

71 Elm Street

Walpole, NH 03608

603-756-4111

PUBLICATIONS

Publishing Concepts LP

12840 Hillcrest Road

Suite 230

Dallas, TX 75230

972-386-0100

PUBLISHING

Wittman Associates

160 Broadway

#502

New York, NY 10038

212-587-5663

RESEARCH

Campbell Research

218 W. Carmen Lane

Suite 108

Santa Maria, CA 93458

888-722-6723

CLARUS Corporation

212 Box Butte Avenue

Alliance, NE 69301

308-762-2565

Institutional Research Consultants

9293 Marlebury End

Powell, OH 43065

614-571-9088

InterEd, Inc.

824 W. Ashbourne Drive

Eagle, ID 83616

800-516-9571

www.InterEd.com

JBL Associates, Inc

6900 Wisconsin Ave. Suite 606

Bethesda, MD 20815

301-654-5154

www.jblassoc.com

The Lawlor Group, Inc.

6106 Excelsior Bird

Minneapolis, MN 55416

952-922-6291

[e-mail]

The Lawlor Group is a full-service, higher education brand management and marketing communications consulting firm that works with private colleges and universities throughout the United States. TLG is dedicated to providing clients with research, strategic counsel, and integrated/interactive marketing services that result in the effective marketing of authentic, institutional brand identities. We are typically retained to assist clients in the areas of brand management, institutional marketing and enrollment management. The firm also publishes The Lawlor Review, a critically acclaimed education marketing journal, and sponsors a series of professional development seminars and symposiums for higher education leaders through The Lawlor Institute.

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUB0.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

The Stillwater Group

920 East Shore Drive

P.0. Box 168

Stillwater, NJ 07875

973 579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The Stillwater Group provides innovative solutions to the problems of America's colleges and universities, stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

Vital Research, LLC

8380 Melrose Avenue 

Suite 309

Los Angeles, CA 90069

323-653-7441

www.vitalresearch.com

RISK MANAGEMENT

Education Management Consulting, LLC.

24 Arnett Avenue, Suite 102

Lambertville, NJ 08530

609-397-8984

www.edmgt.com

EIIA-Education&Institutional

InsuranceAdministrators, Inc.

10 S. Riverside Plaza 

Suite 1844

Chicago, IL 60606

312-648-0914

ICA--Risk Management Consultants

1 International Boulevard

Suite 605

Mahwah, NJ 07495-0019

201-512-9600

SECURITY

Delta Scientific

24901 West Avenue Stanford

Valencia, CA 91355

661-257-1800

Education Management Consulting, LLC.

24 Arnett Avenue Suite 102

Lambertville, NJ 08530

609-397-8984

www.edmgt.com

GE Interlogix, Video Systems Group

4575 Research Way, #250

Corvallis, OR 97333

541-754-9133

IR Recognition Systems

1520 Dell Ave.

Campbell, CA 95008

708-341-4100

IR Security & Safety

575 Birch St.

Forestville, CT 06010

860-584-9158

Strategic Technology Group

100 Medway Rd Suite 300

Milford MA 01757

508-473-4949

www.drthermos.com

SPORTS

Alden & Associates

37 Cottage Street

Amherst, MA 01002

413-549-1635

Inter-Collegiate Athletic Consulting

154 Wellington Road

Garden City, NY 11530

516-742-6165

www.icac.us

The National Center

810 Baltimore

Suite 200

Kansas City, MO 64105

816-474-8655

Peak Performance Consultants

14728 Shirley Street

Omaha, NE 68144

800-293-1676

SPORTS FACILITIES 

The Sextant Group, Inc.

Riverside Center For Innovation

730 River Avenue

Pittsburgh, PA 15212

412-323-8580 x205

STRATEGY

Art & Science Group, LLC

6115 Falls Road

Suite 101

Baltimore, MD 21209

410-377-7880

BearingPoint, Inc.

(formerly KPMG Consulting)

1676 International Drive

McLean, Virginia 22102

703.747.3336

Email: [e-mail]

Biddison Hier, Ltd.

4315 Fifteenth Street NW

Washington, DC 20011-2021

202-882-8700

Consortium for Institutional

Advancement

54 Barnes Street

Providence, RI 02906

401-272-8208

The Education Alliance

492 Old Connecticut Path 

Framingham, MA 01701

508-820-1177

Fieldstone Consulting, Inc.

William A. Weary, President

2300 M Street, NW

Suite 800

Washington, DC 20037-1434

202-261-2191

www.fieldstoneconsulting.com

* Sensitive and sensible assistance with governance.

* Facilitation and design of large group retreats.

* Unique designs for planning.

* Precise and meaningful institutional overviews and analyses.

* Institutional "alignment."

* Preparations to "launch" a new presidency and/or "agenda."

Over 200 institutions have been served since 1994

The Gardner Shaw Group

20 Chestnut Street

Suite 8

Needham, MA 02492-2516

781-453-6903

JM Associates

PO Box 7053

Newark, DE 19714-7053

302-292-2318

http://higheredinfo.com

Email: [e-mail]

Kaludis Consulting

1919 M Street NW

Suite 440

Washington, DC 20036

P. 202-331-3650

F. 202-331-1428

www.kaludisconsulting.com

[e-mail]

STRATEGY: Kaludis Consulting has been a trusted source of strategic advice for colleges and universities for a quarter century. We provide strategic, business, and technology planning, organizational development; and executive transition support that enables clients to accentuate core competencies, apply new technologies, reduce costs, build partnerships, and sustain a culture that successfully manages change. Helping institutions gain and sustain Strategic Traction is the foundation of our consulting practice. We provide the analysis, perspective, and guidance that enables institution to develop focus, set direction, and achieve alignment--to gain Strategic Traction in their thinking, planning, and decision-making. The linkage of those elements--focus, direction, and alignment--creates the strategic context for institutions to frame, discuss, make and evaluate decisions.

CLIENTS: Pomona College, Wake Forest Baptist Medical Center, Tiffin University, North Dakota State University, Seton Hall University, University of Texas System, Elon University, University of Indianapolis, Loyola College (MD), Association of Governing Boards.

Anthony Knerr & Associates

500 Fifth Avenue, Suite 3600

New York, NY 10110

[phone]

www.aknerr.com

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value Added Service Making a Difference to Your Success

Pappas Consulting Group Inc.

One Stamford Landing, Suite 116

68 Southfield Avenue

Stamford, CT 06902

Phone: [phone]

Fax: [phone]

Email: [e-mail]

WWW.pappas-consulting.com

Providing real solutions from more than 35 former college and university presidents, chancellors, vice presidents, deans and department heads.

* Strategic Planning and Positioning

* Governance

* Resource Reallocation

* Operations and Organizational Analyses

* Financial and Management Information/Reporting

* Capital Planning and Facilities Management

* Enrollment Services

* Information Technology Planning

Clients: Arizona State University, Western Carolina University, Cheyney University, Proposed New Jersey System of Public Research Universities, Loyola University of Chicago, University of Connecticut

Prescience Associates

10680 Robert Lane 

Chagrin Falls, OH 44023

440-543-0801

The Stillwater Group

920 East Shore Drive

P.O. Box 168

Stillwater, NJ 07875

973-579-7080

973-579-7970

www.stillwater.com

Clear Thinking for Higher Education

The Stillwater Group provides innovative solutions to the problems of America's colleges and universities. Stillwater's consultants have decades of experience in the administration of major universities, and so bring an insider's understanding of the operational, strategic and financial challenges facing higher education.

Stillwater specializes in:

* Strategic Planning

* Financial Management and Resource Allocation

* Operations Management

* Organizational Effectiveness.

Strategic Initiatives, Inc.

Donald M. Norris, President

12209 Jonathon's Glen Way

Herndon VA. 20170

703.450.5255

www.strategicinitiatives.com

Sumption & Wyland

818 South Hawthorne Avenue 

Sioux Falls, SD 57104-4537

605-336-0244

Synthesis Partnership

54 Barnes Street

Providence, RI 02906

401-272-8208

www.synthesispartnership.com

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

University Strategies

42 Kelmore Street

Walden, NY 12586

845-778-4528

Vibren Technologies, Inc.

80 Central Street

Boxborough, MA 01719

978-929-5500

www.vibren.com

American Campus Communities

805 Las Cimas Pkwy, Suite 400

Austin, TX 78746

[phone]

www.studenthousing.com

TAXATION

Bertrand M. Harding, Jr.

918 Prince Street

Alexandria,VA 22314

703-683-8036

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value Added Service Making a Difference to Your Success

TECHNOLOGY

BearingPoint, Inc. (formerly KPMG Consulting)

1676 International Drive

McLean, Virginia 22102

Tel: [phone]

Email: [e-mail]

C/V Lan, Inc.

Suite 421

4505 S. Yosemite Street

Denver, CO 80237

303-221-5622

Cedar

100 East Pratt St. 16th Flr

Baltimore, MD 21202

410-576-7883

Cedar's guiding philosophy is to achieve desired results and build meaningful working relationships. Our clients tell us that our successful results are due primarily to the higher education experience of our consultants and their focus on solving client issues. Cedar has provided solutions to over 130 campuses.These solutions include PeopleSoft ERP implementations and management consulting related to information technology, organizational design and assessment and process innovation. Cedar recently implemented Version 8.0 of the PeopleSoft Student Administration System at the California State University System and is in the process of implementing the system at four other CSU campuses. Other clients include University System of Maryland, University of Oklahoma, Catholic University and Polytechnic University.

Civic Resource Group

3435 Ocean Park Blvd # 108

Santa Monica, CA 90405

310-392-9266

[e-mail]

Collegis, Inc.

2000 Perimeter Park Ste 160

Morrisville, NC 27560

919-376-3448

Compass Consulting, Inc.

405 Bayshore Drive

Venice, FL 34285

941-488-0699

Edgewater Technology, Inc.

20 Harvard Mill Square

Wakefield, MA 01880

800-410-4014

www.edgewater.com

Founded in 1992, Edgewater Technology specializes in providing strategic consulting, tailored technology solutions and support services to its clients. Serving higher education institutions such as MIT, Harvard and Northeastern, Edgewater's dedicated team of professionals provides customized solutions that integrate processes, data and people along the student lifecycle, enabling organizations to maximize the value of lifelong learners. Our focus includes administrative systems, decision support, student services and online learning, with the goal of leveraging existing investments and new enhancements to achieve maximum reuse. Contact us today to discuss how your institution can gain competitive advantage through the use of technology.

Edutech International

120 Mountain Avenue

Bloomfield, CT 06002

[phone]

www.edutech-int.com

Information Methodologies, Inc

555 Grove St. Ste 100

Herndon,VA 20170

703-435-0370

[e-mail]

imi provides IT Organizational Development and Enterprise Web Integration services, including technology consulting, management, and system implementation services to some of the most prestigious institutions in the nation. Our portfolio of offerings allows clients to succeed at planning, managing, and completing strategic IT projects.

Along with our deep understanding of higher education, imi brings world class implementation and project management services across a broad set of technologies. From e-learning to ERP, we are experienced consultants supported by a toolkit of methodologies, project support software, and applications that we make available to our clients.

Information Tech Management Assoc, Inc. (ITMA)

PO. Box 231

Waban, MA 02468-0002

617-965-7755

Insight Advisors, LLC

5913 Wiltshire Drive

Bethesda, MD 20816-3427

301-229-1464

www.insightadvisors.com

Moss Adams LLP

975 Oak Street Suite 500

Eugene, OR 97401

541-686-1040

800-905-4010

www.mossadams.com

Contact: Mary Case

E-mail: [e-mail]

Accounting and Consulting Firm Established: 1913

Clients: 1000 Governmental/Not-for-profit organizations including public and private Colleges, Universities, and related entities. Higher Education Involvement: AICPA, U.S. Department of Education, and NACUBO.

Services:

* Financial Statement and Compliance Audits

* Tax Compliance and Consulting

* Agreed-Upon Procedures

* Fiduciary Reviews of Investments

* Internal Audit Services

* Public Finance

* Technology Consulting and Systems Implementations

* Student Financial Aid Consulting

* Human Resources Consulting

* Risk Management

* Strategic Planning

* Cost Segregation

* Royalty Compliance

* Systems Control & Operations Risk Evaluation

Our Goal: Superior Value-Added Service Making a Difference to Your Success

Quercus Consulting Group

119 East Union Street

Suite B

Pasadena, CA 91103

626-395-0699

The Sextant Group, Inc.

Riverside Center For Innovation

730 River Avenue

Pittsburgh, PA 15212

412-323-8580 x205

www.thesextantgroup.com

Tech Ex

202 S. Wheeler Street

Suite 101

Plant City, FL 33563

813-754-4330

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

UTEK Corporation

202 S. Wheeler Street

Suite 101

Plant City, FL 33563

TELECOMMUNICATIONS

Technology & Management Design, Inc.

One Main Street

LeRoy, NY 14482

www.tmdcorp.net

Western Telecommunication

Consulting

801 South Grand Avenue

Suite 700

Los Angeles, CA 90017

213-622-4444

www.wtc-inc.net

Email: [e-mail]

WYC provides professional consulting services in the College, University and Healthcare to assist client environments in addressing issues concerning telecommunications and networking. Since 1983, WTC has specialized in the development of strategic plans, business cases, technology solutions, financial modeling, rate analysis, systems and infrastructure design, systems acquisition, and implementation. WTC is a completely independent consulting firm, not affiliated with any manufacturer or supplier. Consulting is our only business.

Clients: Stanford University; MIT; University of Texas Southwestern Medical Center at Dallas; University of North Carolina, Chapel Hill; University of San Francisco; University of Wisconsin, Madison; Cornell University; and Northwestern University.

TESTING

InterEd, Inc.

824 W. Ashbourne Drive

Eagle, ID 83616

800-516-9571

www.interEd.com

International Assessment Associate

536 Cherry Valley Rd

Princeton, NJ 08540

609-924-4732

Programdr.com, Inc.

8000 Simmers Valley Rd

Harrisonburg, VA 22802

540-975-1032

WEB DEVELOPMENT

Civic Resource Group

3435 Ocean Park Blvd # 108

Santa Monica, CA 90405

310-392-9266

[e-mail]

The Lawlor Group, Inc.

6106 Excelsior Blvd

Minneapolis, MN 55416

952-922-6291

[e-mail]

The Lawlor Group is a full-service, higher education brand management and marketing communications consulting firm that works with private colleges and universities throughout the United States. TLG is dedicated to providing clients with research, strategic counsel, and integrated/interactive marketing services that result in the effective marketing of authentic, institutional brand identities. We are typically retained to assist clients in the areas of brand management, institutional marketing and enrollment management. The firm also publishes The Lawlor Review, a critically acclaimed education marketing journal, and sponsors a series of professional development seminars and symposiums for higher education leaders through The Lawlor Institute.

Media Farm

37 West 20th Street, Suite 1201

New York, NY 10011

212-255-1060