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2002 SEAs Combining Programs; Accepting Participants.


The 2002 Service Excellence Awards for Electronics Assembly Equipment and Software Suppliers and the awards for Contract Electronics Manufacturers have now been combined into one program. Awards will be presented to winners during a luncheon at APEX, held January 21-24, 2002, in San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay. , CA. The 2002 Service Excellence Awards (SEAs) are the only awards honoring electronics manufacturing This article presents a typical manufacturing process of an electronic assembly. Component manufacturing
Components such as resistors, capacitors and integrated circuits are generally made by specialized contractors.
 service (EMS) companies, electronics assembly equipment suppliers and software companies that demonstrate outstanding performance in customer satisfaction.

Technology Forecasters, Inc. (TFI TFI Tobacco Free Initiative (World Health Organization)
TFI The Franklin Institute (Philadelphia, Pennsylvania)
TFI The Fertilizer Institute
TFI Technology Futures, Inc.
, Alameda Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , CA) and Circuits Assembly magazine (Atlanta, GA) are cosponsors of the award program and have honored EMS companies since 1992. The awards programs have been combined to encourage interaction between suppliers and manufacturers-allowing each to recognize excellence in customer satisfaction and to learn ways of improving even award-winning service.

Participating companies provide a list of their best customers to TFI. TFI's market research analysts will then interview a sample of those customers, eliciting objective ratings, reasons for the ratings and suggestions for improvement. Awards are presented to companies receiving the highest cumulative scores, based on overall customer satisfaction ratings, in five areas of service.

For information on participating or to obtain an entry form, visit www.techforecasters.com or contact Narith Yos, (510) 747-1900. The deadline for participation is September 28, 2001.

http://www.circuitsassembly.com/

Copyright [copyright] 2001 CMP CMP (cytidine monophosphate): see cytosine.


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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Circuits Assembly
Date:Aug 1, 2001
Words:222
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