2 SESSIONS SET TO HAVE SAY ON CABLE SERVICE.Byline: Heather MacDonald Staff Writer SANTA CLARITA Santa Clarita, city (1990 pop. 110,642), Los Angeles co., S Calif., suburb 30 mi (48 km) NW of downtown Los Angeles, on the Santa Clara River; inc. 1987. Situated in the Santa Clara valley and nearby canyons, Santa Clarita includes the former towns of Canyon Country, - Do you want your MTV MTV in full Music Television U.S. cable television network, established in 1980 to present videos of musicians and singers performing new rock music. MTV won a wide following among rock-music fans worldwide and greatly affected the popular-music business. ? Or does CNN CNN or Cable News Network Subsidiary company of Turner Broadcasting Systems. It was created by Ted Turner in 1980 to present 24-hour live news broadcasts, using satellites to transmit reports from news bureaus around the world. float your boat? Or are you just sick of having to listen to that inane ``on hold'' music for hours whenever you call the cable company? City officials will hold two public meetings this month to give residents an opportunity to make suggestions about the city's cable television franchise, operated by AT&T Broadband and Time Warner Cable This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. . ``We're looking for Looking for In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. honest feedback about the quality of the programming and the service,'' said Steve Stark, the city's director of administrative services. Over the past month, Santa Clarita officials have received a high volume of complaints about AT&T's customer service, Stark said. ``We're trying to identify the level of dissatisfaction in the community and make it very difficult for the cable company not to take corrective action,'' Stark said. The first meeting will be at 6 p.m. Thursday in the community room of the Jo Anne Darcy Canyon Country Library. The second will be at 6 p.m. Jan. 31 at the Valencia Library. AT&T serves about 50,000 customers on the west side of the valley, while Time Warner, which covers the east side, serves about 25,000 homes. Most of the complaints have been about callers being put on hold for inordinate periods of time by AT&T, a problem that a company spokeswoman said is being addressed. Despite the complaints, city leaders have begun the process of renewing the cable companies' franchises, which will expire in 2003. Under the Telecommunications Act passed in 1996, local agencies must give the companies ample opportunity to correct any deficiencies - such as subpar sub·par adj. 1. Not measuring up to traditional standards of performance, value, or production. 2. Below par in a hole, round, or game of golf. customer service or bad reception - before putting the contracts out to bid. |
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