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1CTI Delivers Feature Rich LINUX Voice Processing for Auto Attendant, Voice Messaging and CTI.


Business Editors/Technology Writers

PONTE VEDRA, Fla.--(BUSINESS WIRE)--Oct. 17, 2001

1CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. , 1st Computer Telephony See CTI, VoIP and IP telephony.

Computer Telephony - Computer Telephone Integration
 Innovators, has shipped over 800 LINUX technology based, feature rich, voice-processing systems since their August introduction. 1CTI's Innovator(TM)LX LINUX voice-processing technology combines advanced corporate enterprise features and efficient pricing with the potential to revolutionize business communications solutions, particularly for the small and mid size office market. Dealer pricing starts at $995 for an Innovator(TM)LX 2 port system.

Linux's next generation efficiencies and economical pricing will enable small and mid-sized offices to afford the high-level business communications solutions previously available only on larger, more expensive voice-processing systems. These include Computer Telephony Integration Computer Telephony Integration - Computer Telephone Integration , LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. , WAN and Internet network connectivity.

"The Innovator(TM)LX is a low-cost, feature-rich unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  platform that further illustrates the use of Linux for communications solutions," said Peter Gavalakis, Product Marketing Manager, Intel. "Linux represents an open, standard combination that we expect many developers and service providers will enthusiastically embrace to implement next-generation networks and deliver high-value services."

The Innovator(TM)LX offers a highly advanced Web based Coming from a Web server. See Web application.  Graphical User Interface graphical user interface (GUI)

Computer display format that allows the user to select commands, call up files, start programs, and do other routine tasks by using a mouse to point to pictorial symbols (icons) or lists of menu choices on the screen as opposed to having to
 permitting users to administer their system locally or via the Internet. This administration can be performed at the Innovator(TM)LX server or any IP connected Computer running Windows98/NT/2000, Unix, Linux or MacOS with a Web Browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you.  such as Microsoft's Internet Explorer or Netscape's Navigator. Linux expertise is not required to manage the Innovator(TM)LX. Administration is also available via KDE (K Desktop Environment) A GUI-based user interface primarily for Unix and Linux machines, but also available for Windows and Mac. The source code is freely distributed and is maintained by developers around the world.  windows manager.

The Innovator(TM)LX features:
-- Computer Telephony Integration: including Desktop Messaging & Mailbox
Management, Screen Pop Call Manager, Telephone/Mailbox Scheduler, & Outlook
2000 Integration on Client PC's running Windows.

-- Graphical User Interface: simplifies system setup and system administration

-- Auto Attendant: very responsive with accommodating "punch thru" technology.

-- Recycle Bin: saves deleted messages for up to two days, just in case.

-- Park & Page: announces calls to users' extensions, over the office PA or
telephone sets.

-- Multi-Lingual: by port, trunk, mailbox, greeting...etc.

-- Pager Notification with Callback Number, Call Queuing, Call Screening, Fax
Tone Detect & Transfer, and Dial by Name Directory.


1CTI, the exclusive software supplier of Panasonic Telecommunication Systems Company's (PTSC PTSC Provisioning Technical Service Committee (Oasis)
PTSC Pentagon Telecommunications Service Center
PTSC Parent Teacher Student Conference
) PanaVoice(R) Courier(TM) voice-processing system since 1998, developed the industry's first embedded Microsoft NT/2000 and embedded LINUX, CTI enabled "in the switch" voice-processing system jointly with Intel(R).

Panasonic's MCUSA engineering team rigorously tested 1CTI's Linux based voice-processing technology for full functionality under standard and extreme conditions to ensure critical performance and 24/7 reliability.

"The embedded LINUX "in-switch" PanaVOICE(R) Courier(TM) has provided a tremendous impact on our attachment rate. The end-user benefits with advanced voice-processing and CTI capabilities that can not be matched for the price by traditional DOS based offerings," said Janet Rodgers, marketing manager, PTSC.

1CTI's Innovator Voice-Processing Systems are available with Linux and Windows 2000 technology and provide from 2-48 ports capacity. The Innovator(TM) systems integrate with most major phone switches. 1CTI has experience digitally integrating with the phone switch API/TAPI, "in the switch", and working in-band. The Innovator(TM)LX is also available as a combination of Voice Board(s) and Software.

About 1CTI

1CTI develops, markets and supports business communications solutions, including voice processing, auto attendant and unified communications for the OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and  market, voice processing companies and resellers. Expertise extends to solutions based on Linux and all levels of Windows including 98SE, NT and 2000.

Contact sales@1cti.com for pricing and availability or for a Channel partner in your area or to become a Channel Partner. 1CTI seeks OEM market opportunities with phone switch companies, voice processing suppliers, Integrated Access Device An IAD is a customer premises device that provides access to wide area networks and the Internet. Specifically, it aggregates multiple channels of information including voice and data across a single shared access link to a carrier or service provider PoP (Point of Presence).  Manufacturers, etc.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Oct 17, 2001
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