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1999 Index of Articles.


Subject Index

Digital Technologies

Managing Digital Information: The Emerging Technologies

Andolsen, Alan A`lan´   

n. 1. A wolfhound.
 A., CMC (Common Messaging Calls) A programming interface specified by the XAPIA as the standard messaging API for X.400 and other messaging systems. CMC is intended to provide a common API for applications that want to become mail enabled.

1.
, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.

Technology and information are inseparable in·sep·a·ra·ble  
adj.
1. Impossible to separate or part: inseparable pieces of rock.

2. Very closely associated; constant: inseparable companions.
 aspects of the information environment. Technologies that will significantly affect the future of information and records managers are identified and discussed here. Some are on the threshold; some are noted in anticipation of what will come. Storage and retrieval technologies will require in-depth understanding from information managers to gain benefits, assure adequate digital management, and avoid incompatibilities that result in orphaned or·phan  
n.
1.
a. A child whose parents are dead.

b. A child who has been deprived of parental care and has not been adopted.

2. A young animal without a mother.

3.
 information in obsolete OBSOLETE. This term is applied to those laws which have lost their efficacy, without being repealed,
     2. A positive statute, unrepealed, can never be repealed by non-user alone. 4 Yeates, Rep. 181; Id. 215; 1 Browne's Rep. Appx. 28; 13 Serg. & Rawle, 447.
 systems.

April 1999/Vol. 33, No. 2/p. 8

Selecting Storage Media for Long-Term Long-term

Three or more years. In the context of accounting, more than 1 year.


long-term

1. Of or relating to a gain or loss in the value of a security that has been held over a specific length of time. Compare short-term.
 Access to Digital Records

Dollar, Charles M., Ph.D., CA

The periodic replacement of digital media is a threshold solution that helps mitigate mit·i·gate
v.
To moderate in force or intensity.



miti·gation n.
 the consequences of media fragility and technological obsolescence ob·so·les·cent  
adj.
1. Being in the process of passing out of use or usefulness; becoming obsolete.

2. Biology Gradually disappearing; imperfectly or only slightly developed.
. The replacement of digital storage media involves the use of six selection criteria by information professionals to assess current and future magnetic and optical storage media. Application of these criteria leads to the conclusion that digital linear tape (storage) Digital Linear Tape - (DLT) A kind of magnetic tape drive originally developed by DEC and now marketed by Quantum.

DLT drives implement the Digital Lempel Ziv 1 (DLZ1) compression algorithm in a combination of hardware and firmware.
 is the preferred storage medium to support the long-term storage of digital records.

July 1999/Vol. 33, No. 3/p. 36

Electronic Records Management

Integrating EDMS (Electronic Document Management System or Enterprise Document Management System ) See document management.

EDMS - Electronic Document Management System
 Functions and Records Management Principles

Strong, Karen V., MIT MIT - Massachusetts Institute of Technology , LIT

This is an exploration of the integration of electronic document management system functions with records management principles and the convergence of these business practices and technologies. An enterprise model for integrated document and records management is presented, building a context for unified information management solutions.

July 1999/Vol. 33, No. 3/p. 18

Applying Records Retention to Electronic Records

Skupsky, Donald S Donald (Domnall, Domhnall, Dumhnuil, Dónall) is an anglicized version of a Scottish or Irish Gaelic personal name, containing the elements dumno "world" and val "rule", viz. "ruler of the world". Compare Dumnorix. ., J.D., CRM, FAL FAL FRAME (Fund for the Replacement of Animals in Medical Experiments) Alternatives Laboratory
FAL Bundesforschungsanstalt für Landwirtschaft (federal research institute for agriculture, Braunschweig, Germany) 
 MIT

As reliance on electronic records increases, organizations face growing legal and operational risks by not implementing a records retention program with functionalities to systematically destroy electronic records in a manner similar to programs traditionally developed for paper records. The special retention problems of electronic records are reviewed; functional, relational retention methodology is described; and specifications needed for successfully applying this methodology in electronic record-keeping systems are identified.

July 1999/Vol. 33, No. 3/p. 28

The Value Added Value Added

The enhancement a company gives its product or service before offering the product to customers.

Notes:
This can either increase the products price or value.
 Information Chain

Cisco, Susan L., Ph.D., CRM Strong, Karen V., MIT/LIT

Records management, document management, integrated document management, and knowledge management are all links in a chain of interrelated in·ter·re·late  
tr. & intr.v. in·ter·re·lat·ed, in·ter·re·lat·ing, in·ter·re·lates
To place in or come into mutual relationship.



in
 information management activities within an organization. This article explores the connection between each of the information management activities and addresses strategies for implementing electronic records management systems that add value to the functioning of the organization.

January 1999/Vol. 33, No. 1/p. 4

Management Professionals

Achieving Professional Excellence for a New Century

Bennett, James C., Ed.D., CRM, FAI

With the increasing importance of records, information, and knowledge as corporate assets, the role of the information professional who must manage these assets is more critical than ever before. Also, the qualifications needed to manage these corporate assets will be more demanding, especially if the various challenges of the new century are to be met. Here these critical qualifications are addressed and suggestions made as to how to achieve them.

April 1999/Vol. 33, No. 2/p. 36

Facing the Future: Preparing New Information Professionals

Smythe, David

A relatively new practitioner in the field of information management discusses the rising challenges he faces in handling his organization's information needs. Focusing upon the corporate, regulatory, and technical environment, he addresses the actions that information managers must take to maximize their skills and effectively meet company objectives. The article offers some very practical suggestions regardless of the type of organization that one represents.

April 1999/Vol. 33, No. 2/p. 44

International Records Management

Lessons from Down Under: Records Management in Australia

Sletten, Laurie, CRM, CA

Records managers in Australia face many of the same issues and challenges as do their counterparts in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . In this article, a North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 records manager currently teaching in Australia reflects on the differences yet similarities in records management practice in the United States and Australia. This article focuses on three areas of comparison: the records continuum Continuum (pl. -tinua or -tinuums) can refer to:
  • Continuum (theory), anything that goes through a gradual transition from one condition, to a different condition, without any abrupt changes or "discontinuities"
, which is the prevalent records management theory espoused in Australia; day-to-day issues facing the records manager in Australia; and electronic records management issues.

January 1999/Vol. 33, No. 1/p. 26

Records Management in Iceland

Gunnlaugsdottir, Johanna

There is a growing demand in Iceland for easier access to information. Important developments and changes in information management have occurred in recent years. These developments have opened the eyes of managers within both private and public organizations to the need for quick and secure access to records in any form, old and new. The most important of these changes are the Icelandic government's policy (April 1995) recognizing the information society, the Freedom of Information Law (January 1997), and the foundation in 1988 of the Icelandic Records Management Association (IRMA An earlier trade name for a variety of host connectivity hardware and software products originally developed by Digital Communications Associates (DCA) and later acquired by Attachmate Corporation. Irma was not an acronym, rather it was the lady's name. ).

October 1999/Vol. 33, No. 4/p. 32

International Standards

A New World Ahead: International Challenges for Information Management

MacKenzie, George

The global expansion of information management in the future depends upon the cooperative efforts among those associations and countries recognized as having significant impact upon the recognition of the profession and the practices followed. Current cooperative efforts between ARMA International and the International Council on Archives (ICA Ica (ē`kä), city (1993 pop. 108,724), capital of Ica dept., SW Peru, on the Pan-American Highway. It is a commercial center for the cotton, wool, and wine produced in the region. There are several summer resorts nearby. ) are reviewed, and the impact they are having on future trends in both archival and records management practices is addressed. Development of an international standard based upon the Australian Australian

pertaining to or originating in Australia.


Australian bat lyssavirus disease
see Australian bat lyssavirus disease.

Australian cattle dog
a medium-sized, compact working dog used for control of cattle.
 Standard AS4390 is noted, along with activities of national-level governmental archival bodies and major studies in electronic records management.

April 1999/Vol. 33, No. 2/p. 24

Knowledge Management

Knowledge Management: Capturing the Essence of Know-How and Innovation

Frappaolo, Carl, MIT, LIT Capshaw, Stacie, CDIA See CompTIA.

The intersection intersection /in·ter·sec·tion/ (-sek´shun) a site at which one structure crosses another.

intersection

a site at which one structure crosses another.
 of business practice, organizational culture This article or section is written like an .
Please help [ rewrite this article] from a neutral point of view.
Mark blatant advertising for , using .
, and information technology comprising a knowledge management solution sets knowledge management (KM) apart from other information/document management initiatives. While KM systems represent an enhancement of existing technologies, they differ in several important aspects. These differences constitute a KM checklist that can be used to distinguish KM solutions from other more traditional workflow The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. , document management, intranet, and groupware Software that supports multiple users working on related tasks in local and remote networks. Also called "collaborative software," groupware is an evolving concept that is more than just multiuser software which allows access to the same data.  solutions. The essence of knowledge management can be viewed only within the context of a knowledge complexity continuum and the-level of intermediation, externalization The ability to easily connect to and transfer information between business partners. Increasingly, information systems are designed to make their data available to outside partners and customers. This type of collaboration is expected to be a vital part of IT in the 21st century. See EDI. , internalization Internalization

A decision by a brokerage to fill an order with the firm's own inventory of stock.

Notes:
When a brokerage receives an order they have numerous choices as to how it should be filled.
, or cognition cognition

Act or process of knowing. Cognition includes every mental process that may be described as an experience of knowing (including perceiving, recognizing, conceiving, and reasoning), as distinguished from an experience of feeling or of willing.
 needed within an organization.

July 1999/Vol. 33, No. 3/p. 44

Legal Environment

The Perilous Future of Decision Making in Information-Management

Montana, John C., J.D.

We live in an increasingly complicated world. The legal environment that constitutes such an important part of our world is also becoming increasingly complex. This is true in our lives in general, and is equally or perhaps more true in our professional lives. New doctrines and ever more complex versions of existing doctrines govern our professional existence in areas as varied as civil rights, environmental issues, and information management. The proliferation proliferation /pro·lif·er·a·tion/ (pro-lif?er-a´shun) the reproduction or multiplication of similar forms, especially of cells.prolif´erativeprolif´erous

pro·lif·er·a·tion
n.
 of laws, cases, doctrines, and experts sometimes appears to create an impossible and hopelessly hope·less  
adj.
1. Having no hope; despairing. See Synonyms at despondent.

2. Offering no hope; bleak.

3. Incurable.

4. Having no possibility of solution; impossible.
 confusing con·fuse  
v. con·fused, con·fus·ing, con·fus·es

v.tr.
1.
a. To cause to be unable to think with clarity or act with intelligence or understanding; throw off.

b.
 situation for an information manager, but this is not the case. This article examines the increasingly complex array of duties surrounding sur·round  
tr.v. sur·round·ed, sur·round·ing, sur·rounds
1. To extend on all sides of simultaneously; encircle.

2. To enclose or confine on all sides so as to bar escape or outside communication.

n.
 the professional information management environment and some methods for responding to them.

April 1999/Vol. 33, No. 2/p. 16

Non-Electronic Information Management

Paper and the Information Age

Kreger, Larry

A dilemma facing information managers is that while they have been occupied with plans for managing a paperless environment, the use of paper has not declined dramatically as once was so confidently forecast. Provided here is an overview of this problem and an effort to identify ways in which the electronic and paper-based aspects of our work can be reconciled.

October 1999/Vol. 33, No. 4/p.38

Office Communications

Dynamic Office Politics: Powering Up for Program Success!

Eiring, H. Larry, CRM

Office politics -- and all of the accompanying agendas -- have become such a pervasive pervasive,
adj indicates that a condition permeates the entire development of the individual.
 factor in today's business Today's Business is a show on CNBC that aired in the early morning, 5 to 7AM ET timeslot, hosted by Liz Claman and Bob Sellers, and it was replaced by Wake Up Call on Feb 4, 2002.  world that the success of an information management professional is directly linked to the success of the information management program. Information management professionals must deal with challenges and conflicting forces on a daily basis. By developing and maintaining trust, respect, consistency, charisma An earlier presentation graphics program for Windows from Micrografx that included a comprehensive media manager for managing large libraries of image, sound and video clips.  and flexibility, along with building effective alliances, and information management professional will be able to "sell" more effectively the agenda of the information management program to the organization's senior management.

January 1999/Vol. 33, No. 1/p. 17

Records Management in the Future

Recordkeeping in the 21st Century

Baron baron

Title of nobility, ranking in modern times immediately below a viscount or a count (in countries without viscounts). The wife of a baron is a baroness. Originally, in the early Middle Ages, the term designated a tenant of whatever rank who held a tenure of barony
, Jason R., J.D.

Growing professional interest and attention is being paid to utilizing standardized standardized

pertaining to data that have been submitted to standardization procedures.


standardized morbidity rate
see morbidity rate.

standardized mortality rate
see mortality rate.
 computer-system "metadata (1) (meta-data) Data that describes other data. The term may refer to detailed compilations such as data dictionaries and repositories that provide a substantial amount of information about each data element. " as an information management tool to preserve the context, content, .and structure of electronic records. Among the many initiatives under way are those arising in response to recent federal case law, federal regulatory, and statutory developments, as well as the work of the World Wide Web Consortium, all of which represent steps toward a more comprehensive metadata approach to managing information in the future.

July 1999/Vol. 33, No. 3/p. 8

Records Management of the Future: Anticipate, Adapt, and Succeed

Dearstyne, Bruce Bruce, Scottish royal family descended from an 11th-century Norman duke, Robert de Brus. He aided William I in his conquest of England (1066) and was given lands in England.  W., Ph.D.

Change is the order of the day in records management programs. The greatest transformation in records management since the origin of the profession is now taking place, mainly because of the use of digital technology, which changes the nature, use, and understanding of both information and records. The records management community needs fresh and broad insights into the nature of these changes, how they affect records management programs, and how the field must change in order to stay responsive and successful.

October 1999/Vol. 33, No. 4/p. 4

Records Management Professionals

Records Management: From Profession to Scholarly Discipline

Webster Webster, town (1990 pop. 16,196), Worcester co., S Mass., near the Conn. line; settled c.1713, set off from Dudley and Oxford and inc. 1832. The chief manufactures are footwear, fabrics, and textiles. , Berenika M., B.A., M.L.I.S.

The nature of professionalism professionalism

the upholding by individuals of the principles, laws, ethics and conventions of their profession.
 is reviewed and the argument made that records management can be classified as a professional discipline. Significant elements of a profession, such as university education, professional associations, and professional literature, have developed in records management. Further professionalization pro·fes·sion·al·ize  
tr.v. pro·fes·sion·al·ized, pro·fes·sion·al·iz·ing, pro·fes·sion·al·iz·es
To make professional.



pro·fes
 of the discipline has gained momentum with the development of electronic records, which have given rise to a new and distinct body of theory and knowledge and also triggered research activities. These developments enable permit records management to establish itself not only as a recognized profession, but as a scholarly discipline as well.

October 1999/Vol. 33, No. 4/p. 20

Department Index
In Review

Emergency Management Makes
Planning Easier
Dmytrenko, April, CRM, FAI
January 1999/Vol. 33, No. 1/p. 48

Book Review: The Digital Economy
Coulson, Jim, CRM, FAI
April 1999/Vol. 33, No. 2/p. 50

Video Review: Into the Future
Skillman, Juanita, CRM, FAI
April 1999/Vol. 33, No. 2/p. 51

Book Review: The Toffler Trilogy
Bennett, James C., Ed.D., CRM, FAI
April 1999/Vol. 33, No. 2/p. 52

Review: AIIM Audioconferenees
Sparks, Kathleen G. Glasgow, CRM
April 1999/Vol. 33, No. 2/p. 54

Book Review: Working Knowledge
Cisco, Susan L., Ph.D., CRM
July 1999/Vol. 33, No. 3/p. 50

Video Review: Successful Document
Management
Howington, Tad, CRM
July 1999/Vol. 33, No. 3/p. 51

Book Review: The Non-Designer's
Web Book
Nunes, Cynthia J., MLS
July 1999/Vol. 33, No. 3/p. 52

Book Review: Countdown Y2K
Bennett, James C., Ed.D., CRM, FAI
October 1999/Vol. 33, No. 4/p. 44

Book Review: Business Etiquette
Thies, Kurt
October 1999/Vol. 33, No. 4/p. 46

Book Review: How to Prepare, Stage,
& Deliver Winning Presentations
Skillman, Juanita M., CRM, FAI
October 1999/Vol. 33, No. 4/p. 48

Video Review: Be Prepared for Meetings
Miller, Whitney, CA
October 1999/Vol. 33, No. 4/p. 50

Legal Issues

Copyright Law and the Internet
Montana, John C., J.D.
January 1999/Vol. 33, No. 1/p. 52

Y2K Compliance
and Records Retention
Montana, John C., J.D.
April 1999/Vol. 33, No. 2/p. 56

Managing the Law of Technology
Montana, John C., J.D.
July 1999/Vol. 33, No. 3/p. 54

Commercial Regulation in the United
States: A Constitutional Perspective
Montana, John C., J.D.
October 1999/Vol. 33, No. 4/p. 52

Technology

Databases as Information
Management Tools
Phillips, John T., CRM
January 1999/Vol. 33, No. 1/p. 58

Y2K: The Demand for Evidentiary
Records
Phillips, John T., CRM
April 1999/Vol. 33, No. 2/p. 60

Information Management in New
Business Models
Phillips, John T., CRM
July 1999/Vol. 33, No. 3/p. 58

Will Data Conversion Lose
Your Records?
Phillips, John T., CRM
October 1999/Vol. 33, No. 4/p. 56

Perspectives

The Promise of Project Files:
A Case Study
Sanders, Robert L., Ph.D., CRM
January 1999/Vol. 33, No. 1/p. 64

Searching for Relevance in the Virtual.
Files of the Future
Sanders, Robert L., Ph.D., CRM
April 1999/Vol. 33, No. 2/p. 64

What Do We Really Need to Know
About Technology?
Sanders, Robert L., Ph.D., CRM
July 1999/Vol. 33, No. 3/p. 62

Personal Business Records
in an Electronic Environment
Sanders, Robert L., Ph.D., CRM
October 1999/Vol. 33, No. 4/p. 60

International

Records Management
in Post-Soviet Russia
Stephens, David O., CRM, CMC, FAI
January 1999/Vol. 33, No. 1/p. 68

A New Australian Regulation
for Electronic Tax Records
Stephens, David O., CRM, CMC, FAI
April 1999/Vol. 33, No. 2/p. 69

The Globalization of Information
Technology in Multinational
Corporations
Stephens, David O., CRM, CMC, FAI
July 1999/Vol. 33, No, 3/p. 66

Archives and Records Management
in the Netherlands
Stephens, David O., CRM, CMC, FAI
October 1999/Vol. 33, No. 4/p. 64

Author Index

Andolsen, Alan A., CMC, CRM
Managing Digital Information:
The Emerging Technologies
April 1999/Vol. 33, No. 2/p. 8

Baron, Jason R., J.D.
Record Keeping in the 21st Century
July 1999/Vol. 33, No. 3/p. 8

Bennett, James C., Ed.D., CRM, FAI
Achieving Professional Excellence
for a New Century
April 1999/Vol. 33, No. 2/p. 36

Bennett, James C., Ed.D., CRM, FAI
Book Review: Countdown Y2K
October 1999/Vol. 33, No. 4/p. 44

Bennett, James C., Ed.D., CRM, FAI
Book Review: The Toffler Trilogy
April 1999/Vol. 33, No. 2/p. 52

Cisco, Susan L., Ph.D., CRM
Strong, Karen V, MIT/LIT
The Value Added Information Chain
January 1999/Vol. 33, No. 1/p. 4

Cisco, Susan L., Ph.D., CRM
Book Review: Working Knowledge
July 1999/Vol. 33, No. 3/p. 50

Coulson, Jim, CRM, FAI
Book Review: The Digital Economy
April 1999/Vol. 33, No. 2/p. 50

Dearstyne, Bruce W., Ph.D.
Records Management of the Future:
Anticipate, Adapt, and Succeed
October 1999/Vol. 33, No. 4/p. 4

Dmytrenko, April, CRM, FAI
Emergency Management Makes
Planning Easier
January 1999/Vol. 33, No. 1/p. 48

Dollar, Charles M., Ph.D., CA
Selecting Storage Media for Long-Term
Access to Digital Records
July 1999/Vol. 33, No. 3/p. 36

Eiring, H. Larry, CRM
Dynamic Office Politics: Powering Up
for Program Success!
January 1999/Vol. 33, No. 1/p. 17

Frappaolo, Carl, MIT, LIT
Capshaw, Stacie, CDIA
Knowledge Management:
Capturing the Essence
of Know-How and Innovation
July 1999/Vol. 33, No. 3/p. 44

Gunnlaugsdottir, Johanna
Records Management in Iceland
October 1999/Vol. 33, No. 4/p. 32

Howington, Tad, CRM
Video Review: Successful Document
Management
July 1999/Vol. 33, No. 3/p. 51

Kreger, Larry
Paper and the Information Age
October 1999/Vol. 33, No. 4/p. 38

MacKenzie, George
A New World Ahead:
International Challenges
for Information Management
April 1999/Vol. 33, No. 2/p. 24

Miller, Whitney, CA
Video Review: Be Prepared for Meetings
October 1999/Vol. 33, No. 4/p. 50

Montana, John C., J.D.
Commercial Regulation in the United
States: A Constitutional Perspective
October 1999/Vol. 33, No. 4/p. 52

Montana, John C., J.D.
Copyright Law and the Internet
January 1999/Vol. 33, No. 1/p. 52

Montana, John C., J.D.
Managing the Law of Technology
July 1999/Vol. 33, No. 3/p. 54

Montana, John C., J.D.
The Perilous Future of Decision
Making in Information Management
April 1999/Vol. 33, No. 2/p. 16

Montana, John C., J.D.
Y2K Compliance and
Records Retention
April 1999/Vol. 33, No. 2/p. 56

Nunes, Cynthia J., MLS
Book Review: The Non-Designer's
Web Book
July 1999/Vol. 33, No. 3/p. 52

Phillips, John T., CRM
Databases as Information
Management Tools
January 1999/Vol. 33, No. 1/p. 58

Phillips, John T., CRM
Information Management in New
Business Models
July 1999/Vol. 33, No. 3/p. 58

Phillips, John T., CRM
Will Data Conversion Lose
Your Records?
October 1999/Vol. 33, No. 4/p. 56

Phillips, John T., CRM
Y2K: The Demand
for Evidentiary Records
April 1999/Vol. 33, No. 2/p. 60

Sanders, Robert L., Ph.D., CRM
Personal Business Records
in an Electronic Environment
October 1999/Vol. 33, No. 4/p. 60

Sanders, Robert L., Ph.D., CRM
The Promise of Project Files:
A Case Study
January 1999/Vol. 33, No. 1/p. 64

Sanders, Robert L., Ph.D., CRM
Searching for Relevance
in the Virtual Files of the Future
April 1999/Vol. 33, No. 2/p. 64

Sanders, Robert L., Ph.D., CRM
What Do We Really Need to Know
About Technology?
July 1999/Vol. 33, No. 3/p. 62

Skillman, Juanita M., CRM, FAI
Book Review: How to Prepare, Stage,
& Deliver Winning Presentations
October 1999/Vol. 33, No. 4/p. 48

Skillman, Juanita, CRM, FAI
Video Review: Into the Future
April 1999/Vol. 33, No. 2/p. 51

Skupsky, Donald, J.D., CRM, FAI, MIT
Applying Records Retention
to Electronic Records
July 1999/Vol. 33, No. 3/p. 28

Sletten, Laurie, CRM, CA
Lessons from Down Under: Records
Management in Australia
January 1999/Vol. 33, No. 1/p. 26

Smythe, David
Facing the Future: Preparing New
Information Professionals
April 1999/Vol. 33, No. 2/p. 44

Sparks, Kathleen G. Glasgow, CRM
Review: AIIM Audioconferences
April 1999/Vol. 33, No. 2/p. 54

Stephens, David O., CRM, CMC, FAI
Archives and Records Management
in the Netherlands
October 1999/Vol. 33, No. 4/p. 64

Stephens, David O., CRM, CMC, FAI
The Globalization of Information
Technology in Multinational
Corporations
July 1999/Vol. 33, No. 3/p. 66

Stephens, David O., CRM, CMC, FAI
A New Australian Regulation for
Electronic Tax Records
April 1999/Vol. 33, No. 2/p. 69

Stephens, David O., CRM, CMC, FAI
Records Management
in Post-Soviet Russia
January 1999/Vol. 33, No. 1/p. 68

Strong, Karen V., MIT, LIT
Integrating EDMS Functions and
Records Management Principles
July 1999/Vol. 33, No. 3/p. 18
See also: Cisco, Susan L., Ph.D., CRM

Thies, Kurt
Book Review: Business Etiquette
October 1999/Vol. 33, No. 4/p. 46

Webster, Berenika M., BA, M.L.I.S.
Records Management: From Profession
to Scholarly Discipline
October 1999/Vol. 33, No. 4/p. 20
COPYRIGHT 2000 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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