160 jobs go to Mumbai; RAILWAYS.ALL calls to National Rail Enquiries will be answered in India by the end of this year after 160 British call centre jobs were axed yesterday. The Association of Train Operating Companies The Association of Train Operating Companies (ATOC) is a body which represents 26 train operating companies that provide passenger railway services on the privatised British railway system. It owns the National Rail brand. , which runs the number, is moving the work to Mumbai from Leeds-based firm Ventura. Shocked call centre workers at Wath-upon-Dearne in South Yorkshire were given redundancy notices as they started their night shifts. Last night the RMT's Bob Crow blasted the move as: "A kick in the teeth for another sector of low-paid workers." CAPTION(S): FUMING fuming /fum·ing/ (fum´ing) emitting a visible vapor. fum·ing adj. Producing or emitting smoke or vapor, as for certain concentrated nitric, sulfuric, and hydrochloric acids. RMT's Bob Crow |
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