15,050 Automated Trading Relationships Formed by SPS Commerce in 2006.Rapid Growth Spurs a 48% Increase in Annual Revenue; Customer Satisfaction Rate Exceeds 93% MINNEAPOLIS -- SPS (Standby Power System) A UPS system that switches to battery backup upon detection of power failure. See UPS. SPS - Symbolic Programming System. Assembly language for IBM 1620. Commerce, the leading Software-as-a-Service (SaaS) provider of Electronic Data Interchange See EDI. (application, communications) electronic data interchange - (EDI) The exchange of standardised document forms between computer systems for business use. EDI is part of electronic commerce. (EDI (Electronic Data Interchange) The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations. Third parties provide EDI services that enable organizations with different equipment to connect. ), today announced that its annual revenues grew by 48% in fiscal year 2006 as the company signed contracts to enable more than 15,050 trading partner relationships. SPS Commerce offers outsourced supply chain services including EDI, catalog catalog, descriptive list, on cards or in a book, of the contents of a library. Assurbanipal's library at Nineveh was cataloged on shelves of slate. The first known subject catalog was compiled by Callimachus at the Alexandrian Library in the 3d cent. B.C. , barcode labels and online ordering that enable retailers and suppliers to eliminate manual order, shipping and invoicing processes, replacing them with automated au·to·mate v. au·to·mat·ed, au·to·mat·ing, au·to·mates v.tr. 1. To convert to automatic operation: automate a factory. 2. and integrated operations. Much of the company's growth can be attributed to its integrated EDI service that experienced a 175% growth rate, and its catalog service that also grew by more than 145% in 2006. "With our nearest competitors growing at around 20% or not at all, SPS Commerce continues to excel as the leader in this market having grown by 335% in the past five years," said Archie Black, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of SPS Commerce. "We are pleased to welcome the many retailers and manufacturers who have elected to outsource their supply chain needs to SPS Commerce, and automate To turn a set of manual steps into an operation that goes by itself. See automation. their trading relationships with ease. SPS is honored by their trust in its solutions and we remain committed to their success in 2007 and beyond." Industry Leading Growth In 2006, SPS Commerce recognized significant growth in its overall financial performance and operations including: * 15,050 new subscriptions (a 274% increase) * 175% growth in integrated EDI service contracts * 145% growth in catalog subscriptions * 24 straight quarters of revenue growth * 32 straight months of profitability * 49% increase in global headcount, including new and expanded operations in Asia and Canada. Excelling in Customer Satisfaction For any outsourced application provider, customer support is critical for customer retention and growth. In 2006, SPS Commerce sought to further improve its already high customer satisfaction rates. The company grew its customer support staff and related systems, added a Beijing office to provide local support to its growing number of PacRim customers, and increased its overall customer satisfaction rate to 93%. "Customer satisfaction is our customer support's department's most important measurement," commented Pat Maurer, senior operations officer and executive vice president at SPS Commerce. "Most software providers measure their customer support representatives on their ability to process the highest number of cases in the shortest amount of time. Our revolutionary approach is to measure our representatives not on the quantity of calls or inquiries they resolve, but on the customer's satisfaction with the resolution and the process. This difference in approach has directly resulted in our impressive customer satisfaction rates." About SPS Commerce SPS Commerce is the leading Software-as-a-Service (SaaS) provider of Electronic Data Interchange (EDI) to the retail and distribution supply chain. Today, more than 12,000 companies selected SPS Commerce as their outsource provider to automate and integrate their trading relationships. Through its online service platform, SPSCommerce.net delivers technologies like EDI, UPC (Universal Product Code) The standard bar code printed on retail merchandise, which is administered by GS1 US, Brussels, Belgium and Lawrenceville, NJ (www.gs1.org). Catalogs, Item Synchronization (1) See synchronous and synchronous transmission. (2) Ensuring that two sets of data are always the same. See data synchronization. (3) Keeping time-of-day clocks in two devices set to the same time. See NTP. and Online Ordering sites. SPS Commerce dramatically lowers the setup and on-going costs, along with the time and risks of traditional EDI software by providing a superior alternative to complicated, lengthy and expensive traditional software deployments Software deployment is all of the activities that make a software system available for use. The general deployment process consists of several interrelated activities with possible transitions between them. . SPSCommerce.net is widely used by companies running a variety of ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. systems including Oracle, NetSuite, SAP, Epicor, Great Plains, QuickBooks, Macola, MAS 90/200 & 500, Microsoft Business Solutions applications, Peachtree and many more. SPS Commerce is headquartered in Minneapolis/St. Paul, Minn. For additional information, please contact SPS Commerce at 866-245-8100 or visit www.spscommerce.com SPS Commerce is a registered trademark of SPS Commerce Inc. SPSCommerce.net and the SPS Commerce logo are the property of SPS Commerce, Inc. All other names and trademarks are the property of their respective holders. |
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