10 characteristics of dynamic leaders.

                                                     Examples of a
                              Organizational         Management Process
Personal Characteristics      Environment Needed     for Implementation

Fearlessness: The courage     Permits failure        Shared learning and
to act                                               shared power
Completion: Ability to        Results-oriented with  Horizontal,
complete; has patience        process freedom        project-oriented
and is flexible                                      management
                                                     processes with
                                                     cross-functional
                                                     and multi-
                                                     locational teams
Commitment: Emotionally       Encourages individual  Small work groups
vested                        contributions          and flexible work
                                                     behavior; fun
Inspiration: Inspires and     Access to internal     Constant visibility
communicates vision           and external people    and accessibility
                              networks
Assuredness: Knows what       Opportunities for      Career progression
he/she wants                  advancement and        process
                              reward
Penetration: Builds personal  Flexible               Free information
equity                        organizational         exchange,
                              structure              communication and
                                                     benchmarking across
                                                     organization
Intelligence: Talent to       Resource commitment    Training and
place right people in         to learning            education
right place
Energy: Opportunistic         A why-not (not why)    Continuous
optimism and sense of         culture; permits new   improvement and
urgency                       ideas and resists      innovation
                              bureaucracy            processes and
                                                     rewards; quick
                                                     decision-making
Integrity: Trust and          Values honesty         360-degree feedback
credibility
Perception: Being in the      Customer-focused--     Creates and values
customer's head               internal/external and  alliances
                              domestic/
                              international

[ILLUSTRATION OMITTED]

The Ten Essential Traits: "The Larraine Segil Matrix," is adapted and reprinted with permission from the book, Dynamic Leader, Adaptive Organization, by Larraine Segil