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1-800-FLOWERS FIRST GIFT RETAILER TO EXTEND TOLL-FREE CALLING VIA AT&T USADIRECT 800 SERVICE.


WESTBURY, N.Y.--(BUSINESS WIRE)--August 1, 1995--1-800-FLOWERS can now be reached toll-free by customers from around the world in more than 130 countries through AT&T USADirect(R) 800 Service. Using this new technology exclusive to AT&T, customers outside the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  can contact 1-800-FLOWERS toll-free to purchase the freshest floral flo·ral  
adj.
Of, relating to, or suggestive of a flower: a fabric with a floral pattern.



flo
 arrangements and the most unique gift items.

1-800-FLOWERS can be easily accessed by dialing the AT&T USADirect country access code. Customers will be connected to an AT&T voice prompt A recorded message that is played by auto attendants, interactive voice response (IVR) systems, message-on-hold systems and other voice processing tools. The "prompt" is a request to input some data; a recording that does not ask for feedback is more properly called a voice "message."  that will instruct in·struct  
v. in·struct·ed, in·struct·ing, in·structs

v.tr.
1. To provide with knowledge, especially in a methodical way. See Synonyms at teach.

2. To give orders to; direct.

v.
 the caller Caller may refer to one of the following:
  • Caller (telecommunications), a party that originates a call
  • Caller (dancing), a person that calls dance figures in round dances and square dances
  • Caller to Islam, the Islamic equivalent of a Christian missionary
 to enter the number or an AT&T operator will complete the call to 1-800-FLOWERS (1-800-356-9377).

Prior to this service, callers paid for the international and local charges of the call. 1-800-FLOWERS will now pick up the international portion of the call, and where possible, the local charges.

Residents of countries throughout the world can now send flowers to friends and relatives in the United States through 1-800-FLOWERS which has access to AT&T Language Line operators. 1-800-FLOWERS currently accommodates callers in more than 20 languages.

"A major portion of our customer base are consumers who travel frequently for business and pleasure," said Chris McGann, vice president of operations at 1-800-FLOWERS. "Our research shows that toll-free international access to 1-800-FLOWERS would appeal to those customers. AT&T's new worldwide toll-free service is enabling us to serve our customers outside of the United States better than ever. We are happy to have found a way to adapt successful new technology to this need."

1-800-FLOWERS has tremendous brand-recognition for the best floral arrangements and superior service. 1-800-FLOWERS international access has a solid foundation in the award-winning AT&T USADirect platform, the international calling service recognized by more than half of U.S. citizens traveling abroad, business people and U.S. military personnel worldwide.

"1-800-FLOWERS is leading the way in innovation of global customer service by leveraging AT&T USADirect 800, the most convenient worldwide toll-free calling service available today," said Cedric Smith This article is about the statistician. For the actor, see Cedric Smith (actor).

Cedric Austen Bardell Smith (February 5 1917, – January 16 2002) was a British statistician and geneticist.
, director of AT&T Global Voice Offers. "AT&T strives to help companies such as 1-800-FLOWERS maximize its world-class customer service operations by offering communications solutions that support their business needs."

AT&T is the world's networking leader, providing communications services and products, as well as network equipment and computer systems, to businesses, consumers, telecommunication telecommunication

Communication between parties at a distance from one another. Modern telecommunication systems—capable of transmitting telephone, fax, data, radio, or television signals—can transmit large volumes of information over long distances.
 providers and government agencies.

1-800-FLOWERS is the world's largest florist. Customers can place orders by calling 1-800-FLOWERS (1-800-356-9377), or visiting a 1-800-FLOWERS retail shop or placing an order electronically on America Online See AOL. , CompuServe and the Internet (http:www.800flowers.com). All products are guaranteed to stay fresh for one week and are backed by a 100 percent customer service guarantee. 1-800-FLOWERS is headquartered in Westbury, New York Westbury is a village in Nassau County, New York in the United States. The population was 14,263 at the 2000 census.

The Village of Westbury is in the Town of North Hempstead.
.

CONTACT: Katherine Legatos

1-800-FLOWERS

516-237-6102, office

or

Patricia Allen, AT&T

908-658-6676, office

908-873-3207, home
COPYRIGHT 1995 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1995, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Aug 1, 1995
Words:466
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