1,000 Mechanical Contractors Now On ServiceChannel Network.Business/Technology Editors NEW YORK--(BUSINESS WIRE)--Aug. 15, 2000 ServiceChannel (www.servicechannel.com), an Internet service company for the facilities management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises. industry, today announced that 1,000 mechanical contractors from the HVAC (Heating Ventilation Air Conditioning) In the home or small office with a handful of computers, HVAC is more for human comfort than the machines. In large datacenters, a humidity-free room with a steady, cool temperature is essential for the trouble-free , plumbing, and electrical fields are members of the ServiceChannel Network, using the online tool to manage work orders and conduct business with their clients more efficiently over the Web. These contractors are represented by a dozen regional contracting service organizations that together service about 3,500 retail and commercial facilities. "We are delighted with the rapid response to our service and are honored to be working with such a group of top-notch and well established companies," said Steven Gottfried, president, ServiceChannel. "These contractors are leveraging the Internet to improve customer service." Once the ServiceChannel account is set up, contractors and their customers can simply log on to access, input and aggregate all aspects of a facility's management, maintenance and repair data. "Long ago we had recognized the need for instantaneous in·stan·ta·ne·ous adj. 1. Occurring or completed without perceptible delay: Relief was instantaneous. 2. reporting of service calls, as well as the need for a system that would allow the national retailer to measure the performance of his service vendors," said Renee Prager, Vice President, Brinco Mechanical Services, Inc., a national HVAC service contractor. "We believe that ServiceChannel meets these needs. This system saves countless hours previously spent requesting and reporting the resolution and status of service calls." "We use ServiceChannel to manage the flow of job orders, from the initial opening of the work order to the final invoicing," said Dan Donnelly Daniel Donnelly (born 1974) is a New York based singer-songwriter. Growing up in Belfast, Donnelly played in a number of local bands, finding success in Ireland with Watercress, a four piece acoustic folk-rock band for whom he played guitar, mandolin, percussion and of Donnelly Mechanical. "We can monitor the status of every order and determine how much time the job will take before completion. ServiceChannel has actually lowered our customer service costs by about 40 percent." Regional mechanical contracting organizations that have adopted ServiceChannel include: -- Alliance Elevator elevator, in machinery elevator, in machinery, device for transporting people or goods from one level to another. The term is applied to the enclosed structures as well as the open platforms used to provide vertical transportation in buildings, large ships, Group LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control -- Beltran Building Maintenance -- Capital Contractors -- Donnelly Mechanical Corp. -- Eagle InterCommunications, an Expanets Company -- Gallant Companies -- General Contracting Services -- Mainco Elevator Services -- Message El Paso El Paso (ĕl pă`sō), city (1990 pop. 515,342), seat of El Paso co., extreme W Tex., on the Rio Grande opposite Juárez, Mex.; inc. 1873. -- National Air and Energy Co. -- New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of Elevator -- St. James Mechanical ServiceChannel Inc. is an Internet services company for the $340 billion facility management industry, offering an online application for facility managers, service contractors and property owners. Tel. (212) 485-8000. |
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