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'Snake oil' pollutes underwriting: the very concept of insurability will be at risk unless underwriters embrace new and faster modes of risk assessment.


Webster's defines "snake oil A product that has been proven to not live up to the vendor's marketing hype. The term comes from the 1800s in which elixirs and potions of all kinds, even ones that supposedly included the oils from snakes, were sold as a cure for everything that ailed a person. " as "any of various liquid concoctions of questionable medical value sold as an all-purpose curative curative /cur·a·tive/ (kur´ah-tiv) tending to overcome disease and promote recovery.

cu·ra·tive
adj.
1. Serving or tending to cure.

2.
, especially by traveling hucksters."

There is a somewhat analogous definition, first encountered by this underwriter upon visiting a Louisiana general agency, which holds that "snake oil" is the generous ladling-on of cleverly crafted misinformation mis·in·form  
tr.v. mis·in·formed, mis·in·form·ing, mis·in·forms
To provide with incorrect information.



mis
 so as to distort reality and sway the gullible gul·li·ble  
adj.
Easily deceived or duped.



[From gull2.]


gul
. Snake oil is in our midst.

And it is anthropomorphized by those decrying the inevitable transformation of life and health risk management from that which impedes business into that which facilitates it.

In January, I spoke to senior life company executives at a golf resort. During my comments, I conceptualized this transformation, detailing its natural history and hailing its advent. One facet of my message was pointed disapproval of slow, costly risk-selection tools, whose time has passed in favor of faster, cheaper and better alternatives. I refer to such albatrosses as chest X-rays and stress tests.

When I finished, a prominent medical officer said, for all to hear, "I feel as if I have been listening to a huckster." He then groundlessly questioned the verisimilitude of some of nay allusions to medical studies. And then sat down.

Some weeks later, I received an unexpected gift from my host. It was a copy of The Future and Its Enemies by Virginia Postrel. Enough said.

A few points of clarification are indicated at fills juncture:

Life and health risk selection is now undergoing a radical transformation. The tedious and burdensome protocols of the past--anchored in costly medical studies and excessively tethered Attached to a data or power source by wire or fiber. Contrast with untethered.  to physicians' records--are giving way to fresh paradigms.

The key components of this new path include telephone interviews, oral fluid screens, markers of risk-taking behaviors and an emphasis on the whole individual as a candidate for coverage.

These new paradigms are compatible with expectations of customers and virtual mandates of changing modes of distribution. More to the point, if they fail to come to dominate our risk management landscape--and soon--the whole concept of insurability (that makes affordable insurance available to the many) will be in jeopardy.

Not all efforts to impede such progress are so blunt as the aforementioned allegation of hucksterism.

A recent issue of the Journal of Insurance Medicine contained a putative protective value study on the treadmill electrocardiogram electrocardiogram /elec·tro·car·dio·gram/ (-kahr´de-o-gram?) a graphic tracing of the variations in electrical potential caused by the excitation of the heart muscle and detected at the body surface.  as a screening test in life underwriting. Awash with appendices overflowing with mathematical data, the study came to some worrisome conclusions, including:

* "The treadmill could he especially useful at younger ages ..."

* Insurers (not sufficiently dragging out the underwriting process) were admonished to "... reconsider current face amount thresholds for their treadmill requirement in light of this valuable risk-selection information?"

God forbid that direct writing companies take these affirmations to heart!

Which is not to say that they are not, strictly speaking Adv. 1. strictly speaking - in actual fact; "properly speaking, they are not husband and wife"
properly speaking, to be precise
, "actuarially sound" in an abstract sense.

I know two of these authors well, as I do their topnotch actuarial peer reviewer. They are outstanding members of our risk management community. I do not question their erudition er·u·di·tion  
n.
Deep, extensive learning. See Synonyms at knowledge.


Erudition of editors—Hare.

Noun 1.
. Rather, what is troubling is their keen vision of "the trees," for want of "the forest."

During an underwriting audit for a major carrier, I happened upon a $3 million case on a 20-something pro hockey player, declined because a screening treadmill EKG EKG: see electrocardiography.  had not been sent on time. This is not underwriting. This is, as a great orator ORATOR, practice. A good man, skillful in speaking well, and who employs a perfect eloquence to defend causes either public or private. Dupin, Profession d'Avocat, tom. 1, p. 19..
     2.
 once said, "stinkin' thinkin'."

An essay in these pages two years ago, provocatively titled "What Lies Beneath," argued that the screening chest X-ray "... holds considerable value." That is odd, given that the only published industry study found no value in them and, further, that use of screening chest films at admission to hospitals was denounced 17 years ago in a peer-reviewed medical journal!

Three careful clinical studies have similarly ascribed no value to routine testing EKGs and stress EKGs.

Insurance underwriting differs significantly from clinical medicine. Nevertheless, it is at the very least curious how studies touting these tools, now ha overdue decline due to blatant incompatibility The inability of a Husband and Wife to cohabit in a marital relationship.


incompatibility n. the state of a marriage in which the spouses no longer have the mutual desire to live together and/or stay married, and is thus a ground for divorce
 with our future, seem to originate from those who perceive themselves as having a vested interest Vested Interest

A financial or personal stake one entity has in an asset, security, or transaction.

Notes:
For example, if you have a mortgage, your bank has a vested interest on the sale of your house.
See also: Right
 in clinging to the past. Which, of course, they do not.

Hank George is the principal in his own consulting and training firm, Hank George Inc. He may be reached at insight@bestreview.com.
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Title Annotation:Underwriting Insight
Author:George, Hank
Publication:Best's Review
Geographic Code:1USA
Date:Nov 1, 2003
Words:714
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