'Creating Customer Loyalty for Financial Services Firms,' an Online Seminar Featuring Jaime Punishill of Forrester Research; Web Seminar to Be Held on July 18th at 1 p.m. EDT.Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--July 11, 2000 Black Pearl The Black Pearl, originally HEIC Wicked Wench, is a fictional ship in , , and . The Black Pearl is easily recognised by her distinctive black hull and sails. This turns out to be an advantage in more than one way. Inc., a software leader in Best Practices Automation, and LogicSpan, a consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee consulting company business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a that designs and implements e-business solutions, today announced a jointly hosted web seminar to be held on July 18th at 10 a.m. PDT PDT abbr. Pacific Daylight Time PDT Pacific Daylight Time PDT n abbr (US) (= Pacific Daylight Time) → hora de verano del Pacífico PDT (1 p.m. EDT EDT abbr. Eastern Daylight Time EDT Eastern Daylight Time EDT n abbr (US) (= Eastern Daylight Time) → hora de verano de Nueva York EDT ). The web seminar will be co-hosted by Forrester Analyst Jaime Punishill, who will look at how real-time analytic technology is revolutionizing the way financial institutions are interacting with their customers through electronic channels. These technologies allow companies to marry business logic, customer information and real-time data Real-time data denotes information that is delivered immediately after collection. There is no delay in the timeliness of the information provided. Some uses of this term confuse it with the term dynamic data. that matches seller expertise and buyer interest at the moment of contact in order to create highly customized experiences for each individual customer. In addition to Punishill, LogicSpan President Alan Crowther will present case studies on how implementing new and exciting technologies have already decreased attrition and increased transaction volumes for a number of major online firms. Lisa Hammitt, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Black Pearl, will demonstrate first-hand how the Black Pearl Knowledge Broker helps companies translate their business expertise into working solutions like recommendation engines, personalized websites and usable business tools for the back office. Those interested in participating in the seminar should point their browsers to www.blackpearl.com/webinar.html. About Black Pearl Black Pearl was founded in 1998 and is located in the South of Market district of San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden . Investors include Information Technology Ventures, Winton Partners, PaineWebber, Dain Rauscher Wessels, and the Intel 64 fund. The company's web page can be found at www.blackpearl.com. About LogicSpan LogicSpan is an e-business consulting and technology integration firm that provides communication, financial service, and Internet businesses with a competitive edge by helping them build stronger, more profitable relationships with customers. LogicSpan is a recognized leader in fast and agile customer system implementations, which take only weeks instead of months. LogicSpan is based in Jersey City, N.J. and on the web at www.logicspan.com. |
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