`Jetiquette' Airline Passenger Tips from AAA for Calm, Courteous and Safe Thanksgiving Travel.

SAN FRANCISCO--(BUSINESS WIRE)--Nov. 25, 1998--With the recent concern over airline travel safety due to aggressive, drunk or abusive passengers, AAA recommends the following "Jetiquette" tips for civilized and safe air travel during this busiest travel season of the year. -0-

--   Be alert to potential disturbances -- At the ticket counter or in
     the aircraft, watch out for passengers who appear to be making
     unreasonable demands, use loud or abusive language, or
     demonstrate inappropriate behavior. Remember, however, that other
     passengers may already be stressed during this holiday -- it
     doesn't mean that every anxious person is a threat.

--   If you're sitting next to an abusive passenger -- Since you're
     confined in an aircraft, it's not about "fight or flight." If you
     feel threatened, do not ring your call button to complain. Stay
     calm, quietly gather your small valuables, walk over to the
     flight attendant and explain the situation. If the flight is
     full, you will not be allowed to move, so do not ask the
     attendant to switch you with another passenger.

--   Alcohol, coffee and soft drinks -- Cabin air is pressurized,
     recirculated and very dry, and you cannot easily exercise. At
     30,000 feet, your body processes alcohol and caffeine, including
     many soft drinks, differently from on the ground. Remember that
     alcohol, caffeine and soft drinks dehydrate, so consider ordering
     water or juice as an alternative or as a side beverage.

--   Airline crew are well trained to handle on-board disturbances --
     These skilled professionals are responsible for the safety and
     comfort of passengers, and they have ample experience in handling
     disruptive passenger.

How to Reduce Your Own Travel Anxiety

--   Take public transportation or get a ride to the airport -- To
     reduce stress and arrive on time at the airport, AAA strongly
     advises air travelers to take public transportation or have
     someone drop you off at the airport.

--   Arrive early at the Airport -- For domestic flights during
     holiday travel, AAA recommends you arrive at least two hours
     before flight time, (three hours for international). If you must
     drive, allow plenty of time to find a parking spot, as the lot
     may be full and you would need extra time to find an open lot.

--   Carry-on Luggage -- Try to bring only one carry-on luggage item,
     but no more than two (check with the airline for policy). Do not
     overload your carry-on luggage; it could injure or irritate other
     passengers as you go down the aisle. Never leave your luggage
     unattended -- it's not just a smart idea, it's the law. Put your
     heaviest item under the seat, not in the overhead, due to
     shifting of contents in flight.

--   At the Gate -- Have your ticket and photo identification
     immediately available. It saves waiting time for everybody, and
     reduces stress. Never make weapons jokes at the security
     checkpoint; you could be subject to immediate arrest.

--   Traveling with Children -- Bring aboard books, games, drawing
     materials, music (with headphones) or toys to keep them occupied.
     Don't bring multi-piece toy items that can fall onto other
     passengers or under the seat.

--   Travel Comfort Strategies -- Consider bringing neck pillows, eye
     shades or ear plugs to make your flight more comfortable.

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Established more than 90 years ago, the AAA affiliate of Northern California, Nevada and Utah offers a wide array of automotive, insurance, travel and financial services. It is the second largest regional affiliate of the national AAA organization.