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[0] OAO Technology Solutions Adds CRM Solution to its Lineup of Services.


Business Editors/Hi-Tech Writers

GREENBELT, Md.--(BUSINESS WIRE)--June 8, 2000

OAO OAO Orbiting Astronomical Observatory
OAO Over and Out
OAO One And Only
OAO Ontario Association of Orthodontists
OAO Owned and Operated
OAO Ontario Association of Optometrists
OAO Opticians Association of Ohio
OAO Orthogonalized Atomic Orbital
 Technology Solutions (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: OAOT) is opening up new avenues of business and expanding its offerings by establishing a new business sector focused on customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions.

John Silling, vice president of OAOT's new Enterprise Consulting Services, will unveil the details of the new unit at a live audio webcast press conference June 13, 2000 at 12 p.m. EDT EDT
abbr.
Eastern Daylight Time


EDT Eastern Daylight Time

EDT n abbr (US) (= Eastern Daylight Time) → hora de verano de Nueva York

EDT 
. The event is accessible through OAOT's website at www.oaot.com/newsroom/events.htm and from Vcall at http://www.vcall.com/NASApp/VCall/EventPage?ID=22771

"We're very excited about building OAOT's share in the CRM market and utilizing our new business areas, such as eBusiness and our application service provider framework, to offer a cost-effective, end-to-end CRM solution," said Greg Pratt, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of OAO Technology Solutions. "OAOT prides itself on offering a complete line of information technology (IT) and eBusiness solutions. We think the addition of a CRM practice further fills the needs of our customers and adds to our value as a full-service IT consulting firm," he concluded.

OAOT delivers its CRM offerings under its Circle of Customer Care umbrella, a methodology that OAOT uses to analyze a company's call centers and then provide a road map to implement the best possible solution to meet a customer's needs and exceed their expectations.

The Circle of Customer Care deals with all elements of a call center practice: best call handling practices, best available information, and best operating practices.

"The Circle of Customer Care is independent of specific tools. The focus is on finding a total solution that meets the customer's needs, from determining the best technology to planning an efficient and cost-effective implementation," said Mitch Pierce, CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey.  for OAOT. "We want to build long-term relationships with our customers, not just sell them software," he added.

To listen to the press conference on the webcast, please log on to either www.oaot.com/newsroom/events.htm or http://www.vcall.com/NASApp/VCall/EventPage?ID=22771 15 minutes early to register, download, and install any necessary software.

Listeners will be able to submit questions before, during and after the webcast via e-mail to CRM@oaot.com and view a PowerPoint presentation during the webcast. For those unable to listen to the webcast, a replay will be available approximately one hour after the event and for 90 days at either of the two web sites mentioned above.

About OAOT

OAO Technology Solutions Inc., is a global provider of IT and eBusiness solutions. Headquartered in Greenbelt, Maryland, OAOT's 2,200 employees work in 200 locations worldwide. OAOT is a Safeguard Scientifics, Inc. (NYSE NYSE

See: New York Stock Exchange
: SFE See Sydney Futures Exchange. ) partner company. Please direct media inquiries to Colleen Wolfe, 301/486-2374 or cwolfe@oaot.com.

For further investor relations Investor relations

The process by which the corporation communicates with its investors.
 information, please contact J. Jeffrey Fox, vice president of finance and CFO See Chief Financial Officer. , at 301/486-0400 or IR@oaot.com.

SAFE HARBOR STATEMENT: This news release contains statements that are forward-looking statements concerning future results, performance or expectations within the meaning of applicable federal securities laws.

These statements are based upon the Company's current expectations and assumptions that are subject to a number of risks and uncertainties that would cause actual results to differ materially from those anticipated.

These risks include the risks and uncertainties relating to the difficulties of investments in infrastructure, expansion of business offerings, opportunities in the marketplace, future financial results and other factors discussed in the Company's filings with the Securities and Exchange Commission.

Copyright(c)2000 by OAO Technology Solutions, Inc. All rights reserved.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jun 8, 2000
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