"NETWORK HEALTH" HAS CERTIFIED CISCO MANAGEMENT CONNECTION.

Concord Communications, Inc. (NASDAQ:CCRD), Marlboro, Mass., a leader in Web-based network performance reporting and analysis solutions, has announced that its Network Health(R) solution has a certified Cisco Management Connection. By integrating with CiscoWorks2000, Network Health users can link directly from CiscoWorks2000 to Network Health's comprehensive set of IT performance reports and to valuable online help information from Concord's Web site. "We are proud to welcome Concord into the Cisco Management Connection program," said Brian Promes, Cisco's enterprise management partnerships manager. "By connecting through the Web from CiscoWorks2000 to Concord's Network Health, IT managers will have faster access to detailed performance data that enables them to easily troubleshoot and plan for capacity." Network Health provides a total view of network performance with easy-to-read graphical reports. Network managers at Fortune 1000 companies use this valuable information to justify networking costs, proactively plan for network capacity, monitor service level agreements and optimize network performance. The large installed base of common Concord and Cisco customers will now be able to easily navigate from CiscoWorks2000 to Network Health--immediately linking them to performance data on their networks. These same customers can also link directly from CiscoWorks2000 to Concord's online help, which includes a report knowledge base, support contacts and the complete list of devices supported by Concord. As networks become mission-critical for many businesses, growth in the audience for network performance information is outpacing the expansion of networks. Network Health reports are now readily available to a broader audience through Concord's integration with CiscoWorks2000. Web-based integration between network management applications provides managers with easy access to essential data from Network Health on capacity and service level compliance which helps them determine how the network is affecting business processes. "Concord recognizes the need for integrated Web-based network management and has already made Network Health's reports available over the Web to facilitate the distribution of reports to a growing audience," said Kevin Conklin, Concord's vice president of marketing. "Web-based integration for network management applications is the crucial next step for managing the world's largest networks." About Network Health The Network Health family of analysis and reporting solutions includes ATM, Frame Relay, LAN/WAN, Remote Access, Router/Switch, Server, Service Level Reports and Traffic Accountant modules. These award-winning solutions share the same underlying database and acclaimed presentation format to provide a consistent and fully correlated "total view" of the entire IT infrastructure. The combined suite of Network Health products offers a complete solution, or an incremental migration path for performance analysis and streamlined reporting of an organization's entire client/server infrastructure--from servers to the backbone and wide-area connections. About Concord Communications Concord Communications, Inc. is the leading developer of Web-based network reporting and analysis solutions that provide customers with the information they need to measure the effectiveness of their IT investment. The premier service providers, ISPs and Fortune 1000 companies turn to Concord each morning to assess the health of their corporate networks. Concord is headquartered in Marlboro, Massachusetts. For more information about Concord, call 1-800-851-8725 or visit Concord's World Wide Web site at http://www.concord.com.