!hey software inc. Selects Exodus as Primary Web Hosting Provider for !heycenter Customer Interaction Site.Business/Technology Editors NORTH ANDOVER North Andover (ăn`dōvər), town (1990 pop. 22,792), Essex co., NE Mass., on the Merrimack River, in a dairy and farm area; settled c.1644, set off from Andover and inc. 1855. , Mass.--(BUSINESS WIRE)--April 11, 2000 !hey software inc. (!hey(tm)), an application service developer for e-customer interaction, today announced that it has selected Exodus Communications Exodus Communications was a high-flying internet hosting and service provider to dot-com businesses that went broke along with their customers. Exodus inception Exodus was founded in 1992 as Fouress, Inc., and reincorporated in 1994 to Exodus Communications. (tm), Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : EXDS), a leader in complex Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the hosting and managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality , as its primary service provider for !heycenter(sm), the first and only application Web site for e-customer interaction. !heycenter will be hosted, supported, backed up and monitored in Exodus Exodus (ĕk`sədəs), book of the Bible, 2d of the 5 books of the Law (the Pentateuch or Torah) ascribed by tradition to Moses. The book continues the story of the ancestors of Israel in Egypt, now grown in number to a large landless (R) secure and reliable Internet Data Centers worldwide. !heycenter makes adding interactive customer care to an existing Web site as easy as dropping a live interaction button (!hey button) onto a Web page. E-customers can simply click on the !hey button installed on an e-business site to interact with service representatives through a variety of communications media. !heycenter offers a unified approach to e-customer interaction across all media, including text chat, voice chat, network voice, voice self-service, Web self-service, voice over IP, e-mail, and collaboration. Exodus' wide range of services and professionals will help ensure the availability and security of !heycenter. Exodus Web servers are always available, secure, and managed for peak-performance Internet operations. "As a premier provider of e-customer interaction applications for fast-moving, fast-growing e-businesses, we need a Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. company who can provide us with superior flexibility and reliability," said Duncan Mackay Duncan MacKay (born 14 July 1937 in Glasgow) was a Scottish footballer who played for Celtic, Third Lanark, Melbourne Croatia, Perth Azzurri and the Scotland national team. Mackay turned professional when he joined Celtic from Maryhill Harp aged 17 in 1955. , president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of !hey. "Exodus offers the infrastructure and level of service necessary to keep our service offering, !heycenter, up and running continuously both for our customers and our customers' customers." Ellen M. Hancock, president and CEO of Exodus remarked, "The secure, round-the-clock availability of !hey's service requires a reliable hosting service, and Exodus, with our worldwide secure data centers, can provide the service level necessary to support !hey's growing customer base." About !hey !hey provides the fastest, most cost-effective way for e-businesses to add sophisticated customer interaction to their organizations through !heycenter, the first and only application Web site for e-customer interaction. !hey's 100% pure Web solution provides a unified approach to customer interaction across all media, including text chat, voice chat, network voice, voice self-service, Web self-service, voice over IP, e-mail, and collaboration. !hey's offering is based on technology developed by WhiteCap Development Corporation, whose applications are in use by Microsoft and other leading technology companies. For more information, visit www.heyinc.com. !h, the !hey logo, and !heycenter are trademarks and/or servicemarks of !hey software inc. Exodus Communications and Exodus are trademarks of Exodus Communications, Inc., and may be registered in certain jurisdictions. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion